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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Eloqua
Discussion List
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The Unsung Hero You Didn’t Know Was Guarding Your Eloqua DataEvery marketing team has its heroes. The campaign that drives pipeline. The creative that wins awards. The integration that saves hours of manual work. But there’s anoth… -
Oracle Eloqua 25D Customer Overview [Nov 2025]The Eloqua 25D release arrives between Oct 31 – Nov 14, 2025. Highlights include: HTML Source Editor: Build and manage your HTML emails using the Redwood experience Audi… -
Part 2: From Concept to Code: Setting Up Eloqua Web Data LookupsThis is the second part of our series on Eloqua Web Data Lookups. In Part 1, we explained the business value of WDLs and why they matter. Now we turn to the technical si…
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Part 1: Personalization Made Simple: Understanding Eloqua Web Data LookupsImagine this, a visitor returns to your website. Instead of staring at a blank form, their name and email address are already filled in. Or maybe they see a message that…
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Product Notice: Sender "From" Address Validation Coming to Eloqua [Nov 2025]With the arrival of Eloqua's 25D (Nov 2025), we're making configuration updates to enhance email deliverability in Eloqua. Overview To better align with email deliverabi…
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Mastering Eloqua’s Strict Mode: What Every Admin Needs to KnowIn Part 1 of this series, we explained to marketers why “Ask First” consent matters and how Eloqua’s Strict Mode helps organizations comply with GDPR and similar regulat…
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Eloqua Tracking in a Privacy‑First World: Why “Ask First” MattersOracle Eloqua is a powerful marketing automation platform, and one of its greatest strengths is the ability to track visitor behavior across your website and campaigns. …
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Who Wins in Eloqua? The Truth About Campaign Response PriorityImagine this: a prospect engages with your campaign in multiple ways. On Monday, they submit a form to download a whitepaper. On Wednesday, they click through an email t…
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Gartner names Oracle Eloqua a leader for B2B Marketing Automation PlatformsOracle has just been named a Leader in the 2025 Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms for the thirteenth consecutive year. We believe this reco… -
New! AI Agent Collaboration CenterWe are excited to introduce the AI Agent Collaboration Center – a dedicated space for our community members and Oracle, to showcase, exchange and explore real-world AI A… -
Improving Data Quality: Tracking and Correcting Incomplete Form Submissions in EloquaForm submissions are the foundation of lead capture and campaign personalization in Eloqua. But when critical fields like Business Phone, First Name, or Company are left…
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Profile Confusion: Why Eloqua Insight Shows More Opens and Clicks Than Operational ReportsThis post explains why Eloqua Operational reports and Eloqua Insight sometimes disagree on opens and clicks, using Bob as a recurring example so you can follow the probl…
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Mastering Send Time Optimization (STO) in Eloqua: Strategy, Conflicts, and Proactive MonitoringEmail marketing success depends on more than just content, timing and frequency are equally critical. Eloqua’s Send Time Optimization (STO) helps marketers deliver messa…
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Automating Personalized Sales Rep Email Engagement Reports in Eloqua InsightIn a fast‑paced sales environment, timing and relevance are everything. Your sales reps need to know which prospects are engaging with their emails and they need that in…
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Product Notice: New Security Option Arriving with 25D - "SSO Only Login" (Optional Enhancement)Overview With Eloqua's 25D release (Nov 2025), we are introducing a new security setting that allows admins to enforce Single Sign-On (SSO) as the sole login method acro…
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Oracle Eloqua Roadmap Update [September 2025]Oracle Eloqua Product Vision and Roadmap Update [September 2025] Join Thamina Christensen, Head of Product and Jody Mooney, Group Product Manager for a discussion on the…
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Power Hour: Measuring AI Impact: Learn to Utilize Dashboards & Insights [Oct 14]Join us for the final session of the Eloqua AI webinar series! In this concluding session, we’ll walk you through a live demo on leveraging dashboards and insights to ma… -
Why Marketers Can’t Miss Oracle AI World 2025Marketers, get ready: Oracle AI World 2025 is shaping up to be one of our most action-packed events of the year. From breakthrough AI strategies to real-world customer s… -
Analytics Excellence Series | Offsetting Timestamps to Local Time ZonesFor more information on the Analytics Excellence Series, please visit our main page. If your team spans multiple regions and uses Insight (powered by Oracle Analytics Se… -
Eloqua's Guided Campaigns Add-onNot to be missed ➡️ Watch our Eloqua Customer Webinar: Learn More About Guided Campaigns for Eloqua [Nov 2024] available on-demand now! Curious about Eloqua’s Guided Cam…
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Historical CDO records not visible in reports due to absence from the contacts tableHello, At Eloqua, we have historical CDOs to store records that should not be in the online CDOs because they have completed their program flow. At OIC, we have a contac… -
How to add multiple Scopes (domains) for AppCloud -> Oralce Integration Cloud Service for EloquaSummary: Today, we are using the AppCloud Catalog → Oracle Integration Cloud Service for Eloqua. Everything is working correctly with one domain scope, and the integrati… -
CaptchaFox widget renders but does not block form submissionsDear Community, We want to implement captchas on our landing pages to secure submissions. We use CaptchaFox for this purpose. I created a test landing page that contains…
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Hidden Fields Picklist in Form - how to choose default value?I’d like to ask the community for help. I have a form where confirmation emails are sent based on a picklist. This allows me to send different email versions depending o… -
Design Editor with Dynamic Content font change?Summary: We figured out the issue, but I can't delete this. Content (please ensure you mask any confidential information): Version (include the version you are using, if…
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Intermediate Unsubscribe Landing Page SandboxHello Everyone! I am exploring the functionality of the Intermediate Unsubscribe Template in our Sandbox environment. I am having trouble to edit the protected template …
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GTW App ErrorHello! We are using Go To webinar app in our Eloqua instance. For the feeder: Action Go to webinar register - register a contact to go to webinar meeting I see the follo…
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Feed GUID or externalId to contact field or custom data objectSummary: We require the GUID or externalID to be passed into a contact field or custom data object within Eloqua for tracking and reference purposes. Content (please ens…
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About Eloqua Salesforce Integration ErrorWhen sending data with the same company name or email address to Salesforce leads via the Salesforce integration app, a DUPLICATES_DETECTED error occurs. Salesforce is c… -
Eloqua API User AOuth connection x App Cloud DeveloperHello Eloqua Team :) I would like to clarify how to correctly configure OAuth access in Eloqua with limited permissions. Our goal is to create an OAuth connection that c…
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Multi-Factor Authentication for Oracle EloquaIs Multi-Factor Authentication available for Oracle Eloqua?
