FAQs
Discussion List
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IMPORTANT: Migration of Existing Oracle CX Commerce Customers to Oracle Cloud Infrastructure FAQSummary FAQ and Notification re Migration of Existing Oracle CX Commerce Customers to Oracle Cloud Infrastructure starting Summer 2020Content Oracle has a longstanding r… -
Sales – Best Practices For Getting Answers to Your CX Cloud Application Questions, March 15, 2021, 8Summary Learn how to best use Oracle resources to get answers to your CX Cloud Application questions and also learn about some of our Transforming Support Service Experi…
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Sales – Grow Your B2B Business with New Online Sales Channels, 25 February 2021, 8 a.m PT - Submit QContent Submit your questions for the Sales – Grow Your B2B Business with New Online Sales Channels session to have them answered during the live event. Post your questi… -
Gift Registry for Oracle Commerce CloudSummary Integrating Oracle Commerce Cloud with an Open Source Gift Registry AppContent Hi All, Please help me with any suggestion for any Open Source Gift Registry Appli… -
Oracle CX Commerce Idea Lab has launched!Summary CX Commerce customers can now submit enhancement requests and ideas through Idea Lab within Cloud Customer Connect!Content We've launched CX Commerce Idea Lab! T…
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Custom Field in Account Registration PageSummary To get the value of Custom Field in Back-end PropertyContent Placed a custom checkbox field in the Account Registration Page (inside Login-Registration element )…
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Display Promotions in the StorefrontSummary To show the latest Promotion in the storefrontContent Hi, We have a requirement to show all the latest Promotions to the Storefront shoppers. Please help with ho…
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Multi-Factor Authentication and Logging into OCC Admin + How-To Video (Updated March 2018)Summary Due to industry PCI standards, the way users log into the OCC Admin will change starting with the December 2017 Update.Content To improve security for OCC custom…
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Custom Properties for Account & ContactSummary To Create Custom LOV (Dropdown) property for Account & ContactContent Can we Create Custom LOV (Dropdown) Property for Account & Contact. Can we Restrict/Modify …
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Multi Site in Oracle Commerce CloudSummary Query on the Registration of multi sites to DNSContent Hi, I am working with multiple sites in my Commerce Cloud instance. Do we need to seperately register the …
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Default Shipping MethodSummary Default Shipping MethodContent Can I default a Shipping Method at the time of Checkout. Even if I am having a single Shipping Method, I have to select that every…
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Product Review and RatingSummary Product Review and Rating against each Product from CustomersContent Hi, Please provide an insight on how to bring Product Review and Rating against each product…
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Sales – Low Code, High Impact: Plug in to the CX Commerce Ecosystem, 6 August 2020, 8 a.m PT - SubmiContent Submit your questions for the Sales – Low Code, High Impact: Plug in to the CX Commerce Ecosystem session to have them answered during the live event. Post your …
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Sales – Content and Commerce, A Winning Combination, 2 July 2020, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – Content and Commerce, A Winning Combination session to have them answered during the live event. Post your questions by pos…
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NOTICE: Internet Explorer 11 No Longer Supported for Oracle CX Commerce AdminSummary IE 11 is no longer supported for CX Commerce Admin as of 20B Revision 6.Content As of Oracle CX Commerce 20B Revision 6 (20.2.6), Internet Explorer 11 (IE 11) wi…
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Video Upload in MediaSummary Ability to upload and attach video files in CX CommerceContent Hi Everyone, Good Afternoon. We would like to know the capability of attaching a video file under … -
Using our new Store Extension APIs at /ccappSummary FAQ and How-To on using our new Store Extension APIs at /ccappContent As of the 20.2.1 release of Oracle CX Commerce, we have added new Store Extension APIs to t…
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Important Deadline: Sender Email Addresses Must Be Valid for Your Oracle CX Commerce Sites by June 1Summary June 1, 2020 is the deadline for ensuring any sender email addresses being used as part of Oracle CX Commerce are valid. Failure to have valid sender email addre…
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Updated March 2021: Preparing Your Oracle Commerce Sites for the California Consumer Privacy ActSummary FAQ on preparing your Oracle Commerce Site for the CCPAContent The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. This FAQ provides …
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Supplemental Technical Resource Guide for Oracle Commerce Cloud - November 2019Content The Oracle Commerce Cloud product team supplements our official documentation and Oracle University curriculum with technical content and materials that we belie… -
Updated Multisite Cheat Sheet and Set-Up How-ToSummary Updated guidance on multisite capabilities and how to set up multisite in TEST environment Content Updated multisite guidance is now available: - summary cheat s…
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Filtering Out IPs and Agents (Updated July 18, 2018)Summary Guidance and recommendations on filtering out performance monitoring from your web analytics traffic in OCC.Content Oracle Commerce Cloud uses performance monito…
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IMPORTANT NOTICE: Oracle Commerce Cloud Release Update ImprovementsSummary Important improvements to our release schedule and processContent We wanted to let you know about an important update to our release schedule and process. We’re …
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CX – Oracle Commerce Cloud Office Hours February 2019, 25 February 2019, 8.a.m PT - Submit QuestionsContent Submit your questions for the CX – Oracle Commerce Cloud Office Hours February 2019 session to have them answered during the live event. Post your questions by p…
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Customer Handbook (November 2017)Summary Updated customer handbookContent The latest version of our customer handbook is now available! Check it out for the latest resources and guidance from us on gett…
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CX – Oracle Commerce Cloud Office Hours December 2018, 20 December 2018, 8 a.m. PT - Submit QuestionContent Submit your questions for the CX – Oracle Commerce Cloud Office Hours December 2018 session to have them answered during the live event. Post your questions by p…
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Onboarding DocumentsSummary OCC Onboarding Documents for CustomersContent To help OCC customers during the onboarding process, we've put together a number of worksheets and reference docume…
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OCC + CDN FAQ (Updated 10/15/18)Summary Answers to Frequently Asked Questions re Oracle Commerce Cloud and Content Delivery NetworkContent Attached is an updated FAQ on OCC and CDN. Updated as of 10/15…
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Filtering out IPs and Agents (Updated July 10, 2018)Summary The latest list of IPs and Agents to filter from web analyticsContent p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545} We cu…
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Upgrade FAQ (July 2016)Summary Answers frequently asked questions related to Oracle Commerce Cloud upgrades.