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Markie Awards - We want to put YOU in the spotlight- Nominate now!This year marks the 16th year Oracle will celebrate customer experience (CX), innovation, and excellence in advertising, marketing, sales, service, and e-commerce.It’s a… -
Business Process training and certification for Oracle Cloud Applications is now availablePrepare for successful Oracle Cloud Application implementations with a common foundation of business process knowledge across all teams. Learn more about how new Busines… -
best way to add or substract hoursSummary: How is the best way to add or substract hours in groovy Content (required): Recently we created a script to calculate the actual date and the day before to send… -
Upgrade Required for LinkedIn Sales Navigator by Dec 2021Summary: The following is an important announcement for customers currently leveraging the LinkedIn Sales Navigator plug in for Oracle Sales. All customers using the Lin… -
Learn how to navigate Oracle with these live webinarsHello! As you are going through the orientation, planning, and implementation of your Oracle products, it’s important to know how to navigate within Oracle. Our team wor… -
Fusion Cloud Global Price ListHi, Where we need to check the latest price details of the fusion subscriptions (Engagement Cloud, DCS). I got the below link for 2017 pricing. We need it for 2021. http… -
How to migrate custom data stores in BICC from Dev instance to test instanceSummary: Hello All, We have created few custom data stores in BICC and we used existing VO by deselecting few fields, now we need to migrate these to higher environments…
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REST API for attachmentsSummary REST to fetch all kinds of Attachment child rest collectionsContent We have so many different object with attachment child collections. Like Below -… -
Sales – Innovation Showcase: Address, Email, and Phone Verification, 26 April 2021, 8 a.m PT - SubmiContent Submit your questions for the Sales – Innovation Showcase: Address, Email, and Phone Verification session to have them answered during the live event. Post your … -
RESCHEDULED: Sales – Innovation Showcase: Oracle Sales Assistant, Monday, 12 April 2021, 8 a.m PT -Content Due to unforeseen issues, this event is rescheduled to a later date. An announcement with the updated event details will be posted. Apologies on the inconvenienc…
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Sales – Innovation Showcase: Help Desk, 29 March 2021, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – Innovation Showcase: Help Desk session to have them answered during the live event. Post your questions by posting a new co…
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Sales – Oracle Sales Innovation Roadmap, 10 March 2021, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – Oracle Sales Innovation Roadmap session to have them answered during the live event. Post your questions by posting a new c…
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How To Filter Workspace Saved Searches Based on the Territory of the UserSummary How To Filter Workspace Saved Searches Based on the Territory of the UserContent Hi, Is it possible to filter workspace saved searches based on the territory of … -
When Implementing, Do the Right Thing!Summary A list of the features that you must use to get the best out of your implementation. Content At Oracle, we continually strive to deliver the enhancements tha… -
Data visibility from CDM to ReceivablesSummary TCAContent Quick question - I wonder if anyone experienced the following and how you addressed it. Here is the detail, I create a Organization (Party) and Addres… -
Sales - 10 Things You Didn't Know CX Sales Can Do Today, 1 October 2020, 9 a.m PT - Submit QuestionsContent Submit your questions for the Sales - 10 Things You Didn't Know CX Sales Can Do Today session to have them answered during the live event. Post your questions by…
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REPLAY: File Based Upload of Incentive Compensation RulesSummary Learn how to manage Incentive Compensation rules more efficiently with a file based import.Content Using Import Management, administrators can more efficiently m…
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Sales – Best Practices: Getting Started on CX Sales Mobile, 22 September 2020, 8 a.m. PT - Submit QuContent Submit your questions for the Sales – Best Practices: Getting Started on CX Sales Mobile session to have them answered during the live event. Post your questions…
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Transform Your Initial Setup with On-boarding toolsSummary CX Sales provides some fantastic setup tools to get you started. From initial setup to data import for your Conference Room Pilot, we have the tools to get your … -
Limitation - Resource Users RESTSummary cannot update Resource Role AssignmentsContent Hi, In the Resource User REST API (/crmRestApi/resources/11.13.18.05/resourceUsers), PATCH/POST/DELETE are not sup…
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Edit Pages in Visual BuilderSummary Available on 20B?Content Hi, I saw the attached screen in 20B extension document. Do we have any pages enabled for VB Studio extension? Thanks, Adam
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Phone available for Resource Object in CSA?Summary Phone available for Resource Object in CSA?Content Hi, I don't see phone field listed in resource object in CSA. Please refer to the attached screen for details.…
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BUG? - Resource role update in Manage User taskSummary Known bug?Content In Manage User task, if I update resource role for a user, a new role is added to JTF_RS_ROLE_RELATIONS. This is what happens - If user A has r…
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Need confirmation - Impersonation/Proxy UserSummary Does it support SSO?Content Hi All, Can you confirm if Impersonation supports SSO? Here is what I observed, If I login with FA local pwd, I can use 'switch to' t…
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Need Confirmation - CSM doesn't page composer items on role level?Summary is it supported yet on 20B?Content Quick question - For personalization configured on job role level with page composer, are they supported in CSM migration as o…
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Create Page Entry with Link Type 'Dynamic URL'Summary Web Application doesn't showContent Hi, As per the below steps from configuration guide, I create an application, but I cannot see it on the page entry definitio…
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Does workspace search support private activity?Summary java error when opening private activity not owned by login userContent Hi, In workspace, I can search private activity (11032 in the attached screen) owned by M…
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Sales Campaign cannot be delivered to @gmail.comSummary DMARC policyContent Hi, Emails launched from Sales Campaign cannot be delivered to gmail.com, but works for company domain (e.g. @abccompany.com). Here is the bo…
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How to verify if Matching Rules are working as designedSummary Validate MatchingContent One of the important feature in CDM is Matching functionality. This is obtained using Enterprise Data Quality (EDQ) which is integrated …