Integration and APIs General
Discussion List
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Fetching data from external endpoint fails with CORS error but works in PostManSummary: We are trying to fetch some data from an external API using a BUI extension but the request keeps failing due to a CORS error while the same request works when …Martin Sang-A-Jong-115961 10 views 0 comments 0 points Started by Martin Sang-A-Jong-115961 General Technical Discussions
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Merge primary contact's detail when mailing secondary contactSummary: Merge report always filters on contact id Content (please ensure you mask any confidential information): I have a mailing created to send to primary and seconda…Bishnu P 12 views 3 comments 0 points Most recent by Steve Garvert-Support-Oracle General Technical Discussions
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Construction of the request syntax and base object and table mapping for RESTSummary: We want to use the Oracle Service Cloud (OSC) REST API to query for multiple records and receive a response with the needed fields. In addition to syntax, I nee…William Paddock 19 views 1 comment 0 points Most recent by William Paddock General Technical Discussions
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Construction of the request syntax and base object and table mapping with SOAPSummary: We want to use the Oracle Service Cloud (OSC) SOAP API to query for multiple records and receive a response with the needed fields. In addition to syntax, I nee…William Paddock 17 views 1 comment 0 points Most recent by William Paddock General Technical Discussions
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Getting all Incident Threads in one call via REST?Content Hi all, we are building a separate webpage where we want to show incident details on an external webpage. While we have built this before using SOAP, we are usin…
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Bank Account validation with External APIHow to validate bank account details in fusion HCM? We need a way to integrate with external API to make sure the entered bank details are valid . If the bank details en…
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Making REST calls via VBA for BI Publisher ReportsSummary I am trying to make REST calls via VBA for Reports but I do not know how to pass all of the parameters.Content I have been able to use VBA for updating Project T…
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Problems authenticating through the Element Manager APISummary: I am getting a pair of errors when trying to retrieve an Element Manager Token via SSO. Content (required): I have gone through the process defined here: https:…
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Is it possible to adjust the Sort Order on the Activity tab in the CX Cloud Side Panel in Outlook?Does anyone know if it is possible to adjust the Sort Order for the Activities that appear on the Activity tab in the CX Cloud Side Panel in Outlook? Currently, the resu…
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Downloading the attachments from PO headers via REST apiSummary: Hi, I need to inquire if it is possible to parse the file contents using below REST API resource. We need to download the attachments from PO headers, and I wou…prabhunagu 1 view 1 comment 0 points Most recent by Steve Garvert-Support-Oracle General Technical Discussions
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An app as an alternative to the customer portalSummary: An app as an alternative to the customer portal Content (required): Hi, Does Service Cloud have an app that customers can use instead or in conjunction with the…
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Check interface chat hours using Chat REST APISummary Check interface chat hours using Chat REST APIContent Does anyone know if you can check the out of the box chat interface hours using the Chat REST API? I am not…Blake Hines-119485 53 views 2 comments 2 points Most recent by Jessica Bradley-Oracle General Technical Discussions
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Oracle B2C Service Unable to Create an Automated Agent SessionSummary: I am having issues being authenticated when calling the createAutomatedAgentSession endpoint for the REST API for Chat in B2C Service, and receive an error 403.…
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Import/Export Pipelines for Creating Backup and Doing Restore of Customisations in a Test SiteTest site refresh is a common activity required to be done for when production site is upgraded to a latest version and for making the test site data in sync with produc…
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Training Site Refresh from Production using CI/CD PipelineHaving a dedicated B2C Service instance for agent's training needs is required regularly for some customers. This will be test site which would need to be recreated now …
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Is there any idea how to use Mailbox in CPM/SPM to send Emails Using Mail Message API.Summary I am working with Mail Message API and sending mails with that but i want to Replace "FromAddress" of MailMessage API and want to use the address that i provide …Sagar V. Paswala 107 views 7 comments 0 points Most recent by Sjoerd Spring in 't Veld-145555 General Technical Discussions
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errorCode:OSC-CREST-00011in Service Cloud Rest adapter in OICSummary: Hi guys, Might anyone have a solution or troubleshooting process for this error. The details of the error is as below: Bad Request 400 <![CDATA[POST https://…
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Service Cloud Adapter event listener in OIC not making connection to Service CloudSummary: We are attempting to utilize the Oracle Service Cloud (OSvC) Adapter event listener capability in Oracle Integration Cloud (OIC) to listener for contact creatio…
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Max number of custom object menu valuesCan someone tell me if there is a max number of values in a "menu only" custom object?
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Download File Attachments from Incident ThreadsSummary: Content (required): Hi All, We have a requirement where we have to download all the file attachments from standard objects. We have around 1.5 million File atta…Puneeth Holla S 51 views 2 comments 0 points Most recent by Srinivas Parthasarathy General Technical Discussions
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Can I preview Documents in content Library in BUI?Summary: Hello, We are using /cgi-bin/Interface.cfg/php/admin/ma/doc_preview_xml.php?p_doc_id=7960&p_c_id=1483630&p_media=2&p_stats=1&p_sid=abcdefghijkxw5eEQ9Xza~eN7sMrC…Paramesh Mallichetty 566 42 views 2 comments 0 points Most recent by Paramesh Mallichetty 566 General Technical Discussions
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API for Inactive the Assignment Status in Person ManagementHi, As per requirements I would like to confirm if there's available API that can end dated or Tag as Inactive the Assignment Status in Person Management ?Singh Rupak 42 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle General Technical Discussions
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Application Composer: How to populate a dropdown list via WebserviceSummary: How to populate a DCL/dropdown list via Webservice Content (required): Under the ERP & SCM Cloud we have created a new Custom Object, and we need to populate so…
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How to connect Oracle fusion Datawarehouse with Informatica ETL toolSummary: Experts, We have a requirement to connect the ETL tool Informatica with Oracle Fusion's autonomous data warehouse, so what to check is whether Oracle Fusion is …Shailesh Pandey-Oracle 41 views 0 comments 0 points Started by Shailesh Pandey-Oracle Fusion Service
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Recommended Third Party Social Media SolutionsSummary: Recommended Third Party Social Media Solutions Content (required): Hi All, Apart from Sprinklr, what are the other commonly used/recommended social media soluti…Sylvia S. 12 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle General Technical Discussions
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Bulk Delete Using RESTContent Hi, Did any try bulk delete using REST for Custom Objects. My query does not work https://your_site_interface/services/rest/connect/Umadevi Guduru 100 views 8 comments 0 points Most recent by Debarshi Das General Technical Discussions
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Is it possible to automate the creation of accounts and departments in to Oracle Fusion?Summary: We have to add the new accounts and departments in to Oracle fusion on a monthly basis which we are doing manually as of now. Going forward, we are looking ways…
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Is it possible to automate a Node.js program process with oracle fusion (Saas)Summary: we have written a Node.js program to enable us update the Latest Allowable Finished Date (LAFD) and some other Flex field data coming from a written BIP report …
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How-To Screen-Pop in BUI using a Locally Hosted ServiceScreen-pop Enabling a screen-pop solution in Agent Browser UI is one of the important factors when customers migrate from Dot Net console to Browser UI console. While on…
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Chaining error in ROQL for column value as null: "Attempted to set NULL as chained source ID"We are using "chaining" supported by ROQL in /queryResults REST API. The result from the first query (the max Incident ID for the Contact) is dynamically passed to the s…Sree Mogulla 55 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle General Technical Discussions