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error 'no valid transactions to be included in the dunning letter'

edited Oct 23, 2020 12:00PM in Receivables & Collections 1 comment

Summary

error 'no valid transactions to be included in the dunning letter' when running for multiple customers

Content

Hi All

Has anyone encountered the  error 'no valid transactions to be included in the dunning letter'. when running the process for many customers? We ran for about 7000 customers and received this error but running individually succeeds.

Is there a limit on how many letters can be run per process?

Thanks

Sarah

Version

20C (11.13.20.07.0)
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