To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Sales
Discussion List
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Test 5Summary Test 5Content Test -
Add security header to Webservice Request in GroovySummary Add security header to Webservice Request in Groovy While invoking services from OSCContent Add security header to Webservice Request We are invoking the Peoples… -
Throw multiple exceptionsContent Hi Everyone, Would it be possible to throw multiple exceptions on an object using validation rules? Example : if(condition 1 satisfies) { throw an exception } el… -
Customer Survey - Approvals Configuration TerminologyContent Hi Engagement Cloud customers, We are seeking your participation in a survey on business policies/approvals related terminologies. We will use the collected info… -
Removing recurring Appointments from former userSummary Former user created a lot of recurring appointments. How do I get rid of them?Content In Sales Cloud, we have a former sales rep that created a few dozen recurri… -
Create sale users automaticallySummary Create sale users automaticallyContent Hi all, The creation of Sales Users can be done manually by UI or by import with Excel macro provided by Oracle. Can you c… -
Why are we seeing this OSC Outlook Plug-in synchronization error?Summary Generally occurring synchronization issue - what's the reason?Content Hi, We have recently enabled Oracle SalesCloud plug-in for Outlook and multiple users who k…
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CPQ email Proposal - Activity OSCSummary CPQ email Proposal - Activity OSCContent Hi all, I will integrate OSC and CPQ to manage the sales process from OSC CPQ OSC From CPQ, I can generate a Proposal …
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Auto fill Address elementsSummary How to fill address element say postal code thorugh Ext APIContent I have a requirement in which, auto fill of address element should happen. ie as I type I shou… -
Contact vs Account - B2CSummary Contact vs Account - B2CContent Hi all, My sales process is: Lead> Opportunity> Quote (CPQ). My Prospects and Clients are physical persons (B2C). And I will have…
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How to create Stand alone Address in OEC ?Summary To create addresses that are stand alone ie not related to any account or contactContent Dear Team, Could you clarify the following? I understand by data model F…
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Secure your Spot in Exclusive Webinar with Edward Dewolf. Check out Oracle Sales experience in HeroContent Hi Oracle Sales Cloud friends! We recently expanded the Hero Hub to include activities for YOU--Oracle Sales customers and partners. Check out the Oracle CX Hero… -
Do we have assignment for Activity object?Summary Assignment rules for Activity objectContent Is there a way we can auto assign resoruces to Activites ?
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CX – Sales/Engagement Cloud 18C Release Overview, 18 October 2018, 10 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Sales/Engagement Cloud 18C Release Overview session to have them answered during the live event. Post your questions by postin… -
Territory Assignmen - Using Custom Child ObjectSummary Not able to use custom child object in territory assignmentContent As per the oracle note "Using Custom Attributes in Assignment Doc ID: 1921147.1" it is possibl…
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Navigate Oracle SaaS Easier with Customer Care Quick Link ChartsSummary Use Customer Care Quick Link Charts for an easy way to know what Oracle SaaS resources to use and when!Content For anyone not already aware, you can sign up (for…
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Set up Holidays days - OSCSummary Set up Holidays days - OSCContent Hi all, Is it possible to set all the holidays days of the year in the calendar? If possible, can I configure, for example, tha…
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How to embed pictures or videos in announcementsSummary Is there a quick way to embed pictures or videos in announcements on Sales Cloud home pageContent Is there a quick way to embed pictures or videos in announcemen…
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CDM - Oracle Service CloudSummary CDM - Oracle Service CloudContent Hi all, Can CDM be integrated with Oracle Service Cloud (RightNow)? Or is it set up first in OSC and then it is integrated with…
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Manage Sandboxes between non-Prod and Production environmentSummary Manage Sandboxes between non-Prod and Production environmentContent Hi all, This is the scenario: I have 5 sandboxes published in TEST environment (customization…
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Contact & Account - B2C OSCSummary Contact & Account - B2C OSCContent Hi all, My prospects and customer are business contact or persons I want to sell directly. They are not companies. I have OSC …
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Downloading of attachments using WebCenter Content Document Transfer UtilitySummary Search results when running Search Utility results in 1 recordContent Does anyone have experience running the WebCenter Content Document Transfer Utility and its… -
ICS vs API ManagerSummary ICS vs API ManagerContent Hi all, I have to integrate OSCCPQand a Order Management system (on premise and it is not an Oracle product). It is probable that you r…
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Catalog definition - OSC/CPQSummary Catalog definition - OSC/CPQContent Hi all, I have integrated OSC and CPQ. I need to set up the product catalog. Should I define it in both systems separately? C…
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How to refresh child revenue items rows for OpportunityContent I have a use case where I want to refresh child product lines for the opportunity. I am using the following groovy script to refresh the Opportunity View object …
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Area mentioned under "Sales" learning pathSummary doubt if the Area mentioned under Getting Started With Sales Cloud > Right panel > Area: Sales Force AutomationContent I have doubt if the Area mentioned under G… -
How To Avoid Local Search in CX Mobile App?Summary How To Avoid Local Search in CX Mobile App?Content We were looking for further updates on How To Avoid Local Search in CX Mobile App? (Doc ID 2379651.1) and how …
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Add "Does Not Contain" Operator for Queries within major ObjectsSummary Especially for Leads, a does not contain operator would be extremely useful. Any updates on if this is in queue for a future release? -
Multiple Quota VersionsSummary We need to have multiple Quota versions maintained for the same fiscal year and need to keep track of all versions for reportingContent In our industry we have a…
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Unable to see import data as in UI as Sales RepresentativeSummary Unable to see import data as in UI as Sales RepresentativeContent Hi, I have imported data for Account and contacts in Oracle Sales cloud thru File import activi…