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What determines whether tasks fall under 'action required' or 'FYI' in checklist notifications? — Cloud Customer Connect
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What determines whether tasks fall under 'action required' or 'FYI' in checklist notifications?

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edited Dec 6, 2022 5:58PM in Human Resources 5 comments

Summary:


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In the notifications to assignees and performers, checklist tasks are grouped in 'Action Required' and/or 'FYI'. How does the system determine which category the task falls under? Is there a setting on the checklist template that determines this?


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