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Unable to view the Benefit plan to enroll when I login as an Employee but available as a Ben admin?

Accepted answer
edited Jan 13, 2021 12:26PM in Benefits 12 comments


Newly created User profile of Employee is unable to view the Benefit enrollments and unable to 'Continue' without adding a dependent


So i created users and tested them as Ben admin and it works perfectly.

Now I created a user profile and logged into them. 

Firstly,the continue button doesnt get enable until I add a new dependent even though I have same dependents as contacts.(refer images)

So i create a dependent and then i found that there is no benefit plans assigned to the employee even though I can find them when I try it as a Ben admin.

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