UI Extensibility
Discussion List
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Duplicate CasePop prevention (DISREGARD)Summary: We are building an extension that performs a CasePop during an event, since the Case may not be saved yet how can I check to see if there is another workspace t… -
How to use Oracle JET with BUI Extensibility FrameworkIntroduction Oracle JET provides front-end developers & engineers a collection of reusable components to build user interfaces. Oracle JET can be called from a BUI exten…Edson Junior, Oracle 32 views 1 comment 4 points Most recent by Lakshay Bhalla General Technical Discussions -
Generalized External Data Report ExtensionSummary This article aims at walking through a generalized report extension for Browser User Interface (BUI) that can be used to create reports based on any external dat… -
Inserting a loading custom on the Ajax requestSummary: I'm using a Ajax requisition on the my Agent Browser Web to my workspace contacts, and It is working fine . Content (required): But, when I try to insert a load…Leonardo Santos 1 view 3 comments 0 points Most recent by Leonardo Santos General Technical Discussions -
The Right Tool for the Job – ECHO Improves Customer Service with Oracle Digital Assistant IntegratedContent Conversational AI helps ECHO achieve 400% ROI ECHO Incorporated is a worldwide leader in the manufacturing of professional-grade, high-performance outdoor power …Juergen Kress-Oracle 3 views 1 comment 0 points Most recent by Juergen Kress-Oracle General Technical Discussions -
What is the roadmap/vision for Application Composer vs Visual Builder?We are currently looking at implementing CX and started training on Application Composer. Is there a product vision whether Application Composer will remain or will it b… -
Promise Reject not workingSummary: Before save the workspace i am having one validation based on that i need to stop the workspace save action and i am using Promise for that . That reject is not…Mohankumar Ponnusamy 1 view 4 comments 0 points Most recent by Sono Chacko-Oracle General Technical Discussions -
Quick Start Guide for Typescript for Extensibility FrameworkSummary A request for resources and guides for developing add-ins using Typescript and the Extensibility FrameworkContent Hi everybody, I've been researching for resourc…Joaquin Ollo 9 views 1 comment 2 points Most recent by Naveen Thulasidharan-Oracle General Technical Discussions
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ECHO achieves 70% call deflection with a Chatbot for Customer Service – Fishbowl Oracle Webcast SeptSummary Conversational UI Chatbot for Service Cloud Fishbowl Oracle Webcast September 15th 2021Content Conversational AI helps ECHO achieve 400% ROI ECHO Incorporated is…Juergen Kress-Oracle 6 views 0 comments 1 point Started by Juergen Kress-Oracle General Technical Discussions
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Add-In Upload ErrorSummary "Could not process the ZIP file. The only DLL in the zip file that can contain add-ins is..."Content This apparent defect just cancelled a production deployment …mikewaldron 39 views 4 comments 3 points Most recent by Eric Gottesman General Technical Discussions -
Generic Report Command ExtensionContent This extension is used to implement a custom action on BUI report. The extension comes with a config file which can be used to configure fields and other propert…
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GetWorkSpaceRecord Custom Object FieldContent I currently have an Add-In that will grab information from the Workspace such as Contact Information, and the Incident Reference Number. What I am currently tryi… -
"Mailmerge" add-in by "Cx Builders"Content If anyone is using this add-in (for producing whitemail letters) for the .Net console, could you please comment below/contact me?
