What's new in Customer Journeys?

Connect and learn more! ×
Manage Areaf of responsibilities in Journeys — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Manage Areaf of responsibilities in Journeys

Accepted answer
14
Views
5
Comments

Summary:

Hello everyone, 

we are configuring Journeys for a client of ours and I have a question. I will explain our case below: 

We have an employee with Human Resource Specialist data role with an associated Human resource representative type Area of Responsibility related to the legal entity he belongs to. 

We are setting up a Joruney to create a new legal entity and we need to involve the same Human Resource Specialist, who will also have an area of responsibility regarding a Journey task. 

could you confirm that it is not necessary to create a dedicated data role to differentiate the two but will simply flag Checklist in the Usage?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!