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Life Event evaluates rates as of Life Event occurred date rather than Rate/Coverage Start Date rule — Cloud Customer Connect
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Life Event evaluates rates as of Life Event occurred date rather than Rate/Coverage Start Date rule

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Summary: When enrolling a New Hire in December where coverage and rates are to begin on the first of the next month (January 01) and Standard Rates have been updated to reflect new annual values as of January 01, the old rate is displayed instead of the updated new rate. I am following the workaround to process Ben Admin event and update the rates for new year, but can someone suggest how to fix this by configuration without the need of workaround every year.


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