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How to assign Multiple Technician to a Single Service Work Order

edited Jun 29, 2023 7:35AM in Fusion Service


Need to assign multiple technician to a Service Work Order as multiple technician are working together to resolve the issue.

Content (required):

We have a scenario, where we need to assign multiple technician against a common Service Work Order. On the Service Work order, it shows a single field only to capture the technician. However, in our case there are multiple technician who are working together on the common product.

Thus we need an option to assign a common Service Request to multiple technician.

Can anyone suggest, if there is any way to handle this requirement ?

Version (include the version you are using, if applicable):

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