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Hi @nathanatwesspur Is your SuiteCommerce Standard bundle updated to the latest version, 2025.2.20? It should be resolved on the latest version. If you're bundle is outdated, best to file a support ticket to have your bundle updated.

Hi @User_JC0B9 Thank you for creating this thread! Everyone let’s all come together to support our fellow community member by sharing our knowledge and expertise. Your participation and contributions are truly appreciated. — In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly…

Hi @User_JC0B9 Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. — In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @User_IJB6M Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @Ashoka_Sanjapu Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @User_OUSCA Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @Dext3r I visited the webstore and noticed that you’re using a custom SSP application based on SCA 2023.2.4, with a URL root of /store that you use to navigate to checkout. To properly access the local URL, you first need to identify the URL root of your SSP application deployed on your domain. You can do this by…

Hi @User_9MX5L Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @User_DFWJK NetSuite for Mobile doesn't support access to Customer Center, Vendor Center, or the standard Partner Center. To have your roles gain access to NetSuite Mobile App, you must enable Mobile Device Access permission which you can refer to the links below. Mobile Device Access Permission Adding Mobile Device…

Hi @User_2CE7R Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @Akber Alwani Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @JenniferTrejo Thank you for creating this thread! Have you tried checking the System Notes to check if it got unset by a script? Also, was the transaction or Sales Order created in the UI or a Web store? — In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New to…

Hi @Dext3r Whichever Shipping and billing address were selected during checkout in the web store will be used as the addresses in the Sales Order creation. I thought {shipzip} specifically came from the zip of the {shipaddress} on the transaction. This is correct, but in your case it's possible that it may have been…

Hi @User_I0P5P Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. — In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @Tom Dalton Were you able to review my last comment? Let me know if you have any questions. https://community.oracle.com/netsuite/english/discussion/comment/16896137#Comment_16896137 Thank you

Hi @User_OGQAD You should be able to find an SC Advanced Sign Up - Status under Custom Fields subtab where you can update/set the status to Approved. Let me know if you have any further questions. Thank you

Hi @Tom Dalton I reviewed the document you sent via direct message and visited the website, where I noticed you are using Site Builder with Custom Reference Checkout 2.05. It appears that the issue may be caused by a customization- specifically, the addition of the Google Customer Reviews feature. In the screenshots you…

Hi @User_RLXCM Thank you for creating this thread! To everyone: let’s come together to offer our support, expertise, and knowledge to our fellow community member. Your participation and contributions are greatly appreciated. — If you know someone who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @Febin Antony Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @Robyn W Were you able to review my last comment? Let me know if you have questions https://community.oracle.com/netsuite/english/discussion/comment/16895781#Comment_16895781 Thank you

Hi @Robyn W Apologies as I’m not very familiar with this product area. Have you tried creating a support case so the support team can take a look at it? Since you mentioned that the setting was changed back by a "Script (Suitelet)", possible it is a custom script created for your account or maybe is part of a NetSuite…

Hi @Kaden B Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New to…

Hi @User_SHXAB Thank you forcreating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @Maria Gabriela Barbosa-Oracle Thank you for creating this thread! Everyone let’s come together to offer our support, expertise, and knowledge to our fellow community member. Your participation and contributions are greatly appreciated. — In case you know someone, who is new to NetSuite, we encourage you to direct them…

Hi @Tom Dalton Were you able to review my last comment? Let me know if you have any questions. In addition to my previous comment, there could also be an extension that might possibly display the pop-up. You can test the behavior in sandbox (if applicable) and if it will still reproduce using SuiteCommerce Base Theme…

Hi @Tom Dalton I do understand the steps to replicate the problem but in the last part where it asks, "would you like to leave feedback about the ordering process?" could you provide a screenshot of how it looks like? Since you mentioned that it is a pop-up then there might be a script that runs to show that pop-up. Normal…

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Hi @Vernita I would appreciate your feedback on my previous comment. Please let me know if you have any questions or require further clarification. https://community.oracle.com/netsuite/english/discussion/comment/16895359#Comment_16895359 Thank you!

Hi @User_K51C7 Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @Vernita Unfortunately, it is not possible to embed links from Customer Center page to an external website. What NetSuite offer is the SuiteCommerce My Account which is a web service portal that allows customer to manage their account information and view orders or pay for invoices. This is similar to Customer Portal in…