UI Extensibility
Discussion List
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while loading the incident ,Incident Id is not triggered in Add inContent I am fetching incident ID throw this code, but i am getting incient as Null IIncident incident = _recordContext.GetWorkspaceRecord(RightNow.AddIns.Common.Workspa…Vigneshwar V 16 views 2 comments 1 point Most recent by Erica (Leep) Anderson General Technical Discussions -
Cti MediaBar is not reflecting in WorkspaceContent I have deployed the CTI Zip files and permissions also assigned but Mediabar is not visible in the workspace. Version Service CloudVigneshwar V 11 views 14 comments 0 points Most recent by Suresh Thirukoti-Oracle General Technical Discussions
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Connect for PHP 1.4 Requires ApplicationContextContent I've been using OSC's various Connect APIs for a long time, but there are a couple of new wrinkles in version 1.4. Here's one of them: when calling RNObject::fet…Mike Waldron 34 views 3 comments 3 points Most recent by Suresh Thirukoti-Oracle General Technical Discussions -
Unable to "Open" the attachmentContent Hi friends, We have a custom object which has file attachments associated with it. In the workspace we have kept the file attachment relationship object where we… -
BUI Analytics ExtensionsContent Hi folks, Im trying to put together an addin does the following. When the Opportunity workspace is loaded, one of the sub-tabs will contain a report based on a c…Mark Bradley 43 views 5 comments 0 points Most recent by Geetha Amrutha General Technical Discussions
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Update Custom Object via console add-inContent Hello, running this code I get the error "There was an error generating the XML document"... What can be the problem? Many thanks to all GenericObject customObje…ilamukky 6 views 3 comments 0 points Most recent by Vijayalakshmi Arunachalam General Technical Discussions -
How to create a new record same as old one on button click using AddinsContent I need to create a new asset record on button click from the original one. All the details have to copy to the new one including ID but revision number has to in…
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WorkSpace freezes when i use Editorcommand save in recordcontext saving event using AddinsContent I have a requirement where on save click I need to throw a mandatory message if one of the values are not updated. There is association with my workspace. so the…
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How to get current field value using IFieldDetails.getField().getLabel()?Content Hi community! I implemented the code in Code Block section to update a global attribute (jobprofile_id) and to call showHideJobProfile() function every time a ne…Danilo Lage-123814 25 views 0 comments 0 points Started by Danilo Lage-123814 General Technical Discussions -
Setting workspace "dirty" flagContent Is there a way to trigger the "Do you wish to save your chagnes?" popup when a user attempts to close a workspace? use case: Workspace addin that edits a custom …David Massey-114980 6 views 3 comments 0 points Most recent by simranjazz General Technical Discussions
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OSvC and TOA acceleratorContent Hi, I am just trying to set up the TOA integration accelerator. I know this add-ins is couple of years old (2015) and there are API changes in the recent version…Premkumar Sabarinathan-Oracle 9 views 1 comment 0 points Most recent by Luis Frontado General Technical Discussions -
Update organization on active incident...Content Hello, I am trying to unset/Clear the current ORg on the incident record... I am looking to do this as we are attempting to create a 1-Many relationship that is …Mark Thomas-118921 8 views 1 comment 0 points Most recent by simranjazz General Technical Discussions
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Create Task and Associate it with Incident IDContent Hello all, I am trying to create a task using the SOAP Services, The problem is that I don't know how to associate it with an incident ID. I cannot find any fiel…Nikos Marmaridis 12 views 1 comment 0 points Most recent by Suresh Thirukoti-Oracle General Technical Discussions
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Add-In : Opening child record in same workgroup as parentContent Hello, I have created on add-in to create a task under incident (just to clarify we are not using ootb task control as it is because of some customization requir…Shreyas Pandhari-124784 27 views 2 comments 1 point Most recent by Khosla Ridhima-Oracle General Technical Discussions -
GetWorkspaceRecord for AssetContent How can I get the current workspace record context id for asset using Add in. Please any help me to resolve this issue.Venkatesan Nagarajan 11 views 4 comments 0 points Most recent by Suresh Thirukoti-Oracle General Technical Discussions
