Inventory
Discussion List
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End to end flow for Oracle Field service inventory managementSummary: Looking for a flow chart or document that has the end to end flow and setups for inventory flow between Oracle Fusion ERP and Oracle Field service cloud. Conten…Hardik Gupta 85 views 6 comments 0 points Most recent by Srikanth Venkatasubramanyan Service Logistics -
Manage Field Parts Inventory page is not showing inventory itemsSummary: In Service Logistics, the 'Manage Field Parts Inventory' page is not displaying inventory items in the search results When logging in as a Field Service Technic… -
Return Transaction of Inventory IssuanceSummary: After an Inventory Item is utilized in a Field Service Activity, progresses through debriefing and completion stages, and a corresponding transaction is created…
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How to lock and unlock assets from UI and API?Summary: Hi team, We want to lock an asset so that others cannot make update to it when we are doing any changes, and we need this functionality from both UI and API, I …
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How to add attachments in Manage Charges and Estimates UISummary: Need to add attachments in Manage Charges and Estimates UI Content (required): We need to record customer acceptance of the estimates. Thus, we want to upload t…Abhishek Sinha 22 views 1 comment 1 point Most recent by Sandesh Chandrappa-Oracle Service Logistics
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Unable to Create Part RequirementSummary: In Service Logistics --> Manage Part Requirements, system is throwing below error when clicking on Order button. Content (please ensure you mask any confidentia…
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Destination Organization Has no Value in Part RequirementSummary: While trying to create part requirement in service logistics with type (Replenish Technician Trunk Stock), No destination organization appears. Content (please …Abdelrahman Salah 11 views 2 comments 0 points Most recent by Santosh Lingannagari Service Logistics
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Not able to enter more serial numbers on transfer/return screenSummary: when we select the serial part to transfer/return, system is not showing quantity field and only allowing single serial number to select from the LOV. If techni…
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How to identify Warranty Coverage in Depot Repair WorkbenchSummary: We have created a Sales Order for performing the Repair Work on a Product. How can we identify the Warranty Coverage of the Product/Serial Number and accordingl…Abhishek Sinha 101 views 13 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Manage Field Parts inventory page does not show org name/code in organization search fieldSummary: Manage Field Parts inventory page does not show any org name/code in organization search field. I had check all setups for Field service org and has all related… -
How to Transfer Service Request Data to Generic Work OrderSummary: We would like to transfer the Problem Description from the Service Request to Generic Work Order Content (required): As a part of Business process, there are fe…
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After Posting Charges few of the fields are coming as blank in Sales OrderSummary: Hi, After we post the charges from Service Logistics, Sales Order gets created. Within the Sales Order when we look at the fields like Ship to Customer, Ship To…
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Oracle fusion Service Logistics Implementation Document and user ManualSummary: Oracle fusion Service Logistics Implementation Document and User Manual Content (required): Hello Dears I'm searching for oracle fusion service logistics implem…
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How to Create Estimates in Manage Charges and Estimates without any Parent TransactionSummary: We have a requirement to generate Estimates before creating any Service Work Order to answer the enquiries about the expected price of repair made by customer o…
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Preventive Maintenance of Customer AssetsSummary: Preventive Maintenance of Customer Assets without Field Service/ B2B service Content (required): Hi, We need to perform preventive maintenance of customer asset…
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doubts about RMA order, integrations & parts purchase in Depot repair process flowSummary: We are trying to implement the entire depot repair process flow in Oracle fusion but have some doubts. Content (required): The standard depot repair process flo…
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Return and Replace in Depot RepairSummary: Unable to see Replace item while trying to send a new item back to Customers Content (required): We have a requirement where Business replaces and send a new it…
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Can we create intersubinventory TO from Depot Repair Workbench?Summary: Can we create intersubinventory TO from Depot Repair Workbench? Content (required): Requirement is we need to create intersubinventory TO to transfer the materi…Aniket Paul 31 views 4 comments 0 points Most recent by Peddiraju Peddineni-Oracle Service Logistics
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Calendar for Manned Warehouse Stocking LocationSummary: Hi, Is there any way we can define calendar (for access hours and parts arrival time calculation) for stocking location of Manned Warehouse? Note - we cannot de… -
Integrating with Parts CatalogSummary: The Parts Catalog functionality has been designed as a means of remote access to the company's spare parts index to be used by mobile personnel. Oracle Field Se… -
Do Field Service Engineers have access to receive the item into his trunk stock?Summary: Hi Team, I want to know whether FSEs have access to receive the item into his trunk stock during the parts requirement to technician trunk stock process. Conten…Abhishek Nirgudkar 21 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics -
OSP Repair Process DocumentationSummary: Hi All, Could you provide some documentation for OSP repair process? How this can be setup in Service Logistics Depot Repair Content (required): Outside Process…Abhishek Nirgudkar 21 views 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
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How does return routing rule works?Summary: I need to understand how the return routing rule works in Service Logistics. Content (required): I have setup below values: But after this setup, when I am addi…Abhishek Nirgudkar 22 views 2 comments 0 points Most recent by Hans Haugerud-Oracle Service Logistics
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Service Activity Codes details for Advance Exchange and Exchange Scenario for a BOM (CTO) item.Summary: We have a requirement where from a BOM machine only a part come to depot for repair. But mostly customer do advance exchange scenarios. And then they repair the…
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Child item (Part) is not getting attched to Parent IB Asset once we done the part flow ( Part TransfSummary Child item (Part) is not getting attched to Parent IB Asset once we done the part flow ( Part Transfer to Customer)Content HI Team, Do we have the functionality …Abhishek Nirgudkar 23 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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Asset Track Non Serial child item is not getting delink from IB Asset hierarchy after receiving theContent Hi Team, We are testing exchange flow and advance exchange flow for CTO items ( A parent item is associated with multiple child items in BOM). All items includin…Abhishek Nirgudkar 14 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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How can we configure IB Asset Status update during a depot repair flow?Summary How can we configure IB Asset Status update during a depot repair flow?Content Hi Team, How can we configure IB Asset Status update during a depot repair flow? L…
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Can we return and repair a Non Serialized item in Depot RepairSummary 'Repair' button is not working in Manage Depot Repair for a non serialized itemContent Hi Experts, We are trying to receive a non serialized item for Depot Repai…
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Unable to see Item On-Hand availability in Part Requirements -> Part Search screen.Content Hi, We have added Part Exchange Return line and Shipment line in Service Request -> Part details page but when we click on Part Search icon then system is not sh… -
Manually selecting a Source Inventory for Replenishing Trunk StockContent We want to manually select source inventory for sending inventory to Technician's Trunk Stock. Now, we can do it if we are sending inventory to Customer for Part…