AI Apps for HCM
Discussion List
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How can I prevent a conversation from going into Needs Attention?Summary: We have an Oracle AI Agent Studio worker agent that successfully completes employee phone number updates. However, completed and abandoned conversations are sti… -
Privelege requirement for using Business Object AssistantSummary: Hello Experts, What are the permission required to use Business object Assistant in AI Agent Studio ? Content (please ensure you mask any confidential informati…SaurabhPSingh 19 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle AI for Fusion Applications -
AI Agent chat role does not work when inheritedSummary: When we add the required privileges and duty role to an existing custom role, it does not work. When we create a new role with those privileges and duty role an… -
How to change the AI Agent background image?Summary: Is it possible to change the background and color of the AI Agent? Content (please ensure you mask any confidential information): Version (include the version y…
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Oracle Fusion Payroll - End Date Calculation Card Component through API - AI Agent StudioSummary: End Date Card Component through API. I am trying to End Date the card component for Calculation cards using an API. This API will be called through business obj…
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Can we use Service Request Triage Workflow Assistant Agent standalone in Studio?Hi, Would the 'Service Request Triage Workflow Assistant' Agent work on its own in Fusion AI Agent Studio for us to be able to test it? We are getting an error if we try…
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Single or Multi-Turn? What Users Really Need—and What’s Happening Inside AI Agent ConversationsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Real e…Dr Surlina Yin-Oracle 811 views 21 comments 5 points Most recent by Kiran MV AI for Fusion Applications -
Post 26C upgrade, RAG Document tool throws error while uploading fileIssue: We are trying to create document tool post 26C whenever trying to upload document in file format (xlsx, CSV) it throwing error "Could Not Upload". Our file size i…Deepak_Kesarwani 41 views 6 comments 0 points Most recent by Deepak_Kesarwani AI for Fusion Applications
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New Oracle Fusion Agentic Applications courses are now available from Oracle UniversityThese courses help learners build practical skills for using AI-guided workspaces in Oracle Fusion Cloud Applications. You’ll explore how business context, AI agents, As…Chelsea Cooper-Oracle 1.7K views 10 comments 6 points Most recent by Just Rhianna AI for Fusion Applications -
Consolidation Mail while using LoopSummary: Hello Experts, I am looking for suggestion on how to send a consolidation mail for my all rest api executed . Currently I am creating AOR using AI Agent which c…
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Benefits Analyst Monitoring not workingI copied the Oracle-delivered Benefits Analyst agent and have been testing it extensively. Multiple users have interacted with the agent, resulting in several conversati… -
How to Capture Employee feedback for an AI AgentSummary: How can employees report an inaccurate, incomplete, or irrelevant response from an AI Agent? Is there a built-in mechanism for employees to provide feedback, su…
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Service Request Triage Agent Capability for Multi-Intent Analysis in HCM HR Help DeskHi, We are currently working with a customer implementing Oracle Fusion AI Agents within HCM HR Help Desk, specifically focusing on the Service Request Triage Agent and …Vishala Vuppuluri 23 views 6 comments 0 points Most recent by Dr Surlina Yin-Oracle AI for Fusion Applications
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Getting error with AI agent - "Sorry, the assistant is unavailable right now. If the issue persists,Summary: I have created an Oracle AI agent for Benefits category with Benefits Policy document uploaded. When trying to access the agent is successfully deployed on bene…
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difference between copy template and use templateSummary: Difference between Copy and Use template Content (please ensure you mask any confidential information): Hi Team – I attended a recent Oracle webinar where it wa…Sireesha vegi 314 views 16 comments 1 point Most recent by Dr Surlina Yin-Oracle AI for Fusion Applications
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Oracle AI Agent Studio - Error while using approval process feature in 26C for Workflow AgentHi team, We're building a custom agent to create positions and have set up an approval process using the feature introduced in 26C. In our workflow agent, we added a hum…