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how to update custom object field in BUIContent Hi All, we have 2 custom objects (Milestone, Receipt) with parent child relation. Parent Object: CO$MileStone Child Object: CO$Receipt we have to create receipt …Prasad-130705 40 views 2 comments 1 point Most recent by Naveen Thulasidharan-Oracle General Technical Discussions
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HTML component on BUIContent We have a requirement to show a dropdown field on BUI for which values will be dynamically be populated via javascript. We are able to fetch dynamic values and s…Heena Karir 21 views 4 comments 0 points Most recent by Sono Chacko-Oracle General Technical Discussions
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AutoComplete Rule - Salary end date validation based on Assignment TerminationContent Hi All, We need to create an autocomplete rule validate if salary end date is not null when termination date is null or salary end date is less than termination …Punam Roy Karmokar-272206 10 views 0 comments 0 points Started by Punam Roy Karmokar-272206 General Technical Discussions -
Check EventName before calling addNamedEventListenerContent Hi All, We have a requirement to check the values in multiple string fields on a CO and convert them to decimal equivalents. We have written multiple workspace r…Heena Karir 11 views 2 comments 0 points Most recent by Jaya Krishna Sumanth Chavali General Technical Discussions
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How to perform custom validation while receiving items in inventoryContent Hello, We have a requirement wherein we want to perform some custom validation before the user can receipt the items through "Receive Expected Shipments" screen …_IshanAgarwal 11 views 2 comments 0 points Most recent by Sono Chacko-Oracle General Technical Discussions
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Setting Icon of an IContentPane?Content Looks like IContentPane does not support setting an icon. I tried setIcon and addIcon, neither works: IContentPaneContext.createContentPane().then(function(ICont…Nika Gerson Lohman 10 views 1 comment 0 points Most recent by Sono Chacko-Oracle General Technical Discussions -
Custom field not appear in subtab properties in page composerSummary Please refer to the attachment for explanationContent Please refer to the attachment for explanation Version 21A
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Custom Decimal ComponentSummary This article aims at creating custom decimal component that captures decimal value and stores it to a custom integer field.Content Use Case An integer field in t…
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Unable to launch Extension Development AssistantContent Hi all, Just getting into BUI development after years of .Net work - so please let me know if I'm missing something obvious. I have searched through this forum a…Eric Gottesman 22 views 4 comments 1 point Most recent by Naveen Thulasidharan-Oracle General Technical Discussions
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BUI Toast NotificationsContent Hi, Recently, we have changed a site rule in BUI and when we deploy them, all agents stating that deployment has started/completed. Is there a way by which we ca… -
BUI Analytics Extensions and AsyncSummary Analytics extensions apparently do not work at all with async. What am I doing wrong?Content I have a very simple proof-of-concept analytics extension for BUI th…
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Custom Calendar ComponentSummary This article aims at creating custom calendar component that captures Month and Year and stores back to custom text field. Content Use Case A calen…Bhavishya khurana-261367 39 views 0 comments 10 points Started by Bhavishya khurana-261367 General Technical Discussions
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Agent Browser Extensibility Framework Quick Start GuideContent The Agent Browser User Interface (BUI) Extensibility Framework is the API framework that allows you to write JavaScript code to create custom controls and UI com…Shiv Tenneti 1.1K views 28 comments 26 points Most recent by Sono Chacko-Oracle General Technical Discussions -
Screenpop in Agent Browser UI (BUI)Content In this article, we will explore the implementation of a simple screen pop extension with the Agent Browser UI extensibility framework for Oracle B2C Service. Th…Dileep Mudadla-126032 245 views 4 comments 5 points Most recent by Dileep Mudadla-126032 General Technical Discussions
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BUI Element Manager - unable to import reportsSummary Staging of artifacts failed. Please contact the Customer Care or try again later alert.Content Hi All We are Migrating Test environment to Production environment…Bajeebi Shaik 22 views 5 comments 0 points Most recent by Anoop Kuncheria-Oracle General Technical Discussions
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RecordSaving event getting cancelled but still fields are being saved in the object - ISSUESummary RecordSaving event not getting cancelled properly.Content Hi All, I am trying to make a REST API call to check for a field value is present in the system or not.…Lakshay Bhalla 16 views 1 comment 0 points Most recent by Naveen Thulasidharan-Oracle General Technical Discussions -
How to access Products and categories for an answer in BUI workspace extension?Content I tried to add a field listener to the products and categories in workspace extension (in answer workspace) to track the changes made and I am not sure of the fi…Rubarani Duraisamy-122315 12 views 2 comments 2 points Most recent by Rubarani Duraisamy-122315 General Technical Discussions