Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Event triggered Absence Sickness Journey for Line Manager Question

edited Feb 8, 2024 1:20PM in Journeys 2 comments

Summary:

Hi there,

I am new to Journeys and I would like to calibrate my understanding ref triggering criteria for a Manager Journey.

We have been tasked to configure a a journey that will be automatically allocated to the Employee's Line Manager after the employee submitted an Absence or Sickness type.

Is it possible to configure a triggering Event (added on Actions & Events tab of the Checklist template) on the Checklist template as 'Absence Entries', even if the Employee will not be added as an Actor or Performer on this Journey?

In the requirements I have received for this Journey is stated that only HR AoR and LM should be setup as Actors at Tasks level and record certain details in DoR whilst the employee is on sick leave. Will this Event described above trigger this Journey for the Line Manager if the Employee is not included in the Journey? Or do we need to add at least 1 task for the Employee?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!