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Category 752
Discussion List
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Knowledge Redwood with Classic HRHDHi ALL, We are implementing Knowledge (Redwood) for helpdesk module and currently we are using HRHD classic pages and have a plan to migrate to HRHD Next gen later. Curr… -
Share knowledge article between departmentsSummary: Hi, We have a requirement with in the recruitment that some of the articles will be same for internal and external recruitments. Tried with reusable articles, A…
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How do you enable AI Assist for creating Knowledge articles?Summary: I was watching this video on how to create knowledge articles using AI Assist. Use AI Assist to generate a knowledge article - Oracle Video Hub We have Redwood …
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Suggestion response to submitter in Oracle Fusion KnowledgeSummary: Is it possible to send the suggestion response back to submitter to enable positive user experience in Oracle fusion knowledge. Content (please ensure you mask …
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Can we auto-set Knowledge Locales for Users, or Import Knowledge Locales for Users? How?We are looking to set Knowledge Locales for users based on their countries, instead of the users having to do this on their own. We wanted to know how to achieve this in… -
Integrate Oracle Digital Assistant with Redwood Fusion Knoweldge (LLM Knowledge Search)Fusion Redwood Knowledge with Oracle Digital Assistant Scope: This article describes integrating Fusion Redwood Knowledge (LLM Knowledge Search with GenAI Summarization)…
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How to enable notifications for knowledge managers when an article is submitted for approvalSummary: When an author submits an artcile for approval, currently the knowledge manager user doesn't get any email or bell icon notification. They always have to keep c…
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Can you change settings so no attachment (paperclip) icon search results are visible?Summary: When conducting a topic search in Knowledge Classic, articles with associated attachments display both an attachment (paperclip) icon and a text icon in the sea…
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For a pending worker, is it possible to be assigned directly to a custom user categoryFor a pending worker, is it possible to be assigned directly to a custom user category "say PENDING_WORKER" or is there any way that when a pending worker is created, th…
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Notification that suggestion is receivedSummary: We want to know how to configure a notification to a Knowledge Article owner that a suggestion has been made against their article We are using Knowledge in Red…
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Filter knowledge results by category as a User and AgentSummary: We have a large volume of knowledge in our knowledge base and we are looking for the ability to be able to filter knowledge results based on category. For examp…
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how to make autoreject rules using BPM Worklist on invoice AP approval based on SYSDATE?i want to make autoreject rules using BPM worklist on payables invoice approval based on SYSDATE. based on SR answer, the format for GL Date is either DD/MM/YYYY or DD-M…Christopher Kent 21 views 1 comment 0 points Most recent by Christopher Kent Payables, Payments & Cash Management
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133244179924210457 : You don't have permission to process this time card. (HXT-1665163)Has anyone encountered this error while opening a timecard? I'm in the Team Time Cards page and got the error when trying to open a time card. Thank you! 133244179924210…
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How to configure multiple business units values in business unit lov in knowledge management?Summary: How to configure multiple business units values in business unit lov in knowledge management to select a business unit while creating an article Content (please… -
Knowledge Article Link on Email Not WorkingHi Experts, We have created few Articles which some links into it, now when we are using the channel as email communication, the Article Link which is shared to employee…
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Are there any webinars or demos that show the features of Redwood Knowledge Management??Summary: Wondering if there are any demos or webinars that show the features of Redwood Knowledge Management? Content (please ensure you mask any confidential informatio…
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Recommendation of Knowledge articles to employeesHello Team, In HR Help Desk, when an SR is assigned to an agent the agent gets a view of associated/related/recommended knowledge articles accordingly. Likewise, rather …
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Business unit support in Knowledge for UIs like My helpSummary: Hi, We understood that business unit feature introduced in knowledge from 24c for Redwood. And it is available for Authoring, DCS, and my knowledge but not for …
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Issue with Modifying and Adding Articles on Knowledge Authoring Platformhello expert, we have been experiencing an issue with modifying or adding new articles on the Knowledge platform. When attempting to save a modification, the following e…
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Error when trying to embed PDFs or Sharpoint videos into Knowledge Articles (OKDOM-CONT0007)Summary: Trying to embed content into Knowledge Articles after the update. Tried: iframe / object / embed These all worked in 24D without any issues. Are there any solut… -
How do we update a seeded lookup from Integration?Summary: We want to implement a functionality to update the seeded lookup from Oracle Integration Cloud. Can you pls help us with any existing web service or import func…
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Email notification for Knowledge article expirySummary: We need to trigger an email notification to few users before a month of knowledge article expiry. It is not possible to create an object workflow for a knowledg… -
How to schedule or run seeded alertsOffering Definition has Changed ; WLF-00002 , Learning Recommended to Learner WLF-00001 WLF-00004 Upcoming ILT Activity to Instructors Reminder 1 WLF-00008 Offering Acti…
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Redwood Page for My KnowledgeUnable to see the Knowledge pane in the My Knowledge Redwood Page. We have enabled the Knowledge management feature and have published few new articles. In the Service R…
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Redwood Knowledge Author page loading slowly and receiving errorsHi, the Redwood Knowledge Author page takes 2 minutes to load and once it does load, clicking on the Create Article button shows 3 errors: You need an active locale to c…
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Knowledge Search in Service Requests Returns 0 Results for Published ArticlesSummary: I am facing an issue where Knowledge Search in Service Requests is not returning any results, even though the articles are published and available in the Knowle…
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In Knowledge Classic, why would an article showing as "not published" still appear in a search?Summary: Why would an article that is showing as "Not Published" still appear in someone's search and allow them to open it? When going into "Authoring Classic" and clic…
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Can we restrict Knowledge authors to not edit articles created by other knowledge authorsSummary: Requirement is a Knowledge author cannot edit articles created by other Owners(Author) Content (please ensure you mask any confidential information): Is there a…
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Requesting recommendations for a cloud repository to store image files.Hi, experts. I have a requirement to store image files that will be used for BPA item description images. However, the images do not appear when using Google Drive. Do y…
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Minimum Salary Validation Based on Work StateHi All, We have a requirement where we need to validate the employee's salary as per below sample logic which is based on employee's work state and moves from hourly to …RajeshKumar.Bhagtani 1 view 1 comment 0 points Most recent by KMChris-Oracle Human Capital Management