Knowledge Classic
Discussion List
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Need Clarification on "Apply Redwood Template Updates Defaulted Hidden Attributes" 24D New FeatureDear Team, while going through 24D new features I have encountered the mentioned feature. However I am not clear on this, unlike other features for this there is no any …
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24D Finance - Time Zone UpdateThe legal entity time zone feature is enabled for our organization, with the Sydney time zone selected at the legal entity level for the Australian legal entity. Users f…ankita srivastava 12 views 1 comment 0 points Most recent by Mallik_D-Oracle Receivables & Collections
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WebLogic Server 12.1.3.0.0I need install WebLogic Server 12.1.3.0.0 in my PC, please share the link to the installation or installer
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WebLogic Server 12.1.3.0.0Summary: I need install WebLogic Server 12.1.3.0.0 in my PC, please share the link to the installation or installer
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Is it possible to reference a knowledge article in 'Announcements'Summary: Is it possible to embed a knowledge article in an 'Announcement' on the homepage? Thanks Version (include the version you are using, if applicable): 24D Code Sn…
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User group - Internal HCM in Classic Knowledge ManagementSummary: When creating a Knowledge article and selecting the user group - Internal HCM, the Agents/ Resources without Knowledge roles should be able to access to those a…
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24D Knowledge Management Article AttachmentSummary: It appears something has changed after this weekend's 24D update. If I go into My Knowledge Classic and search for an article with an attachment and then click …
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fscmRestApi/resources/11.13.18.05/inventoryStagedTransactionsCan this interface only query up to 500 pieces of data at most?
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How to alphabetical order the list of values at the moment to cancel sales order line?When I try to cancel sales order line I can see the list of values without order in the field "Cancellation Reason". How to alphabetical order the list of values in this…
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How to order the list of values in the parameters of the "Send receipt confirmation" process?When I try to execute "Send Receipt Confirmation" process from Scheduled processes, I can see the list of values without order for the "Source System" parameter How to…
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Whether Oracle support Single Sign-On with multiple tenant.There are 4 Legal Entity which support same MS Tenant in the system. There is another Legal Entity which is on a separate Microsoft tenant. As per Oracle, previously add…
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Mass update knowledge management articles via spreadsheetSummary: Hello, Can we mass update KM articles via spreadsheet loader or HDL? Content (please ensure you mask any confidential information): Version (include the version…
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How to fetch Worker details and Salary details in the body of the Resource alert in Alert Composerabove is my requirement to send alert notification, but If I select worker as resource, I am not able to fetch Salary data (current rate as Hourly Salary) and If I selec…
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Knowledge Article Report - Question and Answer attributesSummary: My customer would like to create a report to retrieve the question and answer attributes along with others of the popular articles published. This is to facilit…
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Oracle Fusion 24CCan someone from a cohort who has already upgraded from 24B to 24C let me know approximately how long the upgrade actually took to deploy until Oracle released the syste…
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Knowledge manager set up - Knowledge ClassicSummary: Can we set up a Knowledge Manager user in the system to author and manage articles without having to a party_id? Content (please ensure you mask any confidentia…
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Knowledge Article search based on a keyword text not available in the ArticleSummary: Hi All, When we are searching with the keyword not available in the article. I had created synonym to the article with same keyword and when searching under My …
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How to get list of all the Knowledge article with a specific keywordSummary: We want to extract list of all the OEC Knowledge Management articles (including article number and title) that include the following keywords: Ex -"Key1", "Key2…
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Upcoming webinar: Accelerate Service Response with AI-Powered Knowledge and Decision AutomationAccording to recent research, organizations using AI-powered knowledge management tools have seen up to a 35% reduction in average handle time and a 25% increase in firs…Elise Hymes - Oracle CX-Oracle 59 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle Knowledge
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Need to Retrieve username of the Employee for whom a request is being raised forSYS_CONTEXT('USERENV', 'CLIENT_IDENTIFIER') Returns username of the Logged in User, How can I retrieve username of the Employee for whom a request is being raised for in…
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Task Creation via an object workflow in Sales CloudSummary: Hello, I have created an object workflow to automatically create a task when the status of an account is changed. In task configuration we don't have the option…
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Edit History logs for knowledge ArticleCan we implement edit history logs for an article while an author is making changes to it in the knowledge management system?
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How to add analytic springboard On Home page?We would like to add the analytic springboard to the homepage. However, it currently appears on the right side of the page. Could you please move it to the bottom of the…Powerica 61 views 3 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Reporting & Analytics for Sales
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Any size limits of each knowledge document/article ?I notice that the maximum file size limit for attaching files is 100 MB. Is it possible to extend this size limit? Additionally, are there any limitations on the number …
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ResetUrl not working in ProductionSummary: ResetUrl not working in Production $ResetUrl Content (please ensure you mask any confidential information): Version (include the version you are using, if appli…
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Option to hold back bulk invoices in oracle fusionWe do have option to release holds multiple invoices in oracle fusion. Likewise, can we have option to hold back multiple invoices in UI? or is there any other way to do…Tejaswinik 12 views 1 comment 0 points Most recent by Purvi -Oracle Payables, Payments & Cash Management
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Not able to view Knowledge articles based on User groupSummary: Hi Team, We created a new knowledge user group called "External Users" and created an article, tagging this user group in the article. We also created a custom …
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Getting "Couldn't Publish this article" error while publishing an knowledge articleI have recently created a custom role titled "Knowledge Author Role," incorporating the necessary function policies and data security policies. Additionally, I have adde…
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Getting "Couldn't Publish this article" error while publishing an knowledge articleI have recently created a custom role titled "Knowledge Author Role," incorporating the necessary function policies and data security policies. Additionally, I have adde…
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How to restrict the articles using user groupsHi, We want to restrict the knowledge articles based on the BUSINESS UNIT. For this we tried User Groups and assigned it to users also. But still the user's are able to …