Integration and APIs General
Discussion List
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Oracle Service cloud Audit logs Resource for REST APISummary Need Audit logs Resource for Service Cloud REST APIContent Hi , Does any one worked on how to get Audit Logs for each resource like Contacts , Incidents , Accoun…jagadeesh gattupalli 27 views 7 comments 0 points Most recent by Levi Dyckman-Support-Oracle General Technical Discussions -
VB.Net and Soap web servicesSummary .NET API to create user accountsContent Hi, I am looking to automate the account provisioning for users. I've found useful information in the oracle documentatio… -
Unable To Create Attachments Using RightNow Adapter When Using Create IncidentSummary Although attachments are created, they are not completeContent I'm currently using the RightnNow adapter from BPEL to create new Incidents in Oracle Service Clou…
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Hash Functions usageSummary Alternate workaround for Hash functionContent Hi Team, We are in need of using Hash Functions for one of our business requirement that needs to be implemented in…Padma Prabha Varadarajan-135182 32 views 1 comment 1 point Most recent by Cosimog-Oracle General Technical Discussions
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REST API and Audiences (marketing rosters)Summary Does REST API allow audience creation?Content Hi wizards Documentation isn't clear to me - I understand that the REST API permits certain activities for Audience…Steven Robert-158255 17 views 1 comment 0 points Most recent by Cosimog-Oracle General Technical Discussions
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FTP transferSummary We are trying to send files with our oracle serverContent We are trying to write a script that will inevitably send a report to the server we are trying to integ…
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RESTFUL Bulk Delete Incident AttachmentsSummary Is there a method to bulk delete attachments from incidents?Content p.p1 {margin: 0.0px 0.0px 13.0px 0.0px; line-height: 15.0px; font: 12.0px Helvetica; color: #…
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Access Service cloud Managed tables through REST API and ROQLSummary How to access Service cloud Managed tables into REST API and ROQLContent HI , Can any one help me how to access Managed tables from REST API and through ROQL ? S…jagadeesh gattupalli 23 views 1 comment 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions
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SOAP API Field Mapping (Update, Create) to RightNow Incident Fields?Content Hi All, Has anybody worked with the SOAP API to develop SOAP code that updates specific fields within a RightNOW Incident? We are currently doing these updates v…
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Accessing custom fields via SOAPContent I performed a GET for incidents based on the sample code described in the GET documentation, but it does not return the custom fields. http://community.rightnow.…James Whitehouse 18 views 14 comments 0 points Most recent by Raksh Pal General Technical Discussions
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Filter format for date between in Rest APISummary Format for an analyticsReport filter for date betweenContent Hi, I'm trying to use the RESTful API to trigger an analyticsReportResults programmatically. This is…David Ritchie 69 views 2 comments 0 points Most recent by David Ritchie General Technical Discussions
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Looking for the following settings and can't find within configurationSummary Looking for the following settings and can't find within configuration within Oracle Service Cloud (Right Now)Content We are looking for these settings in order …Jason Wagner-114710 35 views 2 comments 0 points Most recent by Jason Wagner-114710 General Technical Discussions
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REST API: Creating a Custom Object With a RelationshipContent Hi, I would like to create a custom object using the REST API that has a relationship with the incident ID field. I am able to create custom objects that don't h…Alanna Larson-116442 18 views 2 comments 0 points Most recent by Alanna Larson-116442 General Technical Discussions
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Chat REST ServiceSummary Issue with establish session - Chat REST APIContent Hi, I'm trying to invoke Chat REST services for a custom integration. But I am getting an error while calling…
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How can I retreive the Primary Contact of a ticket with Connect PHP?Summary How can I retreive the Primary Contact of a ticket with Connect PHP?Content Hi community, I am trying to retreive the contact from the sample ticket on my proces…Hector Arreola 17 views 1 comment 0 points Most recent by Sebastiaan Draaisma-122509 General Technical Discussions
