Integration and APIs General
Discussion List
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Recommended Third Party Social Media SolutionsSummary: Recommended Third Party Social Media Solutions Content (required): Hi All, Apart from Sprinklr, what are the other commonly used/recommended social media soluti…Sylvia S. 1 view 1 comment 0 points Most recent by Steve Garvert-Support-Oracle General Technical Discussions -
Bulk Delete Using RESTContent Hi, Did any try bulk delete using REST for Custom Objects. My query does not work https://your_site_interface/services/rest/connect/Umadevi Guduru 49 views 8 comments 0 points Most recent by Debarshi Das General Technical Discussions
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Is it possible to automate the creation of accounts and departments in to Oracle Fusion?Summary: We have to add the new accounts and departments in to Oracle fusion on a monthly basis which we are doing manually as of now. Going forward, we are looking ways…
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Is it possible to automate a Node.js program process with oracle fusion (Saas)Summary: we have written a Node.js program to enable us update the Latest Allowable Finished Date (LAFD) and some other Flex field data coming from a written BIP report …
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How-To Screen-Pop in BUI using a Locally Hosted ServiceScreen-pop Enabling a screen-pop solution in Agent Browser UI is one of the important factors when customers migrate from Dot Net console to Browser UI console. While on…
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Chaining error in ROQL for column value as null: "Attempted to set NULL as chained source ID"We are using "chaining" supported by ROQL in /queryResults REST API. The result from the first query (the max Incident ID for the Contact) is dynamically passed to the s…Sree Mogulla 31 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle General Technical Discussions
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Is there a way to bypass statistics being writtenSummary: We've created a custom LinkList widgets that creates links for a number of usefull links, stored in the content and maintained by our editors. We extended the c…Marco Klomp-223061 31 views 2 comments 0 points Most recent by Marco Klomp-223061 General Technical Discussions -
Unable to pass rest request body for establishsessionsSummary: When passsing body as this Getting error response as Document i refer from https://docs.oracle.com/en/cloud/saas/b2c-service/20c/cxscc/c_chat_establish_sessions…
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Associate a custom object record with Contact Object RecordSummary: Associate a custom object record with Contact Object Record Content (required): Hi Guys, I am working on integrating Service Cloud with an external system. The …
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Connecting Oracle Service Cloud to Microsoft Power BISummary Need to connect Oracle Service Cloud to Microsoft Power BI for creating dashboard.Content Hello: Has anyone tried to connect Oracle Service Cloud to Microsoft Po…Farhad Pagdiwala-120269 35 views 1 comment 1 point Most recent by KKalyan-Oracle General Technical Discussions
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Get the threads for the latest incident of a contact (single query)Summary: Get the threads for the latest incident of a contact (single query) Content (required): We have a requirement for our vendor to retrieve all the threads for the…Sree Mogulla 191 views 8 comments 0 points Most recent by Sree Mogulla General Technical Discussions
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Checking Category Parent NameContent Hello, I have the following querry : SELECT I.Category.Parent from Incident I LIMIT 25 the parent extension exists after Category when we navigate in the object …Manal Abou+Nader 14 views 3 comments 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions
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Possible ways to update Chat agent statusesSummary: Please provide me the script or API to update the chat agent statuses. I already checked the inbuild Chat API but it creates a new session with chat server and …
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Querying archived incidents/threads using APIsSummary: We were told that incidents/threads older than 15 months are continuously archived, and no records are purged. I've a couple of questions related to this. Thank…
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How to access incoming request object in Custom script in the absence of file_get_contentsSummary: Need suggestions on how to read incoming POST request data from within a custom script. Content (required): We have a custom script that is being called as a RE…Ravi Krishna Wunudurty 21 views 1 comment 0 points Most recent by John Hardin-Oracle General Technical Discussions
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Is it possible to upload file attachments with Chat REST API?Summary Trying to meet the requirement of enable uploading file attachments on custom chat application by using Chat REST APIContent I'm working on development of an app…Agustin Pinto 50 views 4 comments 4 points Most recent by Lakshay Bhalla General Technical Discussions -
