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Can you restrict the Reassign functionality in Journeys? — Cloud Customer Connect
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Can you restrict the Reassign functionality in Journeys?

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edited Jan 17, 2023 12:23PM in Human Resources 1 comment

Summary: We just found out that our Onboarding Admins are able to reassign tasks within a Journey to anyone they want to, even people who are not in same hierarchy or who should not be participating in onboarding. Is there a way to restrict a certain population from not showing up in the Reassign dropdown? We do not want them to have the ability to reassign to certain position levels in the Company.


Content (required): We just found out that our Onboarding Admins are able to reassign tasks within a Journey to anyone they want to, even people who are not in same hierarchy or who should not be participating in onboarding. Is there a way to restrict a certain population from not showing up in the Reassign dropdown? We do not want them to have the ability to reassign to certain position levels in the Company.

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