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Retrieve Asset ID from workspace addin THAT can be placed in Asset workspaceContent I am trying to write an addin to retrieve contents of Asset. Apparently, it is not possible to access Asset type object ..So, how can I get ASSET ID AT LEAST? by…Guru Jay-83524 10 views 5 comments 0 points Most recent by Rafael Vieira-118289 General Technical Discussions
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Cannot Set Channel ID to a thread using addinContent Hi, I'm trying to add thread to an incident. I've specified the Channel using ChanID attribute. But the channel ID is set to Email by default. Here is the code: …Vijay K 37 views 1 comment 0 points Most recent by Pramod Vasudeva Murthy-80436 General Technical Discussions
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"The User Defined Alias must derive from the first FROM object"?Content I have a custom object package named Documents that contains objects named Images and Paragraphs, among others. There's an Images.URL field. The Paragraphs objec…Mike Waldron 24 views 3 comments 0 points Most recent by Hanna Abi Akl General Technical Discussions
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Fetch Thread using Javascript APIContent Hello Kudos, I am trying to fetch Thread using Javascript. The Javascript API document doesn't have much information to fetch Thread content. I was able to fetch…Narendra Muttineni 37 views 1 comment 2 points Most recent by Scott Harwell General Technical Discussions -
Any ideas about how to hide/show IGlobalHeaderMenuItems after added and rendered?Content Hello, During the development of a custom menu in Browser UI, I couldn't find a proper way to add menu items into such custom menu and, afterwards, hide/show the…Donizete Gois Dos Santos 13 views 0 comments 0 points Started by Donizete Gois Dos Santos General Technical Discussions
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Object Event Handler ErrorContent Hello all, I am sorry for the spam but I am trying to update an object event handler to do a very small modification on the code but when I try to test the scrip…CHRISTINA TSIGKAKOU-Oracle 5 views 4 comments 0 points Most recent by Narendra Muttineni General Technical Discussions
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REST API 401 UnauthorizedContent HI all, I am creating a REST api to get an incident but i am receiving an 401 Unauthorized error even though i am following the instructions given by https://doc…Bhuvanesh Narayanasamy 14 views 4 comments 0 points Most recent by Jose Lorenzo General Technical Discussions
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Maximum Length of a Server Configuration PropertyContent Can anyone tell me what the maximum length of a .NET add-in Server Configuration Property is? We want to make a long text string utilized by the add-in configura…Mike Morris-121611 6 views 2 comments 0 points Most recent by Mike Morris-121611 General Technical Discussions
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Screenpop CTI with plus symbol in URLContent Hi there. I have screenpop configured on my site and it's is working as it should. When a call comes in, I have a custom report that is called. I'm using the fil…Mary Gilbert-114916 23 views 6 comments 0 points Most recent by Scott Harwell General Technical Discussions -
Create Custom Object in Add-InContent Hi, I am doing a workspace extension BUI, in the save listener event I want to create a new custom object record. Before do I need to recover data from an incide…Franco Echevarria 14 views 1 comment 0 points Most recent by Scott Harwell General Technical Discussions
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+ being replaced with a space when passed in to browser controlContent I am currently trying to pass the contact phone number into a browser control but if the number is in international format (example: +61xxxxxxxxx) then the + get…Grace Beven 6 views 6 comments 0 points Most recent by Pramod Vasudeva Murthy-80436 General Technical Discussions
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Events on CurrentWorkspace not firing.Content From my AddIn I have subscribed to various events. The events are. * RightNowGlobalContext.AutomationContext.CurrentWorkspace.DataLoaded * RightNowGlobalContext.…Pratik Dabhi 14 views 7 comments 0 points Most recent by Pramod Vasudeva Murthy-80436 General Technical Discussions
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Dynamic Workspace Ribbon Button Factory TextContent Hi All, Sorry if this question has already been answered, I feel this should be easy, but I am having difficulty changing the workspace ribbon button factory tex…
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Refresh Report In latest FrameworkContent I'm trying to refresh an open report in the console with a new filter list generated from a custom add-in. Setting the refreshIfOpen boolean true seems to only r…
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Change Custom Fields on the logged in user's account.Content Hi, I have custom fields for the Account object. From the current logged in user in OSC Desktop, I need to change the custom fields from an Addin. Can I use the …