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how to call the new records that come from the integration to program?how to call the new records that come from the integration (Integration is mapped between company site to Eloqua) > to let the newly created records be checked by the cr…
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AI機能について3点ご教示ください。Summary: Content (please ensure you mask any confidential information): ②疲労分析、アカウントインテリジェンスなど機能ごとに有効/無効を指定できるか？ ③疲労分岐とアカウン…
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Add New User to Oracle Support CloudSummary: We have a new user to add to Oracle Support but are unable to. Whenever we use the subscription ID the user gets sent to the unmigrated support portal. We tried… -
eloqua data encryptionI was wondering if the data (ex. Contact) stored in eloqua is encrypted by default without using any add-ons. If it is encrypted, what protocol/method is used?
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Inquiry Regarding Automatic Deletion Settings for Inactive UsersWe are currently conducting an internal review regarding personal data destruction (deletion). As part of this process, we are checking user data and would like to confi…
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Is the type of campaign (Contact vs Email Marketing) a reportable field?I am not referring to the 'Campaign Type' campaign field. Rather the 'Type' column shown when searching for campaigns. The column that differentiates a simple email camp…
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Inquiry About Bounceback Support in Eloqua Bulk APIHello, I would like to ask whether the “Activity - Bounceback” in the Eloqua Bulk API supports only hard bounces. Could you please confirm whether the following document…
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How to Target Customers Based on Specific Link Clicks in an Email TemplateHi Team, I have a requirement where we need to target customers based on the specific links they click within an email template. For example, in an email template contai…
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How to Map CDO Records to Contacts in Eloqua via Sales Cloud Integration AppHi Team, We need to import “Assets” data from Fusion into a Custom Data Object (CDO) in Eloqua. I have created a CDO named “Propensity” with the required fields, where t…
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Learn More: OAuth 2.0 Support for Oracle Sales Integration App for EloquaIf you missed the post in the CX Apps area in community, you can learn more about OAuth 2.0 Support for Oracle Sales Integration App for Eloqua here:
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Oracle Eloqua 25B: Redwood experience content editorsOverview Opt-in to access the Redwood experience content editors! You can use the new editors with the following asset types: 25B: Email Header, Email Footer, Shared Con… -
Bulk Deleting Items?Does anybody know if Eloqua, if sent a list, will Bulk Delete objects FOR us? Like retired fields or external activities? And if not - if there is a way to easily do tha… -
Re-engage dormant contacts via nurture campaignWe are planning to launch inactive nurture/win-back campaigns to re-engage our dormant contacts. Since we operate in the hospitality industry, we would like to request a…
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Clarification on Requesting a New SSL CertificateHi Team, We currently have an existing certificate for connect.carrier.com.ph, which has expired. I tried using the CSR from the same certificate, but the client is faci…
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Eloqua Webhook App CA Program [App Now Generally Available!]Update: The Eloqua Webhook App is now generally available for all Eloqua customers. It can be downloaded here: Note: Eloqua Webhook App CA Program ends on February 29, 2… -
How to report on Shared List membership counts in Eloqua Insight?Hi everyone, In one of my Eloqua campaigns, I’m using multiple shared lists to track different stages of contact engagement — for example: Started List – contacts who en… -
What happens with assets and apps if the user gets disabled/deleted?Hello! Can you please let me know what happens with the programs/campaigns and asset created in Eloqua by a user who gets disabled? Can you please let me know what happe…
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Send view email link into a Salesforce CRM custom object?Similar to how we display a preview of sent email in Marketing Activities, is there a way to grab an email activity ID or system link from the email send action, and put… -
Remove contacts from multiple campaignsHello, I'm looking for an automated way to remove contacts whose email addresses belong to a specific domain (e.g., xyz.com). We manage quite a few marketing campaigns, …