New Work Schedules not working as expected (the other calendars are emptied of their content) — Cloud Customer Connect
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New Work Schedules not working as expected (the other calendars are emptied of their content)

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Hello

I added a new Work Schedules "Saturday Absence" with below action items:

  • Item type: Non-working Time
  • Shift Type: Regular
  • Non-working Reason: General Absence
  • Recurrence: weekly every 1 week on Saturday

The idea is to put all Saturday in "Saturday Absence" in a calendar by choosing start date and end date.

Below the calendarr of a technician:


As you can see, there are a shift defined for each day of the month of April.

Now, I will put all saturday of April in General absence via Work Schedules "Saturday Absence" created before.


Once click on Submit, I can see that the every Saturday is in General absence but I can also see that other days are emptied (the shift 8:30 - 17:00 has been removed).

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