How to Submit Expenses for Terminated User When the Manager Has Been Removed as Part of Termination

Summary:

We are having an issue where terminated users have expense corporate card expenses outstanding but once they are terminated, their managers are removed and therefore the expense report has nowhere to route to. The approval workflow breaks, and we get an error that says there is an issue getting expense report status.

Content (please ensure you mask any confidential information):

Below Oracle explains that as part of the employee termination, the manager relationship is terminated. Then as a part of the corporate card transactions process, when an employee is inactive it sends a notification to manager or delegate, so they can submit the unpaid corporate card transactions in an expense report. However, if the manager is removed as a part of the termination process, the expense report has nowhere to route to.