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Content type sequence ignored with Redwood Authoring

edited Apr 8, 2024 12:59PM in Knowledge 3 comments

Summary:

Hi,

We are making use of Authoring (Redwood version) and have noted issues with the Content Type sequence not being respected/retained within the My Help view. This is impacting both HR and ISR Content.

We have a Content Type defined with 3 sections as a part of the set up:


We create a new knowledge article through Authoring (fscmUI/redwood/knowledgeauthoring/main) i.e. the Redwood experience and all looks good with the section sequence retained.

When we open the article through My Help the sequence becomes jumbled and no longer matches the sequence defined in the content type set up.

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