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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Hi @brocha , Are you using SuiteScript or SuiteTalk to pull out the shipaddress??
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Hi, Could you please attach your script file here or open it in a text editor and take a screenshot, so we can check the specific line number where the error occurs? Navigate to Customization > Scripting > Script, then filter by User Event Type and search for the script named "BILL Preferences." Could you please also check…
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Hola, Puede ejecutar una consulta SuiteQL para recuperar registros donde taxline=F. Si encuentra un error durante la ejecución, probablemente significa que necesita habilitar SuiteTax. Consulte la documentación para conocer las diferencias entre SuiteTax y Legacy Tax. Differences between SuiteTax and Legacy Tax Migration…
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Seeking your valuable knowledge for our member @jmack_admin. Your input is highly appreciated. Also, if you're aware of anyone new to NetSuite, please guide them to our "New to NetSuite" page for helpful information and guidance.
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Hi, Were you able to check this? Thank you!
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Hello, Once the support identify the root cause, I would appreciate if you can share your results here in our community.
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Hi, Is the script where you encountered an error coming from the bundle?
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Hi, Were you able to check this? Thank you!
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Hi, Thank you for the clarification. Since this comes from the report record, it means that achieving this in SuiteScript is not possible. I've also discussed the Lot/Serial Trace with our technical lead and confirmed that it cannot be done. Anyone from the community who might had the same need and happen to know of an…
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Hi, The invoice is also added in the permission right? Since the record is exposed in the UI when using custom role, it is best advise to file a case to NetSuite Customer Support, as they have the tools to investigate and analyze these issues.
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Seeking your valuable knowledge for our member, Angela. Your input is highly appreciated. Also, if you're aware of anyone new to NetSuite, please guide them to our "New to NetSuite" page for helpful information and guidance.
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Seeking your valuable knowledge for our member @ksage. Your input is highly appreciated. Also, if you're aware of anyone new to NetSuite, please guide them to our "New to NetSuite" page for helpful information and guidance.
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Hi, Upon checking the SuiteScript Supported records, Serialized Assembly Item, Serialized Inventory Item, Lot Numbered Assembly Item, and Lot Numbered Inventory Item are all fully scriptable in both client and server SuiteScript, it can be created, updated, copied, deleted, and searched using SuiteScript. Thank you!
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¡Hola @User_K6I48, Al consultar SuiteAnswers, los detalles de impuestos (transactionTaxDetail) están disponibles a través de SuiteQL solo cuando la función SuiteTax está habilitada. Los detalles de impuestos no están disponibles para los usuarios de Legacy Tax. Ver Tax Details (transactionTaxDetail) Unavailable on N/query…
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Hi, Are you encountering any errors? Have you added the Messages in the Role Permissions? Could you please provide a screenshot of your SuiteQL execution? Thank you!
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Hi @Ayyappan , Please use this as your new discussion for your new concern. Thank you!
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Hi @Ayyappan , I will create a separate discussion about your new concern to address it properly. Thank you!
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Hi, Were you able to check this? Thanks!
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Congratulations!
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Seeking your valuable knowledge for our member @User_DW51B. Your input is highly appreciated. Also, if you're aware of anyone new to NetSuite, please guide them to our "New to NetSuite" page for helpful information and guidance.
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Hi, Were you able to check this?
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Hi, Upon checking information about the encountered error, SSS_FILE_CONTENT_SIZE_EXCEEDED means the file you are trying to create exceeds the maximum allowed file size of 10.0 MB. Thank you!
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Seeking your valuable knowledge for our member @User_FL4CK. Your input is highly appreciated. Also, if you're aware of anyone new to NetSuite, please guide them to our "New to NetSuite" page for helpful information and guidance.
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Hi, Were you able to check this? Thank you!
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Hi, Please verify if the Customer is included in the permissions for the role you are using, as indicated in the error message. Thanks.
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Hi, Were you able to check this? Thank you!
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Hi, Please coordinate with the script owner to address the issue of the locked scripts. Thank you!
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Hi, Once the support identify the root cause, I would appreciate if you can share your results here in our community.
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Please let us know if you need further assistance. Thank you!
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Hi, Upon reviewing the SuiteScript folder in my account, I found that the folder itself doesn't have an internal ID; rather, the files within the folder have internal IDs. Please let me know if this is what you were referring to. Thank you!