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When applying for Sick Leave we get the following error messageSummary: When applying for Sick Leave we get the following error message "You can't add this absence because your Annual Leave absencee that starts on 30/6/2025 uses up …Rohan Fernando 182 views 5 comments 0 points Most recent by DariaTekoutieva1 AI for Fusion Applications
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AI Agent Studio-Unable to save and close or Publish copy of OOTB Manager Concierge AI AgentSummary: Error is displayed when trying to save and close or Publish the Manager Concierge AI Agent copied from the OOTB available Agent delivered by Oracle with an adde…Keerthi Chinthapatla 71 views 14 comments 0 points Most recent by Pramod Kumar Sharma AI for Fusion Applications -
AI Workflow Agent in version 26C – How can I export and import from one environment to another?Summary: In version 26B, it was possible to export a workflow agent and import it into another environment. In 26C, it is possible to create a copy, but I haven't found …MARCELO ONO OCS-Oracle 72 views 5 comments 0 points Most recent by User_T3L8D AI for Fusion Applications
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I am getting ' Failed to save workflow: Failed to save workflow: 403'Summary: I am getting ' Failed to save workflow: Failed to save workflow: 403' frequently while trying to save workflow agent in 26C Oracle HCM fusion. Tried with differ…
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GPT OSS vs Premium Models for Agentic ApplicationsSummary: I am evaluating open-source LLMs (OSS) versus premium models such as GPT-4.1 Mini and GPT-5 Mini for an agentic AI application involving business objects and RA…Shashi Hegde 28 views 1 comment 1 point Most recent by Arindam Sadhukhan-Oracle AI for Fusion Applications
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How to hide/disable new AI Agent available from 26 B releaseSummary: How to hide/disable new AI Agent available from 26 B release Content (please ensure you mask any confidential information): Hi, We enabled the AI Chat icon thro…Barile Alberto 120 views 6 comments 3 points Most recent by Marius Voicu-Oracle AI for Fusion Applications
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Long-Term Memory Support for Agents in 26CSummary: 26C is introducing long term memory for agents - is there more information on this? Content (please ensure you mask any confidential information): The 26C relea… -
AI Apps Administration - Permission Groups MessageWe are trying to access AI Apps Administration to test some AI apps (time to hire) but are now seeing this new message on the Ai Apps Administration screen in all of our…Vani S 221 views 8 comments 0 points Most recent by Shrey Rajput Recruiting, Opportunity Marketplace -
Should the pay analyst be utilized if already using worker concierge?Summary: We are just staring to explore AI Agents and I am trying to understand something. If we enable the Worker Concierge, which already include the sub agents (Pay A… -
Document Records Management AssistantSummary: Unable to get the Attached files From the Document Records Management Assistant AI agent Content (please ensure you mask any confidential information): We are w…Manideepika Jagathi 29 views 3 comments 0 points Most recent by Ganesh Kamath AI for Fusion Applications
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Oracle AI Assist for performance not working as expectedSummary: When using the AI Assist on top, it shows goals with error "Try AI Assist again when there's additional feedback or evaluation comments." Content (please ensure…
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Back Button or Navigation Improvement in AI Agent StudioQuestion: Hi Oracle Team, While using AI Agent Studio, I noticed that there does not seem to be a Back button or an easy way to return to the previous page/screen within…Yash ketkale-Oracle 13 views 1 comment 0 points Most recent by Ganesh Kamath AI for Fusion Applications
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Can Service Request Triaging and Service Request Resolution Agents be used for HR Helpdesk SRs?Summary: Hi, Can anyone please confirm if the Out-of-the-box agents in Fusion Service Service Request Triage Workflow Assistant Service Request Resolution Assistant can …Vishala Vuppuluri 24 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle AI for Fusion Applications
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AI Agent: Product 360 Advisor, Error on Save actionSummary: I'm trying to test the "Product 360 Advisor" AI agent (introduced in 25D and 26A updates) on Demo environment. After creating it from "Copy template" and trying…