Material
Discussion List
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Return and Replace in Depot RepairSummary: Unable to see Replace item while trying to send a new item back to Customers Content (required): We have a requirement where Business replaces and send a new it… -
How to create Work Order where same Material Component and Assembly item are sameSummary: We have a Scenario in our Service Logistics where we consume the Material for which the Work Order is being raised . Content (required): In our business we salv…
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Implementation Question - How do you assess and charge Use tax?Summary: Material that is purchased for service goes into inventory and therefore does not include use tax at the time of procurement. When field work orders include deb…Arun Sundaramoorthy-277010 21 views 2 comments 2 points Most recent by Arun Sundaramoorthy-277010 Service Logistics
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How to associate estimates with Maintenance WO in Service Logistics?Summary: We are creating multiple Maintenance Work orders on a single RMA line in Service Logistics Depot repair. Need to know how Estimates are associated with Multiple… -
Service BOM in Service Request and Repair work orderSummary: Unable to find the service BOM in SR part details UI Content (required): Created a Service BOM( item structure) for an Item in PIM. We are expecting to see the …
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Depot Repair - 3rd-Party RepairSummary Depot Repair - 3rd-Party RepairContent I can see depot repair supports in-house repair - receive broken from customer then ship repaired to customer. There are u… -
A subassembly item with child components can be repaired in Depot Repair scenario?Summary: Hi Team, We have a requirement where a subassembly item with its child components comes to Depot for repair and then in Depot we may return one of the child com… -
Do Field Service Engineers have access to receive the item into his trunk stock?Summary: Hi Team, I want to know whether FSEs have access to receive the item into his trunk stock during the parts requirement to technician trunk stock process. Conten…
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In Depot Repair Work Bench the Asset Details are blankSummary: In Depot Repair Work Bench overview tab, the Asset Details are blank. Following steps done. Repair order is already created and the asset number is linked to th…
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Return Routing Rules in Service LogisticsSummary: How can return routing rules work in service logistics? Content (required): If we create Zone, how we map customers with this zone and make sure that any return…Abhishek Nirgudkar 1 view 7 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Do we need service request in place in order to create a MWO from depot repair UISummary: Can we create an MWO from depot repair UI without creating an SR. We can create a sales order directly with both RMA and Ship lines and then after RMA receipt c…
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OSP Repair Process DocumentationSummary: Hi All, Could you provide some documentation for OSP repair process? How this can be setup in Service Logistics Depot Repair Content (required): Outside Process…Abhishek Nirgudkar 1 view 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
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Getting Field Service Technicians into OFSC Without associating them with a Sub-InventorySummary: Getting Field Service Technicians into OFSC Without associating them with a Sub-Inventory Content (required): Hello Gurus, We are wanting to Sync and fetch all … -
Service Activity Codes details for Advance Exchange and Exchange Scenario for a BOM (CTO) item.Summary: We have a requirement where from a BOM machine only a part come to depot for repair. But mostly customer do advance exchange scenarios. And then they repair the…
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Print estimates from Manage Depot Repair WorkbenchSummary Can we Print estimates from Manage Depot Repair WorkbenchContent HI Team, Can we Print estimates from Manage Depot Repair Workbench. Business needs to send the e…
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Can we edit/delete the charges line in Depot Repair Workbench which has been created via 'Create ChaSummary Can we edit/delete the charges line in Depot Repair Workbench which has been created via 'Create Charge' functionalityContent HI Team, We have a scenario where u…
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Locator field is greyed out while completing a repair order at Material Issue screenSummary Locator field is greyed out while completing a repair order at Material Issue screenContent Hi All, I am trying to issue a material while completing a repair ord…
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Unable to see Item On-Hand availability in Part Requirements -> Part Search screen.Content Hi, We have added Part Exchange Return line and Shipment line in Service Request -> Part details page but when we click on Part Search icon then system is not sh… -
Ability to Create Requisitions automatically based on Parts OrderedSummary Ability to Create Requisitions automatically based on Parts OrderedContent All, I just want to see if we have the capability to create requisitions based on the …Srikanth Venkatasubramanyan 5 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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How to configure Pricing for Part requirements entered in Service Logistics based on additional attrSummary How to configure Pricing for Part requirements entered in Service Logistics based on additional attributes.Content Hi, In our implementation we got an requiremen…
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Posting Charges is not disabling the Post Charge ButtonContent We are debriefing only the service Part. We are not sending any information to OM. When we are clicking on Post charge button, system is creating Maintenance WO,…
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Depot Repair Implementation GuideSummary Depot Repair Implementation GuideContent Do we have a detailed guide for Depot Repair setups? The following guide on cloud docs is very basic, which doesn't cove…
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Discounts given in Subscription Management Contract will be applied in Depot Repair Estimation or noSummary Discounts given in Subscription Management Contract will be applied in Depot Repair Estimation or not ?Content Hi, Is the Discounts given in Subscription Managem…
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Different SACs for MWOs (Depot Repair)Summary Different SACs for MWOs (Depot Repair)Content Hey Gurus, How can we choose a different Service Activity code to charge in the MWO/repair order other than the one…
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Getting Error on GOP while Creating the Work OrderSummary Getting Error on GOP while Creating the Work OrderContent Im getting an error stating "Unable to find Source Using GOP and Inventory" when Im trying to create a …
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Apps Composer or DFF Support for Parts Tab in Service RequestSummary Apps Composer or DFF Support for Parts Tab in Service RequestContent Hi, We have an requirement to enable additional fields while entering the parts requirement …
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Subscription Mgt & Service LogisticsSummary Subscription Mgt & Service LogisticsContent Do we have plan to integrate Subscription Mgt (OSS) with Service Logistics? Here is the use case, Customer buys Maint…
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Default Return Organization in Depot Repair Setups.Summary While doing Depot Repair Setups, Which Organization should be selected as Default Return Organization is it Depot Repair Org or Maintenance Org.Content Hi, As a …
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IB update with customer return SACSummary IB update with customer return SACContent Here is my use case,Customer has IB asset (item#A - serialized item) of SN#123 Customer opens a SR with SN#123 then cre…
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Request to provide information on "Installed base Assets" 19DSummary Request to provide information on "Installed base Assets" 19DContent Hi All, Request to provide information on "Installed base Assets" 19D. Would like to underst…