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Adding new contacts during open enrollment

Accepted answer
edited Nov 4, 2020 8:59PM in Benefits 3 comments


Enrollment opportunities for new contacts during open enrollment


I am looking on how the following scenario was implemented by other customers:

An employee decides to add his family (they are not in the system even as emergency contacts or otherwise) to health plan coverages during open enrollment. Employee adds the contacts and click continue to the enrollment screen. Family coverage options do not appear as Check Designation Requirements is on. We want to keep it on.

These are the steps we followed:

Ran Evaluate Scheduled Life Event participation process for open enrollment life event.

Employee logs into self-service and tries to enroll his family.

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