Journeys
Discussion List
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             Journey Task-level Alert on Task with Delay Duration Triggers Day PriorHi, I'm curious if anyone else has had an issue with using Task-level Alerts on Tasks which have a Delay Duration applied to them. Currently, we have Tasks that will ini… Journey Task-level Alert on Task with Delay Duration Triggers Day PriorHi, I'm curious if anyone else has had an issue with using Task-level Alerts on Tasks which have a Delay Duration applied to them. Currently, we have Tasks that will ini…
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             How do I use catagory security page?Hello, I would like to choose who is going to see published guided journeys based on their role Does the category security page help? and how does it work? Thanks How do I use catagory security page?Hello, I would like to choose who is going to see published guided journeys based on their role Does the category security page help? and how does it work? Thanks
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             Is it possible to track the history of completed checklist task if it reopens by managerSummary: When Manager or task owner reopens the completed task for the performer, is there a way to track the history of completed checklist task. Content (please ensure… Is it possible to track the history of completed checklist task if it reopens by managerSummary: When Manager or task owner reopens the completed task for the performer, is there a way to track the history of completed checklist task. Content (please ensure…
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             Multiple ESignature in Electronic Native EsignturesHi Team, I came across a blog that explains how to fetch multiple e-signatures, but I'm encountering issues with retrieving the details correctly. I believe I'm missing … Multiple ESignature in Electronic Native EsignturesHi Team, I came across a blog that explains how to fetch multiple e-signatures, but I'm encountering issues with retrieving the details correctly. I believe I'm missing …
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             Category Security Redwood page not showing with required PrivilegeSummary: Hi Team, we need to use "Category Security" page to configure custom category. But even with the required privilege ORA_PER_JOURNEY_BUILDER_DUTY and predefined … Category Security Redwood page not showing with required PrivilegeSummary: Hi Team, we need to use "Category Security" page to configure custom category. But even with the required privilege ORA_PER_JOURNEY_BUILDER_DUTY and predefined …
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             Education embedded application doesn't support completion criteria in journey.Education embedded application doesn't support completion criteria in journey. Do we know if this is planned for any upcoming release? Education embedded application doesn't support completion criteria in journey.Education embedded application doesn't support completion criteria in journey. Do we know if this is planned for any upcoming release?
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             The journey task is not activating based on the value given in the previous task.Summary: The journey task is not activating based on the value given in the previous task. Fast Formula - INPUTSARE ALLOCATED_CHECKLIST_ID (number) DEFAULTFOR L_ATTR IS … The journey task is not activating based on the value given in the previous task.Summary: The journey task is not activating based on the value given in the previous task. Fast Formula - INPUTSARE ALLOCATED_CHECKLIST_ID (number) DEFAULTFOR L_ATTR IS …
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             Learn enrollment task missing from checklist template configuration in PROD environmentI am implementing Journeys for a customer and we are having an issue with the "Learn Enrollment" task type in their PROD environment. In the task configuration, when I l… Learn enrollment task missing from checklist template configuration in PROD environmentI am implementing Journeys for a customer and we are having an issue with the "Learn Enrollment" task type in their PROD environment. In the task configuration, when I l…
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             Redwood: Configure HCM Electronic Signature screen does not have Back button expected behavior?Summary: Redwood: Configure HCM Electronic Signature screen does not have Back button expected behavior? Content (please ensure you mask any confidential information): S… Redwood: Configure HCM Electronic Signature screen does not have Back button expected behavior?Summary: Redwood: Configure HCM Electronic Signature screen does not have Back button expected behavior? Content (please ensure you mask any confidential information): S…
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             Redwood - Journey shows as completed when all the tasks are not completeSummary: Hi, I am using a delivered oracle journey - Add a Child Journey. There is no action defined on the checklist, these two will appear on the explore page for empl… Redwood - Journey shows as completed when all the tasks are not completeSummary: Hi, I am using a delivered oracle journey - Add a Child Journey. There is no action defined on the checklist, these two will appear on the explore page for empl…
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             Hide attachment category, file size and updated by when displayed as Journey Document task typeSummary: Hide attachment category, file size and updated by when displayed as Journey Document task type Content (please ensure you mask any confidential information): H… Hide attachment category, file size and updated by when displayed as Journey Document task typeSummary: Hide attachment category, file size and updated by when displayed as Journey Document task type Content (please ensure you mask any confidential information): H…
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             Journey Console showing the label as Meaning instead of actual labelSummary: Content (please ensure you mask any confidential information): issue 1:- In Journey Console, when a record is opened, labels for Action type, Processing mode an… Journey Console showing the label as Meaning instead of actual labelSummary: Content (please ensure you mask any confidential information): issue 1:- In Journey Console, when a record is opened, labels for Action type, Processing mode an…
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             Journey - Checklist Category not UpdatedHello experts, We are having an issue with checklist category. We have tried to created a new checklist category in manage common lookups. Once saved we surfed to the pa… Journey - Checklist Category not UpdatedHello experts, We are having an issue with checklist category. We have tried to created a new checklist category in manage common lookups. Once saved we surfed to the pa…
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             Is it possible to close a journey when a Task is marked as "Not applicable"?Summary: Hi experts, we are currently implementing a Journey with sequence tasks (three to be precised). In case a task is marked as not applicable, we have noticed that… Is it possible to close a journey when a Task is marked as "Not applicable"?Summary: Hi experts, we are currently implementing a Journey with sequence tasks (three to be precised). In case a task is marked as not applicable, we have noticed that…
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             Is it possible to add guided journey to a single journey instead of all?Summary: Using VBS it looks like you can set guided journeys at the page level, but how can guided journeys be added only to a specific journey? With the inclusion of AI… Is it possible to add guided journey to a single journey instead of all?Summary: Using VBS it looks like you can set guided journeys at the page level, but how can guided journeys be added only to a specific journey? With the inclusion of AI…