Does chat REST API support more than just text interactions? (i.e. buttons, cards etc.)In Chat REST API, Does it support more than just text interactions? (i.e. buttons, cards etc.) For example, Oracle Digital Assistant can present these via the Chat inlay…NagarajanSrinivasan 2 views 1 comment 0 points Most recent by Megan Akins-Support-Oracle General Technical Discussions
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Oracle digital assistant: CORS error on request done by externally hosted webview.Summary: I have developed an externally hosted webview following the documentation here Webviews (oracle.com), it consists of a nodejs, express intermediary service that…Kevin Barrantes 11 views 0 comments 0 points Started by Kevin Barrantes Digital Assistant and Mobile
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how can we create custom widget and display custom standard properties in storefront?Summary: I want to create a custom widget in which i want to display custom standard properties of a product in storefront using custom widgets how can we do that Conten…rohitkashyap24 21 views 1 comment 0 points Most recent by Premkumar Sabarinathan-Oracle General Technical Discussions
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Compare Data Models?Summary: Did anyone ever figure out an easy way to compare two data models (Object Designer) of two environment? Content (required): We have developed (a lot!) in one of…Nika Gerson Lohman 11 views 3 comments 0 points Most recent by ShilohMadsen General Technical Discussions -
SSO Set Up in Both BUI and Agent Desktop Console - IDP MS AzureSummary SSO Set up in Web browser & Agent Desktop Console using MS Azure IDPContent Hi, We have business requirement to enable SSO for both applications (BUI and Agent D…Baljeet Singh-231094 92 views 13 comments 0 points Most recent by kazutaka.totani General Technical Discussions -
Jira Integration with Oracle service cloud BUIScope This article aims at walking through a Jira extension for Browser User Interface (BUI) that can be used to create and fetch the JIRA issues. Overview Customers who…Swathi Cherukuri-276698 164 views 0 comments 10 points Started by Swathi Cherukuri-276698 General Technical Discussions
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Max file Attachment Size to post an incident - REST APIContent Hi all, Does anyone know what is the max a file attachment size to create an incident via REST API? Is it the same as the one listed in this article? https://cx.…
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OICS - ERP Cloud Connection FailureHi All, I have created a ERP Cloud Adapter connection and configured the connection details,wsdl but facing an issue when I test the connection. WSDL:/fscmService/Servic…Surya Anbazhagan 11 views 2 comments 0 points Most recent by Anitha N-Oracle Integrations and Extensions
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How to create a new menu field in custom object via PHP(Custom process)Summary: Hi Team, I have configured two custom objects with the following fields. Custom object 1 - x_abc: Community,building,floor (all are text fields) Custom object 2…Muthulakshmi 11 views 2 comments 0 points Most recent by John Hardin-Oracle General Technical Discussions
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Search API for OKCSSummary: Including mispelled words in search question REST API for Knowledge Advanced Content (required): OKA and Customer Portal caters for mispelled words search by de…Maria Erpelo 21 views 1 comment 0 points Most recent by Srinath Srinivasan-Oracle General Technical Discussions
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ERP connection failure -Oracle Integration Cloud Service(OICS)Summary: Hi, I have created a connection using ERP cloud adapter to configure the /fscmService/ServiceCatalogService?WSDL and the connection is failed due to the below e…Surya Anbazhagan 41 views 0 comments 0 points Started by Surya Anbazhagan Integrations and Extensions
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Retrieving the LookupName in Integration Cloud mappingSummary: Hi guys, We are trying to retieve the lookupname from some Service CLoud fields such as Source and status. We have created varchar fields on the target to be ab…Sylvia S. 1 view 1 comment 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions
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Report variable through REST API analyticsReportResultsSummary Is the report variable accessible through REST API analyticsReportResultsContent Hi, Is it the variable defined in the report accessible using rest API analytics…Makarand Malandkar 54 views 3 comments 1 point Most recent by John Gabriel-191237 General Technical Discussions -
errorCode:OSC-CREST-00011in Service Cloud Rest adapter in OICSummary: Hi guys, Might anyone have a solution or troubleshooting process for this error. The details of the error is as below: Bad Request 400 <![CDATA[POST https://…