Customer Programs
Discussion List
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For customers that require settlement with Check, do we have to setup these customers as a supplier?Summary: For customers that require settlement of Customer Claim with a Check do we have to setup these customers as suppliers? When we click on Check or AP Default, it …J. McCracken 11 views 3 comments 0 points Most recent by Rakesh Viswambharan Channel Revenue Management -
Claim exceeds accruals in Lump Sum ProgramSummary: Hi, I would like to know how to process a claim which exceeds the available balance for a lump sum program. Initial thought is create a manual positive adjustme… -
How to apply auto tax calculation on the Payable Invoice against Customer Claim?Summary: How to apply auto tax calculation on the Payable Invoice against Customer Claim settlement? Content (please ensure you mask any confidential information): We ar…
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Meaning of product distributions in Lump Sum programSummary: Hi, What is the meaning or the reason to have a product distribution when creating a lump sum program? Since accrual will be created upon program creation there…
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How to push accrual entries from previous period into current periodSummary: How to push accrual entries from previous period into current period Content (please ensure you mask any confidential information): We have a requirement to cre…
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How to re-enable Batch for Create Accruals for Channel Batch for Customer PromotionsSummary: How to re-enable Batch for Create Accruals for Channel Batch for Customer Promotions using Load Transactions (not csv)? Otherwise how can we create the accruals…
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Sales orders batched in Channel but need to be used for Accrual calculationSummary: A customer program is created and there are sales order invoices that need to be included in the accrual calculation, however, the records are already batched i…
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Can you extract a customer rebate program checkbook with accruals for every customer to one fileSummary: Is there a way to get one extract with all of the accruals on a customer rebate program regardless of customer? I can extract each customers accruals, but I nee…
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Ship_To_Country Custom Qualifier not available in Customer Channel program TypeSummary: We have a client requirement to exclude certain transactions based on City,State etc. So going through the oracle document which gives n an example of Ship_To_C…Rakesh Viswambharan 21 views 9 comments 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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ChRM Channel Revenue Management tier error when attempting to submit the customer programSummary: The customer program is receiving an error when attempting to submit the rebate program under Customer Channel Management. The error code is (CJM-6135358). The …Kamohelo Leqele-Oracle 11 views 6 comments 0 points Most recent by Kamohelo Leqele-Oracle Channel Revenue Management -
Is it possible to restrict associated accruals to same Bill to on the claim?Summary: When associating accruals on a claim, the accruals earned by a different bill to than the one on the claim are available to associate. Is it possible to restric…J. McCracken 21 views 5 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Impossible to add a new program qualifier in channel revenue managementSummary: Hello, I tried to add a new qualifier in channel revenue management. Used documentation : How to Set Up Custom Qualifiers Based on Sales Invoice Header Descript…
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Customer Program type to calculate accrual based on Sell Price with manual adjustments allowedSummary: We have a requirement for a customer program where accrual is calculated based on Sell Price (rather than list price) and manual adjustments are enabled. There …
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Qualify Customer Program Custom Qualifier based on Sales Order Header EFFHi, We have a requirement to use a custom qualifier in the Customer Rebate Program, where qualification will be based on a Sales Order Header Extensible Flexfield (EFF).…
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Sales Incentives not applied to Sales OrderSummary: I have created couple of as programs in Channel as there are Program Types for a customer and bill to site for two Item qualifiers but none of them is getting a…Rakesh Viswambharan 101 views 6 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Settle Invoice related claim with accrual from volume rebateWhen creating a claim from receipt using the "Create Channel Revenue claim option", we are unable to select the promotional radio button to apply an earned accrual from …
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What is the best practice for Displaying available accruals outside of Channel revenue management?Summary: If the earned/available accruals need to be displayed to a 3rd party application to make it more visible to sales reps and customers to drive sales, what is the…
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Customer Channel Program accruals is not working based on Custom QualifierSummary: I have set up custom qualifier in the Customer Channel Program based on following document. I am using this qualifier for both the operators _E (Equal to) and _…Jyotendrasinh 81 views 11 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Manual adjustment table & DFFSummary: When we create manual adjustment and submit it, we are able to see the record in CJM_CUSTOMER_ACCRUALS_ALL but no data in the CJM_MANUAL_ADJUSTMENTS_ALL_B & CJM…Karuna Gupta 31 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Customer Program creation doesn't throw any error on duplicate program creationSummary: Customer Program creation doesn't throw any error on duplicate program creation Content (please ensure you mask any confidential information): We have a require…Abhishek Sinha 21 views 7 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Is it possible to setup Customer program based on invoice being paid on time?Summary: If the customer pays their invoices on time, abiding to the payment terms, would like to reward the customer with a rebate for on time payments. Is it possible …J. McCracken 1 view 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Level of Accrue To for Customer Claim AssociationsSummary: When setting up a customer program, if we set it at customer level, will the accruals still be seperated out by bill to if we have multiple Bill To's associated…
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Not able to find order/invoice number in customer transactions exported from the checkbookSummary: While exporting the customer transactions from the checkbook, the order & invoice fields are blank. Content (please ensure you mask any confidential information…Sriman Ravi Narayan 11 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
Accounting entries for Channel Manual AdjustmentsSummary: Accounting entries for Channel Manual Adjustments Content (please ensure you mask any confidential information): Which setup controls the accounting for Manual …Abhishek Sinha 11 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Is there an option to automatically create claims in channel revenue management?Summary: After defining, approving, and running active programs, is there an option for the claims to be automatically generated based on the maximum earned amount? The …Sriman Ravi Narayan 11 views 2 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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Find the customer transactions(Sales Orders/Invoices) picked up by a customer rebate programSummary: Is there an option to find the actual customer transactions pick up by a customer rebate program? The earned amount in the checkbook, is there an option to find…Sriman Ravi Narayan 1 view 3 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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ChRM Channel Revenue Management Categories are not visible in Customer program products sectionHi We are trying to setup customer program for customer promotion program type with criteria Categories but unable to see the list of values in the category LOV. and als…
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Supplier Ship and Debit Program 2Summary: Given non tangible Item is on Sales Order and has fulfillment and it doesn't get physically shipped out, will CHRM pick up the Order for Supplier ship and Debit…
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customer programs are not visible in channel revenueSummary: We are implementing Sell side channel revenue management. User has created Customer Annual programs and submitted. Post submission the programs cannot be seen i…Gautam Kumar erp 21 views 2 comments 0 points Most recent by Gautam Kumar erp Channel Revenue Management
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unable to see the customer programs after submit in channel revenue managementSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Gautam Kumar erp 11 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management