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             Offboarding journey not getting triggered after employee is terminatedHello all, We are facing issues with offboarding journey getting assigned when worker is terminated. We are expecting that is should get triggered even if their account … Offboarding journey not getting triggered after employee is terminatedHello all, We are facing issues with offboarding journey getting assigned when worker is terminated. We are expecting that is should get triggered even if their account …
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             Reminder notification is not translated based on preferred user languageSummary: When a user sets their preferred language to Spanish, the journey and bell notifications are correctly translated. However, click a reminder notification link f… Reminder notification is not translated based on preferred user languageSummary: When a user sets their preferred language to Spanish, the journey and bell notifications are correctly translated. However, click a reminder notification link f…
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             Journey Security not working for employees as expected.Summary: We want one journey to be assigned by employee to themselves and another journey to be assigned by HR to employees. When we are testing from a person having onl… Journey Security not working for employees as expected.Summary: We want one journey to be assigned by employee to themselves and another journey to be assigned by HR to employees. When we are testing from a person having onl…
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             Add Questionnaire link to the journey notification that the owner receivesSummary: We have a questionnaire task wherein if performer (manager) completes it, a notification will be received by the owner (HR Rep) Is it possible to modify the not… Add Questionnaire link to the journey notification that the owner receivesSummary: We have a questionnaire task wherein if performer (manager) completes it, a notification will be received by the owner (HR Rep) Is it possible to modify the not…
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             Error JBO-27035:Attribute ChecklistId is required while uploading HSDL for completing checklist taskSummary: Content (required): We are receiving the above mentioned error while uploading the HSDL for completing checklist task. Please help us debug the same. Version (i… Error JBO-27035:Attribute ChecklistId is required while uploading HSDL for completing checklist taskSummary: Content (required): We are receiving the above mentioned error while uploading the HSDL for completing checklist task. Please help us debug the same. Version (i…
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             Can you create a guided journey on the promote / transfer screens if we arent on redwood fully yet?We currently have the 24D update and only some of our pages have been updated to Redwood. We are looking to utilize Guided Journeys in different transaction workflows li… Can you create a guided journey on the promote / transfer screens if we arent on redwood fully yet?We currently have the 24D update and only some of our pages have been updated to Redwood. We are looking to utilize Guided Journeys in different transaction workflows li…
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             The delete option is not displayed in the Allocated Checklist to delete an assigned journeySummary: Hi Team, Greetings The delete option is not displayed in the Allocated Checklist to delete an assigned journey, we followed all the required steps to enable the… The delete option is not displayed in the Allocated Checklist to delete an assigned journeySummary: Hi Team, Greetings The delete option is not displayed in the Allocated Checklist to delete an assigned journey, we followed all the required steps to enable the…
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             Can someone clarify the roles of "Owner" and "Other User"?Summary: Can someone clarify the roles of "Owner" and "Other User" at Display Settings? My understanding is that the "Owner" is the person who assigns the checklist, whi… Can someone clarify the roles of "Owner" and "Other User"?Summary: Can someone clarify the roles of "Owner" and "Other User" at Display Settings? My understanding is that the "Owner" is the person who assigns the checklist, whi…
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             Remove tasks in bulk in Oracle Journeys.Hi Experts, We have configured a journey with some set of tasks, and for some employees we remove tasks manually. We wanted to understand if we can enable an option to r… Remove tasks in bulk in Oracle Journeys.Hi Experts, We have configured a journey with some set of tasks, and for some employees we remove tasks manually. We wanted to understand if we can enable an option to r…
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             How can a line manager assign a journey?Summary: We have a requirement for a line manager to be able to assign one particular journey to their direct reports. We have enabled the ORA_PER_JOURNEY_SECURITY_ENABL… How can a line manager assign a journey?Summary: We have a requirement for a line manager to be able to assign one particular journey to their direct reports. We have enabled the ORA_PER_JOURNEY_SECURITY_ENABL…
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             New Redwood Journeys Setup UI ExperienceHi, As new Redwood UI has become available to enable, we have been regression testing to validate if the new UI supports our current configuration. We have enabled the n… New Redwood Journeys Setup UI ExperienceHi, As new Redwood UI has become available to enable, we have been regression testing to validate if the new UI supports our current configuration. We have enabled the n…
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             Is there way to search for an assigned journey by employee numberSummary: We are using journeys and want to be able to search using the employee number on the assigned journeys field Content (please ensure you mask any confidential in… Is there way to search for an assigned journey by employee numberSummary: We are using journeys and want to be able to search using the employee number on the assigned journeys field Content (please ensure you mask any confidential in…
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             Effective date parameter guided journeySummary: Effective date parameter guided journey Content (please ensure you mask any confidential information): I have configured a guided journey on the redwood Employm… Effective date parameter guided journeySummary: Effective date parameter guided journey Content (please ensure you mask any confidential information): I have configured a guided journey on the redwood Employm…
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             Application Task that redirect to the Homepage instead of Journey pageSummary: Application Task that redirect to the Homepage instead of Journey page Content (please ensure you mask any confidential information): Hi experts, we are facing … Application Task that redirect to the Homepage instead of Journey pageSummary: Application Task that redirect to the Homepage instead of Journey page Content (please ensure you mask any confidential information): Hi experts, we are facing …
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             Escalate tasks & reminders to 2nd level manager?Summary: We have a certain task that a manager must complete when their employee is terminated. Is there any option to escalate the task reminder or the task itself to t… Escalate tasks & reminders to 2nd level manager?Summary: We have a certain task that a manager must complete when their employee is terminated. Is there any option to escalate the task reminder or the task itself to t…