Journeys
Discussion List
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Data that's not archived or purged > Questionnaires ?Summary: Content (please ensure you mask any confidential information): Hello, As per the implementing guide for Journeys Could someone clarify what Questionnaires mean …
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No notification if previous task was completed using HDLSummary: We have a Journey that shows a task to the employee that some background processes are running. This task is set to Complete using HDL when these processes have…
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Deferred journey deadline passed but it's not deployingSummary: I deployed a journey with on 9/20 for the following day - 9/21. The journey shows as deferred. The deployment date is showing in the past. Could anyone tell me …
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Contextual Journey - Visible both Resume and Start New JourneySummary: I have created a contextual journey for Employee Transfer action. Based on the given criteria, the journey was initiated for an eligible employee. However, whil…
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Task owner is not receiving notification when the task is completed by the performerSummary: In our offboarding journeys, we are using Area of Responsibility for the Performers and Owners of some of our journey tasks. In some cases there are more than o…
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Remove edit access from 'Checklist templates'Summary: We see that all HRs have edit/delete access to the Journey checklist templates on the home page, but we don't see any seeded/custom role with the duty 'Manage J…
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report signature task issueHi all, User began to make tests with signature task that generate a report, however them received 404 http error. if you see url link below, we see main site repeated t…
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Journey Templates - Error response during RestActionSummary: After turning on 24D Redwood profile for Journey Setup pages ORA_PER_JOURNEYS_SETUP_REDWOOD_ENABLED, we are getting an Error response during RestAction when try…
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How Manager can access journey initiated by Team Member?Hi All, Hope you're doing well! We have designed a journey that employees can initiate by providing all the necessary details. Once the details are submitted, an approva…
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24D Performance-Guided Journey in Self Evaluation and manager evaluation page not renderingSummary: On the Performance self evaluation page and manager evaluation page, the guided journey banner is not rendering, the banner is cut off. At times, I go back out …
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Can we define Contact Info displaying at Task level in a journey.Summary: In the current behavior, we understand that who ever initiates/assign the Journey to employee their name is showing in Contact Info section at task level with i…
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The journey task is appearing in My Tasks before it is releasedSummary: We have a journey that is a termination interview. When the worker are terminated, the journey are allocated and then the BP clicks on a tasks that releases the…
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Journey Not moving to completed post task completionSummary: Hello All, I have a journey with 2 tasks, and I assigned it to myself on 7/28/2024. After completing both tasks, the journey still showed as open, but it moved …
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Hide quick action but show in application taskSummary: I understand that if you had a quick action from My Team, it will also not show in the Application Task list if the assignee is Line Manager. Is there a way to …
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Delete JourneySummary: Is it possible for HR to delete an assigned journey? Can we use HSDL to delete an assigned journey? Content (please ensure you mask any confidential information…
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How to hide non-personal journeys from Line Managers in the explore tab?Summary: How to hide non-personal journeys (organizational journeys like Offboarding, Onboarding etc ) from Line Managers in the explore tab? Customer wants only the HRs…
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Redwood Guided Journey Image is not loadingSummary: Redwood Guided Journey Image is not loading in first attampt. after refresh we get full image. Anyone can suggest what can be done? Content (please ensure you m…
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How can we re-arrange the sequence in Advance Task journeys?Summary: My advance task has both a few .pdfs and an embedded video in the task. However, the video is after the .pdfs but we would like the video to be shown first befo…
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Pending worker should only able to access assigned checklist task after they become employeeI have a requirement in which checklist should get assigned to a candidate when they are pending worker but they should only able to access the task once they are moved …
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Issue with Truncated Guided Journey Drawer in Redwood PagesHi Team, We have enabled a few guided journeys in Redwood pages, but the guided journey drawer is getting truncated, and we cannot see the full image and text in the pop…
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Eligibility Profile for Specific Assignment using FormulaSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Contextual Journeys are not triggering with fscmUI URL, they are working fine with hcmUISummary: Hi we have contextual Journeys which are not triggering when we are using default URL with 'fscmUI' but when we change the URL to 'hcmUI' it works. Now as we ha…
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electronic native signatureI've enabled the native electronic signature but I have to change the drop-down of the task to 'electronic signature' from 'document'. the documents I attached then disa…
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The Native E-Signature Checklist document is not appearing under the document type for the employeeSummary: I've created a document for the employee to sign after the manager has filled out the questionnaire. Once the report is completed, the employee is required to s…
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To mass assign checklist to future dated employees and trigger notification using HDL or REST APISummary: We tried to load ChecklistMassAllocation HDL to allocate the checklist for the employee hired with start date 1st Aug'24 and then ran ESS process - "Mass Assign…
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Journey Name list of values (LoV) is blankSummary: Unable to select the journey from the Journey Name list of values (LoV) when trying to configure a nudge for journeys. Content (please ensure you mask any confi…
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Hide Journeys for HR Coordinator from Manager ViewSummary: We have a journeys that is launched to HR coordinators when a new hire starts to complete onboarding tasks. We do not want line managers to be able to view this…
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Removal of "All Reports" option in Team JourneysSummary: Removal of "All Reports" option in Team Journeys Content (please ensure you mask any confidential information): Hello All We need to have the Line Manager see t…
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Restricting Guided Journey to Specific Roles in RedwoodHi Team, We are looking for an option to restrict the guided journey to specific roles. Currently, in the Redwood page, when the guided journey is added, it appears for …
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Eligibility profie based on proposed worker type - fast formulaSummary: We have tried creating the fast formula to exclude contingent worker as proposed worker type by using below formula. DEFAULT FOR PER_ASG_PROPOSED_WORKER_TYPE IS…