APIs and Integrations
Discussion List
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Getting 401 Unauthorised Deployment in OIA interviewsI have created a interview in policy modelling and deployed successfully to Oracle intelligent Advisor Hub. While launching the interview getting error as "401 unauthori…Dara Nagasai 12 views 1 comment 0 points Most recent by Laura Rizea-Support-Oracle Intelligent Advisor for B2C Service -
How to add button to near add a response/add a private note/ add customer entry in incidents screenCan we add a button near add to response. If we click on the button, it should be able to perform actions related to the SMS integration where the communication is sent …User_8XWB9 52 views 3 comments 0 points Most recent by Steve Garvert-Support-Oracle Communication Channels -
How to integrate Oracle intelligent advisor with helpdesk and generation of form at end of interviewSummary: How to integrate Oracle intelligent advisor with helpdesk and generation of form at end of interview Content (required): We need to integrate Oracle intelligent…
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Best Practices for Handling SMS in Oracle Service CloudWe are currently using Oracle Service Cloud and are looking to streamline our SMS communication process with customers. Specifically, when a customer sends an SMS with a… -
Update incident created by anonymous userSummary: Is it possible to update an incident which was created on submit of the interview in the previous stage? Content (required): I have an interview to created new …
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configuration document to implement Intelligent advisor along with B2B service integration setupSummary: What is the the standard configuration document to implement Intelligent advisor along with B2B service integration setup Content (required): Need start-to-end …User_T4NFX 55 views 1 comment 0 points Most recent by Davin Fifield-Oracle Intelligent Advisor for Fusion Service
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we have to implement standalone opa for our customer but we are not able to fetch the attributesSummary: we have to implement standalone opa for our customer but we are not able to fetch the attributes like personID , personNumber, employeeNumber . We suspect the i…Ravish Kumar Singh 56 views 2 comments 0 points Most recent by Ravish Kumar Singh Intelligent Advisor for B2C Service
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Automating OPM interviews upgrade process - questionsSummary: how to automate the "Data Refresh" (or fetch hubModel.xml file) via API & upload project to hub via command line? Content (required): Hello! Our OIA is connecte…BrunoQuevedo 143 views 10 comments 0 points Most recent by Michael-OPA-Oracle Intelligent Advisor for B2C Service
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Can OIA dynamically show either Next or Submit button on a screen?Summary: Can OIA dynamically show either Next or Submit button on a screen? Content (required): We have a requirement to show either the Next or Submit button on various…