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For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Application analysis URLSummary: Hello, We just started using OGL in our production site. Under the application analysis page we can see all of the unique users and how many times users have vi… -
Oracle Guided Learning Editor - Google Chrome Browser Extension RequirementFor the Google Chrome browser extension that is required for OGL Editor, does anyone know the answers to these questions? Why does the extension need the chrome.webReque…
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Oracle Guided LearningSummary: Our client has got the license for OGL. How can we enable Oracle Guided Learning in oracle Fusion HCM. Content (please ensure you mask any confidential informat…
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"Target Type" field as mandatory only when the value in "Unit of Measure" is selected as NumberSummary: Hi All, We have a requirement where we need to make "Target Type" field as mandatory only when the value in "Unit of Measure" is selected as Number. Is is feasi…
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Oracle Guided Widget and Redwood UI blocked by JavaScript GloballySummary: We are having a problem in our Production Instance where the OGL Widget has disappeared because of a JavaScript. JavaScript is coming up for Learning Redwood UI…
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Input the Request Number into the Section of My MessagesSummary: Hello, the conversation number is different from the request number. This means you cannot make a connection to the ticket. Is it possible to integrate a field …
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Error saving guide, 'scenario_apiname'I am getting this error message when I try to edit a message in the full editor.
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Smart tip information delay it's appearance on hover over under delay/time conditionSummary: We observed when using the time condition or delay steps in smart tip with setup to appear on 'hover over', it delays also the appearance of the contents or inf…
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Ability to search work orders by Planning DFFSummary: We are leveraging Planning DFF in Manage work order, but there is requirement from our client for having the ability to search by DFFs from Manage Work Orders o…
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Customise Redwood ThemeSummary: Has anyone found a way to customise the Redwood Theme to change colours, smart tip icons etc? We customised the Classic theme to change colours of the Help Pane…
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Welcome to the Oracle Guided Learning Forum!Content Use this as a place to connect with Oracle Guided Learning (OGL) product experts and other users. We encourage you to pose questions and share your knowledge, be…
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Register for our upcoming OGL webinar featuring VodafoneZiggoJoin us for a live webinar on April 17 at 11:00 CET/10:00 BST, to hear how the VodafoneZiggo team implemented OGL to support end user adoption and drive business change … -
Moved: Unable to open file: "f217.sql" while importing application using liquibase comman…This discussion has been moved. -
Oracle Guided LearningHi! I'm configuring a basic process guide in OGL. The first two steps work fine but then I am coming across this error moving onto the third. I've replicated the activat…
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How mature is your OGL?We are looking to use OGL to teach our end-users. How mature is your OGL? Do you use it for complex processes? Are your users finding it easy to use? Do you have help gu… -
Community News - Oracle Guided Learning - March 2024Another month has passed and the year is progressing quicker than it feels! Here's your monthly digest of Oracle Guided Learning news for March 2024. For February's upda…
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Smart Tips EverywhereSince 24A has been applied to our non prods we are discovering My Oracle Support Smart Tips Everywhere. Even for our standard user access. How do we deactivate these? -
Step Condition - Only Disable Element if condition is trueSummary: I'm trying to add a step condition to disable an element. I'd like the element to only be disabled if the plan is "secondment & additional responsibility plan".… -
What is the difference between "number of Runs" & "User Engagement"?Summary: When Looking at the OGL Dashboard, you can extract information for Number of Runs and User Engagement.. I am trying to understand the difference with these two … -
Smart Tip AnimationSummary: Hi, Is there a way to have animation on a smart tip stop once the smart tip has been hovered over? Content (required): It would be good to be able to alert user…
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OGL doesn't work in JourneysSummary: OGL doesn't work in Journeys Content (required): Hello We have implemented OGL on many screens already. Now we have configured Journeys for onboarding process. … -
1How do you display Oracle Guided Learning content based on Legislative Group?Summary: We have the need to show different tips on the Payment Methods screen based on a person's legislative group they are tied to, similar to how design studio and a…
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Required Learning Navigation to be added in Oracle Guided LearningHi Team, Is it possible to include the same navigation steps for "Required" learning as those for "Absence Record" in the Oracle Guided Learning section? Does this requi…
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Can we hide OGL widget if there is no guided learning available for a user ?Summary: We have guided learning processes for HR's but none for employee or line manager at the moment. So, to avoid user raising questions about the OGL widget availab…
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OGL editor keeps on loading in ChromeSummary: OGL editor keeps on loading in Chrome Content (required): Hi, I have configured the OGL editor (also installed extension in Chrome). But when I go to edit conte… -
Oracle Guided Learning 24A is LiveOracle Guided Learning Release 24A is Live Oracle Guided Learning 24A is live and provides our customers enhancements to Oracle's leading Digital Adoption Platform. High…
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Community News - Oracle Guided Learning - February 2024To make things easier for our customers to digest updates and news from our team, here's a quick dose of news coming out from our Oracle Guided Learning universe. Custom…
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Smart Tip: Hide Step Count in Redwood EditorSummary: Since switching to the Redwood Editor we're no longer able to hide the step count in smart tips - the option is there for process guides, but the step count is …
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REST API FOR COMPARING OFFERING/FUNCTIONAL AREA/TASK SETUP DATA CSV EXPORTSSummary: Hello Everyone We are able to find rest APIs for exporting and importing the offering/functional area setup data but not for comparing the data. REST API Refere…
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How can I point a Guide to the OGL Widget?Summary: Hey. I'm trying to add a smart tip to the OGL widget itself, to draw user's attention to the functionality and show them how to use it. I have tried the steps h…