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Customer Disputes conversion into Oracle cloud from Legacy as on cutover date — Cloud Customer Connect
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Customer Disputes conversion into Oracle cloud from Legacy as on cutover date

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edited Oct 27, 2020 2:03PM in Receivables & Collections 2 comments

Summary

Customer Disputes and notes data conversion into Oracle cloud from Legacy as on cutover date

Content

The client has disputes & Customer notes in collections on-premise and they have to migrate it to Cloud AR/Collections, and also they have disputes in another existing application which they want to integrate with the Oracle AR/Collections.

Initially, we planned to create those transactions as adjustments in Oracle Cloud but those transactions are not showing as disputes in collections.

Any inputs would be appreciated, this requirement is for initial data conversion as on the cutover date and may be required for the daily interface in the future.

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