Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Obsolete error while activity is rescheduled

edited Apr 11, 2021 8:10AM in Field Service 7 comments

Summary

Obsolete error while activity is rescheduled

Content

Hi Folks, 

Good day

Scenario

1) When an activity is assigned to a technician, due to some reason he/ she can't attend the same on that day.

2) Hence they reschedule the activity mentioning the reason.

3) The activity is moved to the other day as expected, however the message is not getting sent to the recipient it seems and got some obsolete message.

Refer the enclosed snapshot and let us know your inputs.

Thanks

Thiyag

Version

21A
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!