Journeys
Discussion List
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Import Task Group Does Not Import Learn Enrollment TasksHello All I have recently turned on the Redwood Journey Setup pages in Test. I would like to know if there are any other community members experiencing issues with impor… -
Journey Task Type "External URL" - Multiple linksHi Team, We have a requirement of adding multiple URL links for Journey Task Type "External URL". Is it possible to add multiple URL links by any way? Regards, Mastan.
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Do document of records linked to checklist tasks get archived and purgedSummary: Do document of records linked to checklist tasks get archived and purged Content (please ensure you mask any confidential information): Hi All, Greetings! This … -
Journey tasks are not being assigned to AORs even though the setup is done correctlySummary: Hi, Journey tasks are being assigned to Line Manager but we have configured it to assign to AORs. Can anyone help us in resolving the issue. Regards, Prathyusha…
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How to assign the Onboarding tasks in different timesSummary: How to assign the Onboarding tasks in different times Content (please ensure you mask any confidential information): Hi, we would like to create an Onboarding J…
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Completed Journey still shows as 'Open'Summary: We had a scenario in the PRODUCTION instance where the tasks in a Journey were completed but the Journey is still in the 'Open' status and not moving to 'Comple… -
Guided Journeys specific to CountriesSummary: Guided Journeys specific to Countries Content (please ensure you mask any confidential information): Is it feasible to create country specific Guided Journey an…
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Journey unable to see under journeySummary: Hi Expert, Task is assign i can see in bell icon but however I am unable to see the task under journey. kindly let me know what i am missing 25A BIP_EMAIL_NOTIF…
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Offboarding process - Accountability and Best Practices for Offboarding Checklist DesignSummary: Dear experts While designing the Offboarding checklist, we encountered a challenge. When the checklist is assigned to multiple parties (e.g., the employee, line… -
Guided Journey Report Task: Update Task Formatting/Appearance & Export FunctionalityHello, We have a Guided Journey Report Task configured on the Timecard Landing Page. The data the report returns is not fully displayed, meaning the user has to scroll t…
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Benefits Open Enrollment Life Event To Trigger JourneySummary: Journeys for Open Enrollment Content (required): We are considering using Journeys for our Benefits Open Enrollment. Is there a way to trigger a Journey from th… -
Journey Report Task, how to printSummary: We have a Journey where the last task is a report option but we need to allow the user to print the report. I've tried open in same page and open in new page, n…
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Task Reminder Notification wrongly triggered to an EmployeeHello Team, We have created a Journey (/checklist template) with 6 Tasks with in it. We have not setup any Reminders at Task Level (Task > Notifications and Reminders > …
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How to restrict a Line Manager from assigning journeysSummary: How to restrict a Line Manager from creating journeys Content (please ensure you mask any confidential information): Please provide instruction for how to remov…
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Wage theft notice to employees when there is salary changeSummary: Wage theft notice to employees when there is salary change Content (please ensure you mask any confidential information): We have requirement to implement wage …
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Redwood Journeys - Organization Journeys export date incorrect formatSummary: We have noticed on the Organization Journeys UI screen that if you Sort By Assigned Date and then use the export download icon, that the assigned date is either…
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Task Assigned Combined Notification alert doesn't work properly with journeys based on task groupsSummary: Task Assigned Combined Notification alert doesn't work properly with journeys based on task groups Content (please ensure you mask any confidential information)… -
Why am I getting this error "java.lang.NullPointerException" for I-9 Journey task?Summary: Getting an error and link to the website is disabled Content (please ensure you mask any confidential information): Version (include the version you are using, …
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journey isn't available in assigned journeys, but shows when I open it from the email notificatioonHello, A journey was configured with the HR. Rep is the owner of all tasks. However, i don't see it from the HR Rep. account under My Client Groups > Journeys > Assigned…
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Journey Task status is not changing after Expiration DateHi Team, We have a Journey (Checklist Template) with 3 tasks. Each task expiration is set to 60 days after Assigned Date. Out of 3 Tasks, 2 Tasks have been completed bef…
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25A -Parameters Supported for Guided Journeys in Redwood Employment ProcessesSummary: 25A- Parameters Supported for Guided Journeys in Redwood Employment Processes, We tried this feature but this is not working as expected. We tried using the dee…
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Process to delete assigned journeysSummary: What are the options to ad hoc delete assigned journeys? Content (please ensure you mask any confidential information): As of 22A the Process HR Checklist and T…
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Need help? Contact us. Journey Contact Image?Summary: Is there a way to update the image to the company logo for Journey Contact/Free Text Content (please ensure you mask any confidential information): Version (inc…
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Redwood_chklist quetionnaire, document with a report is not downloading the employee details on .pdfSummary: Checklist template is updated with a valid path for report, able to see the template has name, position, ofc address, home address and email. Downloading a ques…
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What options do we have to automatically close an overdue journey?We noticed that the large volume of overdue tasks in our organizational journeys. Can anyone let me know if there is any automatic process to close the journey once the …
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Is there an updated list of where Guided Journeys are available?Is there an updated list of where Guided Journeys are available? The User Guide for journeys references the post linked below. However, the documentation title has "23B.… -
After i complete the contextual journey as a user, the system doesn't show a "Continue" buttonSummary: Hello, I configured a contextual journey for "Exit interview" triggered by the "Resignation". The Exit Interview shows when the employee click on "Resign From E…
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How to re-assign the same journey to the same list of users on a yearly basis?Summary: We have a requirement from our client to enable the re-assignment of same journey like document acknowledgement every year by the employees in the organization?…
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Can the HireRight i-9 integration be used WITHOUT e-verify?We have a need to automate the I-9 form without using e-verify. Has anyone used the HireRight delivered integration (or other vendor) for I-9 form generation and storage… -
Journeys Access for External People who have not joined yetSummary: Hi , we are implementing Journeys but not using Recruitment Module instead using another software for recruitment, we hire new employees in recruitment module a…