Customer Programs
Discussion List
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Not able to derive segment from Item Sales AccountSummary: Not able to derive segment from Item Sales Account Content (please ensure you mask any confidential information): We are not able to derive segment from Item Sa…Abhishek Sinha 21 views 9 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management -
Unable to add Item Categories in Customer ProgramsTrying to test customer promotion program accruals and SLA accounting at item category level but we are unable to add item categories in customer programs. As per the PD…Chaitra Aravind Katti 1 view 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Error while adding the Custom Qualifier to the Progam TemplateSummary: I have defined a custom qualifier for the customer program and while adding this qualifier in the program template, getting the below error "You must enter a va…Mathew Thomas93 131 views 20 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Accounting Entries for Customer Accruals in Channel Revenue ManagementSummary: Below are the accounting entries for the Sell Side Customer Programs: Accrual Earned and claims in settlement pending status. Reference - How Customer Accruals …Ramprasad 41 views 5 comments 1 point Most recent by Ranjith Sundaram-Oracle Channel Revenue Management -
Custom Qualifier for All Order Types using Load TransactionsSummary: How to setup a Custom Qualifier for All Order Types using Load Transactions Content (please ensure you mask any confidential information): We have a requirement…Abhishek Sinha 11 views 5 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Difference between Create Accruals and Create Accruals for Channel BatchSummary: Difference between Create Accruals and Create Accruals for Channel Batch Content (please ensure you mask any confidential information): What is the difference b…
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How to have a mandatory Qualifier for a given Program TypeSummary: How to have a mandatory Qualifier for a given Program Type Content (please ensure you mask any confidential information): We have multiple Program Types created…
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How to restrict CSV upload to generate accruals for a given Program CodeSummary: How to restrict CSV upload to generate accruals for a given Program Code Content (please ensure you mask any confidential information): We have several customer…Abhishek Sinha 31 views 6 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to restrict CSV file upload to generate single record for accrual associationSummary: How to restrict CSV file upload to generate single record for accrual association Content (please ensure you mask any confidential information): We are using CS…Abhishek Sinha 21 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to add additional Qualifier to an existing programSummary: How to add additional Qualifier to an existing program Content (please ensure you mask any confidential information): We are looking to add an additional qualif…
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How to use spreadsheets for creating Program Lines and Claim LinesSummary: How to use spreadsheets for creating Program Lines and Claim Lines Content (please ensure you mask any confidential information): We are creating Programs and C…
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Not able to create program in ChRM for specific BUSummary: When creating a customer program in Channel Revenue for a certain BU, getting the following error: You must enter the StatusId attribute. (CJM-6135006) Other BU…Harsheeta Patel 11 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Manage Claim Types Setup - Mapped TransactionSummary: Manage Claim Types Setup - Mapped Transaction Content (please ensure you mask any confidential information): We are trying to setup Claim Types. In one instance…Abhishek Sinha 21 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Not able to associate more amount than earnedSummary: Not able to associate more amount than earned Content (please ensure you mask any confidential information): We are trying to create claim more than the amount …Abhishek Sinha 41 views 14 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to create Payables Invoice against Customer Claim SettlementSummary: How to create Payables Invoice against Customer Claim Settlement Content (please ensure you mask any confidential information): We are looking to create direct …
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You must enter a valid value for the 'ItemId' attribute. The current value is '30000000XXXX'.Summary: While creating claim, Not able to associate Programs at Item Level Content (please ensure you mask any confidential information): While creating claims, we are …
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Action based on Custom Status drivesSummary: Action based on Custom Status drives Content (please ensure you mask any confidential information): We are looking to perform Adjustments based on update on the…Abhishek Sinha 1 view 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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What is the Item validation org for Channel ClaimsSummary: What is the Item validation org for Channel Claims Content (please ensure you mask any confidential information): We are creating claims. Since we are not passi…
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How to change the status of Customer Programs after End DateSummary: How to change the status of Customer Programs on End Date Content (please ensure you mask any confidential information): We have created several Customer Progra…
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No accouting created after accrual is earnedSummary: Hi all, I am using customer channel flow. After I create an adjustment (so a fast way to earn an accrual) I am running "Create Accounting" but do not see any ac… -
Custom Qualifier '<>' (Not Equal to) is not working in Customer Channel Promotion ProgramI have set up custom Qualifier in the Customer Channel Promotion Program as per below document - When I enter '=' operator, it doesn't show any error. However, when I en…Jyotendrasinh 21 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Live Training Session - Customer based ProgramsSummary: Is there any live training scheduled for Oracle Cloud Channel Revenue Management - Customer based Programs? Content (please ensure you mask any confidential inf…
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External Sales Agent Commissions Using Channel Revenue ManagementSummary: Has anyone Implemented External Sales Agent Commissions and Integrated with OM/AR using Channel Revenue Management Customer Programs? If so can you point us to …
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Default Business Unit profile option at the user level in Customer Channel ProgramSummary: How can I set up default Business Unit for the User when creating a program and viewing the customer checkbook? Point - 6 in the below document Content (please …
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Checkbook/Program tab doesn't show accrual details for Customer ProgramsSummary: We have imported several Customer Invoices but we don't see any record in the Checkbook tab even after selecting the BU. Please suggest, how do we see the data …PadmaClayton 31 views 5 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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ChRM RoadmapSummary: Hi, In the application roadmap I can see Order Management which includes new features for OM, GOP, Configurator and Pricing. But there is no mention at all abou…
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How to control the display of Active and Terminated Programs in Checkbook TabSummary: How to control the display of Active and Terminated Programs in Checkbook Tab Content (please ensure you mask any confidential information): We have several ter…Abhishek Sinha 11 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Refresh Product Hub Snapshots ESS job ErrorSummary: I am trying to set up Category based rules in Customer Channel Programs. I am following below document - https://docs.oracle.com/en/cloud/saas/supply-chain-and-…
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Report for fetching Rebate Amount, GL and Claims detailsSummary: Report for fetching Rebate Amount, GL and Claims details Content (please ensure you mask any confidential information): We are looking to have a report which ca…Abhishek Sinha 11 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management