Integration and APIs General
Discussion List
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How to mimic "Email Incident Information" via CPHP ?Summary How to mimic "Email Incident Information" via CPHP ?Content We have Contacts which needs to be notified (similar to "Email Incident Information"). These Contacts…Raghavendra. K 14 views 2 comments 0 points Most recent by Raghavendra. K General Technical Discussions -
If there is any documents for Integration OSC with avayaSummary we asking for documented guide for the integration with avaya -
How to find the IP Address of OSvC Server from where API to external system is triggered?Summary Need ways to identify IP Address of OSvC Server from where API to external system is triggered.Content Hi As part of a project, I'm implementing an API call to a…
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CPM check staff signed inContent Hi all, Just wondering is it possible to check for account signed (staff) in using CPM? I can't see it in the account object docs. https://documentation.custhelp… -
Custom Script - Long Time ExecutionContent Hello, I have a custom script which fetch contact data from CSV file and generates contact records with customization. Rows in CSV file: 99500 Script includes: s…
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Delete Incident Thread of Private NoteSummary Remove private note from incident threadContent Hi, We have requirement to remove incident thread / text which is of thread entry type = 1 (as Private Note). Wou…Baljeet Singh-231094 18 views 2 comments 0 points Most recent by Baljeet Singh-231094 General Technical Discussions -
Creating a new salesProduct folder via REST API?Content I can't seem to find a way to create a new salesProduct folder via the REST API. Unless I'm overlooking something glaringly obvious, is this simply not possible?…
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need example Connect javscript to perform CRUD operations on Custom ObjectSummary need example Connect javscript to perform CRUD operations on Custom ObjectContent Hi All, If anybody have the sample Connect Javascript that shows few alerts whe…jagadeesh gattupalli 26 views 2 comments 0 points Most recent by Rasheed Ahamed General Technical Discussions
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Inlays chat and CCLSummary CCL errorContent Hi Community, I've configured the CCL + Embedded chat in an external site, but for some reasons, when I set message-enabled=true, I get an error… -
REST API - Sending email response to incidentContent Hi, I'm exploring the Rest API for some incident management. I can do a lot of the basic adding/updating/deleting of different objects, but I'm stuck with a coup…Brett -116144 38 views 2 comments 0 points Most recent by Raghavendra. K General Technical Discussions
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Cannot save/update: Account(ID=0)Summary ConnectPHP Error while saving staff accountContent Hi, I have custom script which will get staff account list from CSV file and save into database. However scrip…Baljeet Singh-231094 20 views 1 comment 0 points Most recent by Tushar G General Technical Discussions
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Not able to acquire lock for call to 'account_move'. without lockSummary Failed to Update Staff Account via ConnectPHPContent Hi I am trying to upload bulk staff account using custom script ConnectPHP via CSV file. I included 5 column…Baljeet Singh-231094 14 views 0 comments 0 points Started by Baljeet Singh-231094 General Technical Discussions
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Adding attachment to contentSummary How can I add attachments to content using rest apiContent I'm trying to develop an application that creates contents on my KA. First, I was only creating and pu…
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create plsql program unit to update the DFF for Receivables invoiceContent i have SOAP webservice used to update the DFF for Receivables invoice
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add date parameter when integration with reportContent i created a report and i can call a report but when i add a date parameter to report and try to call this parameter no data retrieve i use a plsql program unit a…
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IDCS token call failed in PHPSummary IDCS token call failed in PHPContent Hi, We can retrieve IDCS access with cURL. We are getting the following error when we do the same in PHP. Any idea how to fi…Adam Liu 26 views 3 comments 0 points Most recent by Leonardo Vasconcelos General Technical Discussions -
Alert for when page changesSummary We need to trigger some alert when we update a pageContent We have an announcements page that is not an answer. We are wanting to show a red dot in the header to…
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Inlays Chat in external pageSummary Config fileContent Hi community, Just wondering if anyone has tried to use the config.json file for chat in an external website? I am not able to load the resour…
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Filtering mid level of nested childfindcriteria for FindCustomerAccount SOAP callSummary filtering first level of multilevel nested childfriendcriteria in soap call - criteria is in 1st and 3rd level, but second level is returning extra undesired res…
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Reporting capability to understand REST API failures at server endContent Hi All, We have a requirement from a customer where there is an external system which would like to interact with B2C service instance using Connect REST API. Th…Sri Latha Chowduru Kallutla 14 views 0 comments 0 points Started by Sri Latha Chowduru Kallutla General Technical Discussions
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Embedded ChatSummary We are needing to use a custom JSON file for an off site chatContent We have an embedded chat with a custom JSON that works on our own site. But off site, we can…
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API sub option for special response fieldSummary API sub option for special response fieldContent There is a google bot that is currently accessing our oracle Knowledge base via API. We updated to version 20c r… -
Selected column is not an object: IDSummary Exception Occur while ROQL query in ConnectPHPContent Hi, I am using ROQL to get list of incident using ConnectPHP. I got an exception error Exception Occur - Me…Baljeet Singh-231094 14 views 4 comments 0 points Most recent by Baljeet Singh-231094 General Technical Discussions
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Virtual Tables data changingSummary Refreshing the data in a virtual table does not bleed through to the report until workspace saveContent I'm hoping that I'm missing something in the calls here, … -
REST API Upload AttachmentContent Hi, I am trying to upload an attachment on an existing incident using the sample code given on REST API http://docs.oracle.com/cloud/latest/servicecs_gs/CXSVC/c_…Sanjay Mehta 84 views 7 comments 0 points Most recent by Thuhin Shujaat General Technical Discussions
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Knowledge Advanced - query to restrict content by categorySummary How to construct query in Knowledge Advanced REST API to restrict content by categoryContent Hi there, Am using the Knowledge Advance REST API with Postman. I wa… -
Does Cron Script/Job in OSvC support scheduling and FTP?Content Hi Can you please provide links to documentation related to Cron script/job supported in Oracle Service Cloud (OSvC)? We have a requirement to transfer the file …
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Oracle File Download API - Response to confirm complete downloadContent Hi https://docs.oracle.com/en/cloud/saas/b2c-service/21a/cxsvc/c_osvc_managing_file_attachments.html We are using REST API to download incident attachments. We w…
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Exception "Could not load file or assembly"Content Hi all, There is a third party external application that will be consuming an Oracle REST API POST endpoint that we have provided for an incident. We are in the …
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Documentation for Openmethods HarmonySummary We are looking to implement CTI integration with Avaya using Openmethods HarmonyContent We are looking to implement CTI integration with Avaya using Openmethods …user-chirag.kapil_1903117 24 views 1 comment 0 points Most recent by Benedek General Technical Discussions