Inventory
Discussion List
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How to Transfer Service Request Data to Generic Work OrderSummary: We would like to transfer the Problem Description from the Service Request to Generic Work Order Content (required): As a part of Business process, there are fe… -
After Posting Charges few of the fields are coming as blank in Sales OrderSummary: Hi, After we post the charges from Service Logistics, Sales Order gets created. Within the Sales Order when we look at the fields like Ship to Customer, Ship To…
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How to add attachments in Manage Charges and Estimates UISummary: Need to add attachments in Manage Charges and Estimates UI Content (required): We need to record customer acceptance of the estimates. Thus, we want to upload t…
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Oracle fusion Service Logistics Implementation Document and user ManualSummary: Oracle fusion Service Logistics Implementation Document and User Manual Content (required): Hello Dears I'm searching for oracle fusion service logistics implem…
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How to Create Estimates in Manage Charges and Estimates without any Parent TransactionSummary: We have a requirement to generate Estimates before creating any Service Work Order to answer the enquiries about the expected price of repair made by customer o…
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How to identify Warranty Coverage in Depot Repair WorkbenchSummary: We have created a Sales Order for performing the Repair Work on a Product. How can we identify the Warranty Coverage of the Product/Serial Number and accordingl…
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Preventive Maintenance of Customer AssetsSummary: Preventive Maintenance of Customer Assets without Field Service/ B2B service Content (required): Hi, We need to perform preventive maintenance of customer asset…
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doubts about RMA order, integrations & parts purchase in Depot repair process flowSummary: We are trying to implement the entire depot repair process flow in Oracle fusion but have some doubts. Content (required): The standard depot repair process flo…
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Return and Replace in Depot RepairSummary: Unable to see Replace item while trying to send a new item back to Customers Content (required): We have a requirement where Business replaces and send a new it…
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Can we create intersubinventory TO from Depot Repair Workbench?Summary: Can we create intersubinventory TO from Depot Repair Workbench? Content (required): Requirement is we need to create intersubinventory TO to transfer the materi…Aniket Paul 32 views 4 comments 0 points Most recent by Peddiraju Peddineni-Oracle Service Logistics
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Calendar for Manned Warehouse Stocking LocationSummary: Hi, Is there any way we can define calendar (for access hours and parts arrival time calculation) for stocking location of Manned Warehouse? Note - we cannot de… -
Integrating with Parts CatalogSummary: The Parts Catalog functionality has been designed as a means of remote access to the company's spare parts index to be used by mobile personnel. Oracle Field Se… -
Do Field Service Engineers have access to receive the item into his trunk stock?Summary: Hi Team, I want to know whether FSEs have access to receive the item into his trunk stock during the parts requirement to technician trunk stock process. Conten…Abhishek Nirgudkar 23 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics -
OSP Repair Process DocumentationSummary: Hi All, Could you provide some documentation for OSP repair process? How this can be setup in Service Logistics Depot Repair Content (required): Outside Process…Abhishek Nirgudkar 23 views 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
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How does return routing rule works?Summary: I need to understand how the return routing rule works in Service Logistics. Content (required): I have setup below values: But after this setup, when I am addi…Abhishek Nirgudkar 23 views 2 comments 0 points Most recent by Hans Haugerud-Oracle Service Logistics
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Service Activity Codes details for Advance Exchange and Exchange Scenario for a BOM (CTO) item.Summary: We have a requirement where from a BOM machine only a part come to depot for repair. But mostly customer do advance exchange scenarios. And then they repair the…
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Child item (Part) is not getting attched to Parent IB Asset once we done the part flow ( Part TransfSummary Child item (Part) is not getting attched to Parent IB Asset once we done the part flow ( Part Transfer to Customer)Content HI Team, Do we have the functionality …Abhishek Nirgudkar 23 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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Asset Track Non Serial child item is not getting delink from IB Asset hierarchy after receiving theContent Hi Team, We are testing exchange flow and advance exchange flow for CTO items ( A parent item is associated with multiple child items in BOM). All items includin…Abhishek Nirgudkar 14 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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How can we configure IB Asset Status update during a depot repair flow?Summary How can we configure IB Asset Status update during a depot repair flow?Content Hi Team, How can we configure IB Asset Status update during a depot repair flow? L…
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Can we return and repair a Non Serialized item in Depot RepairSummary 'Repair' button is not working in Manage Depot Repair for a non serialized itemContent Hi Experts, We are trying to receive a non serialized item for Depot Repai…
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Unable to see Item On-Hand availability in Part Requirements -> Part Search screen.Content Hi, We have added Part Exchange Return line and Shipment line in Service Request -> Part details page but when we click on Part Search icon then system is not sh… -
Manually selecting a Source Inventory for Replenishing Trunk StockContent We want to manually select source inventory for sending inventory to Technician's Trunk Stock. Now, we can do it if we are sending inventory to Customer for Part…
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Getting Error on GOP while Creating the Work OrderSummary Getting Error on GOP while Creating the Work OrderContent Im getting an error stating "Unable to find Source Using GOP and Inventory" when Im trying to create a … -
How to model complex organizations in Depot RepairSummary Depot Repair in presence of multiple Business UnitsContent Our understanding is that when creating an RMA (example from Engagement Cloud) to initiate a Depot Rep… -
Apps Composer or DFF Support for Parts Tab in Service RequestSummary Apps Composer or DFF Support for Parts Tab in Service RequestContent Hi, We have an requirement to enable additional fields while entering the parts requirement …
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Purpose of defining separate organization for Depot Repair.Summary Purpose of defining separate organization for Depot Repair.Content Hi, In Oracle Implementation manual it is suggested to define separate Organization for depot …
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Request to provide information on "Installed base Assets" 19DSummary Request to provide information on "Installed base Assets" 19DContent Hi All, Request to provide information on "Installed base Assets" 19D. Would like to underst…
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Request to provide information on Depo repiar process flow in 19DSummary Request to provide information on Depo repiar process flow in 19DContent Hi All, Request to provide information on Depo repiar process flow in 19D. Would like to…