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Return and Replace in Depot Repair

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Summary: Unable to see Replace item while trying to send a new item back to Customers


Content (required):

We have a requirement where Business replaces and send a new item to Customer based as Original item is Obsolete

Steps :-

  1. Create Depot Repair
  2. Complete Work Order.
  3. Create Repair Order for new item and consume the item which was returned by Client.
  4. Complete Repair Order .


Now Assets (both old and new) aren't getting linked and new item isn't shown on new SO . Is there a setup to do that ?



Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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