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How to call an external API using CPMContent HI all, I am trying to create an Object event handler in Process Designer that will do the following: * Call an external API (my test API is: http://data.fixer.i…Max-150415 32 views 2 comments 1 point Most recent by Sebastiaan Draaisma-122509 General Technical Discussions
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SOAP API Contacts - convert code from Custom Field to Obj Designer Package fieldsSummary how do we convert our C# code to update Contact package fields instead of Custom FieldsContent We've been updated Contact custom fields successfully for years, h…
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Bulk Export of Incidents via Print Preview using SOAPSummary Bulk Export of Incidents via Print Preview using SOAPContent I recently received a request from a client for the bulk exporting of a large volume of incidents in…Conor Hughes-119830 30 views 3 comments 0 points Most recent by Conor Hughes-119830 General Technical Discussions
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Write data from Custom Object field to Contact custom fieldSummary Does anyone have an example of the above?Content I have a custom object group. Lets call it GroupObject. It has a number of objects within it. Lets call those.CO… -
CPM Error LogSummary Unable to diagnose the reason behind the ErrorContent Hi Team, Below mentioned Error is getting logged in CPM Error logs report. "Uncaught exception 'RightNow\Co…Padma Prabha Varadarajan-135182 50 views 2 comments 0 points Most recent by Allan Schrum General Technical Discussions
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Giving an Account Permissions to Access the REST APISummary What is the setting in the console that allows a user to access the REST API?Content Hi, What is the setting to allow a user to access the REST API? We currently…Carl Bramblett 54 views 8 comments 0 points Most recent by Carl Bramblett General Technical Discussions -
Unable to download File Attachment using CURLContent Hi Everyone, I am stuck in downloading a file attachment from portal using CURL. I am able to get the response but unable to download the attachment. Anyone know… -
How I can change the OIC integration trigger after integration implementation completed?Summary How I can delete the existing trigger and add new trigger?Content Hi, I have created the OIC integration which is triggered by the JMS queue. Integration impleme…deviduttgautam 23 views 2 comments 0 points Most recent by Niraj Hegdekar-Oracle General Technical Discussions
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Zip a fileContent Hi All, I am trying to fetch the data using QueryCSV and write the data to a file .The file we got needs to be zipped. We are trying the above requirement in Fil…Bibek Jena-119457 28 views 2 comments 2 points Most recent by King Jack General Technical Discussions
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Left Join contact with Custom ObjectSummary Left Join contact with Custom ObjectContent I have custom object CO.EmploymentDetails with fields Branch,ContactID etc.. This custom object is related to Contact…chidambaram CT 22 views 1 comment 0 points Most recent by chidambaram CT General Technical Discussions -
REST API Call Limit Per DaySummary Limit to call different REST API for different end pointContent Hi, I am curious to know the limit of REST API call per day to service cloud. How many times we c…Baljeet Singh-171924 113 views 1 comment 1 point Most recent by Robert Surujbhan-Oracle General Technical Discussions -
Custom Process Error/ConfusionContent Hello, I am trying to setup my first Custom Process to create an entry in a Custom Object when an incident is saved. I am currently running into an issue with th…Bryan Scarborough 23 views 4 comments 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions
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Event notifications in Rightnow webservicesContent Hi Folks, My team was trying to discover event notifications when a record updates. We were following this post. We are not sure where to have the SOAP XML hoste…Pramod Vasudeva Murthy-80436 29 views 11 comments 2 points Most recent by Prateek Ekhe-122017 General Technical Discussions -
Assistance with Taleo Business Edition REST API - RESUME AttachmentSummary Taleo Business Edition REST API - RESUME AttachmentContent Hello Oracle User Community - Regarding the Taleo Business Edition REST API documented here: https://w…
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Need to Create New Incident via integration on oracle Service CloudSummary Need to Create New Incident via integration on oracle Service CloudContent Do we have any API / Web service available for creating an incident on oracle Service …Azfar128 17 views 2 comments 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions