UI Extensibility
Discussion List
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BUI toast notifications not working - what am I missing?Content Hello, I am trying to run the example code provided in the BUI Extensibility Framework Documentation for a simple toast notification and it does not appear to be…Kevin Browne-114907 47 views 9 comments 0 points Most recent by Martin Sang-A-Jong-115961 General Technical Discussions -
Optimize your Agent Browser User Interface Add-Ins/ExtensionsContent This is Part 6 of the Soup up Workspace load! Series. For the Introduction go here. Overview Using standard product features where possible is preferred to writi…Naveen Thulasidharan-Oracle 228 views 2 comments 10 points Most recent by Srinivas Parthasarathy General Technical Discussions -
How would you design a New Organization workflow that automatically creates a parent organization?Summary: Users struggle to follow the data design process which includes first creating a parent organization (if it doesn't exist) and then the child organization and t…ptolbert 35 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle General Technical Discussions
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Need a solution to copy Asset field into Asset NameContent Without commenting on my opion on the NEW ASSET functionality I have a need to not use ASSET NAME. Defaulting the field to a value like MY ASSET does not work be… -
Copy Text To Clipboard using BUI Analytics ExtensionSummary: Hi Community, I am working on a requirement, wherein the expectation is that a report command button should get the information from the selected row and copy i…Manjit Singh Arora-Oracle 24 views 3 comments 0 points Most recent by John Hardin-Oracle General Technical Discussions
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BUI Analytics Extensions and LinksSummary I have a column with a refno - how do I display it as a link?Content Continuing to work on my first ever BUI analytics extension. A report I've written that pull…mikewaldron 91 views 11 comments 0 points Most recent by Vaishali Rajput General Technical Discussions -
how can we create custom widget and display custom standard properties in storefront?Summary: I want to create a custom widget in which i want to display custom standard properties of a product in storefront using custom widgets how can we do that Conten…rohitkashyap24 15 views 1 comment 0 points Most recent by Premkumar Sabarinathan-Oracle General Technical Discussions
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BUI - Fetch thread headersSummary Fetch Customer name, Account name + date of incident threadsContent Hi, I am new to BUI extensions. I apologize in advance if this question was already addressed…Eitan Morad 14 views 3 comments 2 points Most recent by Kaviarasu K-73815 General Technical Discussions
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"An Error has occurred in the script of this page" - Web Browser Desktop AddinSummary: Hi Community, I am currently working on creating a Web Browser Desktop Addin in .NET, but while I am executing it in the workspace, I am getting the following e…Manjit Singh Arora-Oracle 24 views 2 comments 0 points Most recent by Manjit Singh Arora-Oracle General Technical Discussions
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Incident Access based on Logged In Account informationScope This article aims at walking through an Extension which decides the access permission of the Incident based on the Logged In account information. Overview In some …Swathi Cherukuri-276698 43 views 1 comment 7 points Most recent by Kurt Helfrich General Technical Discussions
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Notifications for Custom ObjectsHi, I would like to know if there is any way we can send toast notifications to users when there is an update in a custom object. Currently the toast notifications are e…Padma Varadarajan 14 views 5 comments 0 points Most recent by ShilohMadsen General Technical Discussions
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Oracle Service cloud BUI accessibility question for Screen reader.Summary: I wonder whether we can change the field name from a screen reader. That is because when my Agent uses a screen reader, he try to select the field he needs from…Vincent Lin 3 views 1 comment 0 points Most recent by Premkumar Sabarinathan-Oracle General Technical Discussions -
Supporting Standard Text Custom Object Variables in Incident Threads using ExtensibilityScope Using standard text in incident responses saves time, eliminates errors, and helps staff members respond to customers with consistent information. After your admin…Sangeetha Nair-Oracle 53 views 0 comments 8 points Started by Sangeetha Nair-Oracle General Technical Discussions
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INotificationContext not showing messageSummary: Content (required): Hello, I'm triying to use the INotificationContext for the BUI usage, but the message is not showing Please see below error and code Code Sn…Jose Laguna 5 views 1 comment 0 points Most recent by Sono Chacko-Oracle General Technical Discussions
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Organization Notes in contact workspaceHi, here again the CoE CrossCX Innovation Team! Today we want to share with you a BUI Extension that shows the organization notes in a contact workspace. In Net console …JAJ-Oracle 23 views 1 comment 4 points Most recent by Srinath Srinivasan-Oracle General Technical Discussions -
Open Custom Object workspace from BUI extensionSummary: Open Custom Object workspace from BUI extension Content (required): I created a custom BUI extension to open custom HTML with links to custom and standard objec…Hesham Sleem 13 views 5 comments 0 points Most recent by Sono Chacko-Oracle General Technical Discussions
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Add button on WS to collapse/expand all threadsSummary: Add button on WS to collapse/expand all threads Content (required): Hi, We would like to add a button on the WS to allow users to expand or collapse all threads…
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Using the vanilla theme in a BUI extensionHi, For one of our customers I want to create a couple of add-ins that will use input fields. I would like to use the vanilla and the oj-redwood css files in the bui ext… -
Retrieve loged username from BUIContent (required): Hello, Is there a way to retrieve the username or user id from BUI after the user is logged in We want to implement an extension but only for certain…
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BUI addin made with react scrolls to the top every re-renderSummary: BUI addin made with react scrolls to the top every re-render Content (required): I made an browser addin using react js library. Using react's dev server or eve…
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Does the BUI Extensibility Framework support ES6 classes?Summary: Are ES6 classes supported by BUI Extensibility Framework? Content (required): Hello, Since 2017 our customer uses a CTI integration, that is a version based on …Agustin Pinto-131114 7 views 2 comments 0 points Most recent by Agustin Pinto-131114 General Technical Discussions
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BUI Extension - Hello Word for Menu Header & ModalContent With this post, we are covering all existing User Interface capabilities for Extensibility Framework. In this post, you will find how to create a Global Header M…Edson Junior, Oracle 206 views 2 comments 6 points Most recent by Elena Cavia Palacios General Technical Discussions -
Value getting changed in VBCS row only when using keyboard TAB button and going to the next rowHi All, I am building a table in VBCS. In the table 1 column is editable say col1. When we change the value in column1 the value in the column next to it i.e. column2 sh…
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Console to Workspace type BUI extensionHello, I'm having a BUI that's working correctly when is used as a Console extension Unfortunatelly running the first time on BUI, does not load and needs to refresh the…
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Close modal functionality in BUI ModalViewI have called a custom script in my modal view in BUI and i want to add a custom close functionality on a cancel button. Can anyone help me to achieve the same .
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extension workspaceHi i want to get my organisation id after the organisation is saved in bui extension as when my extension is registered it doesn't have id so how can i get id after i sa…Ruman Nisar 3 views 2 comments 0 points Most recent by Sono Chacko-Oracle General Technical Discussions
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Update a Search / Report Field in workspace BUI extensionHello, could you help me whit this question I'm trying to create a BUI extension, which updates some fields in the workspace Currently I'm able to update, plain text, da…
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How to change label of workspace tab name of custom objectI need to change the text of workspace tab name of custom object. This label automatic setting the lookup name of custom object with workspace, but I need to change the …Tetsuaki Yasuda 15 views 4 comments 0 points Most recent by Tetsuaki Yasuda General Technical Discussions
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BUI demo available now - click for details!Register today to a Cloud Adoption LIVE Webinar delivered by EMEA Customer Success Team to find out a series of recommendations on how to extract the most from your Orac…Andra Volocariu-Oracle 3 views 2 comments 0 points Most recent by Andra Volocariu-Oracle General Technical Discussions -
Not possible to embed Sales Cloud within Service Cloud?Content Is it not possible to customize Service Cloud to add a sub tab somewhere and refer sales Cloud within that using Browser Control feature? Saw an Oracle Support n…Anand Bharadwaj 11 views 1 comment 0 points Most recent by Srinath Srinivasan-Oracle General Technical Discussions