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How to add button to near add a response/add a private note/ add customer entry in incidents screen

edited Jul 8, 2024 5:42AM in Communication Channels 3 comments


Can we add a button near add to response. If we click on the button, it should be able to perform actions related to the SMS integration where the communication is sent through SMS channel.

Please help me to develop the integration of SMS channel via button

@TEC7-Oracle @SysAdmin (Production)@CustomerConnect

@Sebastiaan Draaisma-122509 @


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