Knowledge Classic
Discussion List
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Redwood Page for My KnowledgeUnable to see the Knowledge pane in the My Knowledge Redwood Page. We have enabled the Knowledge management feature and have published few new articles. In the Service R… -
Issue with Modifying and Adding Articles on Knowledge Authoring Platformhello expert, we have been experiencing an issue with modifying or adding new articles on the Knowledge platform. When attempting to save a modification, the following e…
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Knowledge Search in Service Requests Returns 0 Results for Published ArticlesSummary: I am facing an issue where Knowledge Search in Service Requests is not returning any results, even though the articles are published and available in the Knowle…
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Can you change settings so no attachment (paperclip) icon search results are visible?Summary: When conducting a topic search in Knowledge Classic, articles with associated attachments display both an attachment (paperclip) icon and a text icon in the sea…
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In Knowledge Classic, why would an article showing as "not published" still appear in a search?Summary: Why would an article that is showing as "Not Published" still appear in someone's search and allow them to open it? When going into "Authoring Classic" and clic…
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Generate sustainability from payable Invoices ESS going into retrying statusWe have configured sustainability in our instance and trying to generate the activity through payable invoices. After Payable Invoice Creation, "Generate Sustainability …Gaurav Jindal 43 views 6 comments 0 points Most recent by Sai Pondalur-Oracle Payables, Payments & Cash Management
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In Knowledge Classic, is there a way to comment on an article?Summary: Wondering if articles published in Knowledge Classic have a commenting feature where any reader can enter their comments on an article? If so, are these comment…
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Knowledge Articles Not Populating in Service Requests PageSummary: We are experiencing an issue where knowledge articles are not appearing in the service request (SR) page, even when the issue is related and should have matchin…
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How to fetch Worker details and Salary details in the body of the Resource alert in Alert Composerabove is my requirement to send alert notification, but If I select worker as resource, I am not able to fetch Salary data (current rate as Hourly Salary) and If I selec… -
How to Group Multiple Apps?Hi, I want to create a single group for line managers to manage reportees' goals and performance, similar to the Career and Performance module that combines multiple app…
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My Shared Learning task is not visibleSummary: From Me > Learning > landing on the My Learning Experiences page, I do not see the My Shared Learning task. I do not see any option to author or publish videos …
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Guidance on Finding and Creating Context Values in Oracle Fusion CloudHello, I am looking for the correct navigation path to create and manage a Context Value in Oracle Fusion Cloud. Currently, I am following this navigation path: Setup an…
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Need Clarification on "Apply Redwood Template Updates Defaulted Hidden Attributes" 24D New FeatureDear Team, while going through 24D new features I have encountered the mentioned feature. However I am not clear on this, unlike other features for this there is no any …
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24D Finance - Time Zone UpdateThe legal entity time zone feature is enabled for our organization, with the Sydney time zone selected at the legal entity level for the Australian legal entity. Users f…ankita srivastava 14 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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WebLogic Server 12.1.3.0.0I need install WebLogic Server 12.1.3.0.0 in my PC, please share the link to the installation or installer
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WebLogic Server 12.1.3.0.0Summary: I need install WebLogic Server 12.1.3.0.0 in my PC, please share the link to the installation or installer
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Is it possible to reference a knowledge article in 'Announcements'Summary: Is it possible to embed a knowledge article in an 'Announcement' on the homepage? Thanks Version (include the version you are using, if applicable): 24D Code Sn… -
User group - Internal HCM in Classic Knowledge ManagementSummary: When creating a Knowledge article and selecting the user group - Internal HCM, the Agents/ Resources without Knowledge roles should be able to access to those a…
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24D Knowledge Management Article AttachmentSummary: It appears something has changed after this weekend's 24D update. If I go into My Knowledge Classic and search for an article with an attachment and then click …
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fscmRestApi/resources/11.13.18.05/inventoryStagedTransactionsCan this interface only query up to 500 pieces of data at most？
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How to alphabetical order the list of values at the moment to cancel sales order line?When I try to cancel sales order line I can see the list of values without order in the field "Cancellation Reason". How to alphabetical order the list of values in this…
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How to order the list of values in the parameters of the "Send receipt confirmation" process?When I try to execute "Send Receipt Confirmation" process from Scheduled processes, I can see the list of values without order for the "Source System" parameter How to…
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Whether Oracle support Single Sign-On with multiple tenant.There are 4 Legal Entity which support same MS Tenant in the system. There is another Legal Entity which is on a separate Microsoft tenant. As per Oracle, previously add…
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Mass update knowledge management articles via spreadsheetSummary: Hello, Can we mass update KM articles via spreadsheet loader or HDL? Content (please ensure you mask any confidential information): Version (include the version… -
Knowledge Article Report - Question and Answer attributesSummary: My customer would like to create a report to retrieve the question and answer attributes along with others of the popular articles published. This is to facilit… -
Oracle Fusion 24CCan someone from a cohort who has already upgraded from 24B to 24C let me know approximately how long the upgrade actually took to deploy until Oracle released the syste…
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Knowledge manager set up - Knowledge ClassicSummary: Can we set up a Knowledge Manager user in the system to author and manage articles without having to a party_id? Content (please ensure you mask any confidentia…
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Knowledge Article search based on a keyword text not available in the ArticleSummary: Hi All, When we are searching with the keyword not available in the article. I had created synonym to the article with same keyword and when searching under My …
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How to get list of all the Knowledge article with a specific keywordSummary: We want to extract list of all the OEC Knowledge Management articles (including article number and title) that include the following keywords: Ex -"Key1", "Key2…
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Upcoming webinar: Accelerate Service Response with AI-Powered Knowledge and Decision AutomationAccording to recent research, organizations using AI-powered knowledge management tools have seen up to a 35% reduction in average handle time and a 25% increase in firs…Elise Hymes - Oracle CX-Oracle 62 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle Knowledge