AI Apps for HCM
Discussion List
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Unable to Enable HR Help Desk Resolution Agent Despite Following DocumentationHi everyone, I'm trying to enable the HR Help Desk Resolution Agent using the new AI Agent Studio functionality. I've followed the Oracle documentation, including: Creat… -
AI Studio Agent with External REST Tool with query parameter is not workingwe are experiencing an issue with Oracle AI Studio Agent when integrating an External REST Tool that requires a query parameter. While the REST API works as expected in …Ayyappa Dasam 1K views 16 comments 1 point Most recent by Yoganayaki Mullai Ravi AI for Fusion Applications -
How do I enable the Manager Concierge Workspace Agentic App in 26B?Summary: Now we have 26B I can see the Manager Concierge Workspace App in the Apps area of AI Agent Studio. As an AI agent studio developer I can also see it under Me > …
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403 Error Calling HDL uploadFile REST API via AI AgentSummary: Hi Community, I'm trying to call the HDL REST API below from an AI Agent: POST /hcmRestApi/resources/11.13.18.05/dataLoadDataSets/action/uploadFile The user tes…
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AI Agent Studio: retrieve logged-in employee Assignment CategorySummary: A custom AI Agent Studio business-object tool returns the logged-in employee’s Assignment Category for an elevated user, but returns no work relationship or ass…
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Compare BIP Report DataSummary: We want to Compare a Field from a BIP Report with that of the field from Assignment data of the Worker. We have the Business Object Tool for the Assignment. How… -
Is there a way in Oracle Fusion to track employees who have interacted with an AI Agent?Summary: Hi Experts, How can we track employee usage of an AI Agent in Oracle Fusion? Is it possible to view user interaction history, including who used the agent, when…Shrutika_Chauhan 30 views 1 comment 0 points Most recent by Ganesh Kamath AI for Fusion Applications
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Can anyone guide on the Compliance Dashboard Updates AI Agent?Summary: We are unable to find any documentation on Compliance Dashboard Updates AI Agent. Can anyone guide share the Oracle documentation or share the details on this a… -
Need Advise on Agent TeamsHi Experts, Based on Oracle document, I have created the security roles to configure AI agents. I have create an Agent Teams. But not sure about next steps Is there a do…Jagdish Kolli Venkat Naga 41 views 6 comments 0 points Most recent by VijayaKumar.J AI for Fusion Applications -
how to view AI chat Icon on pages for HCM END usersSummary: We are trying to enable AI agents for end users for HCM modules. Lets take an example of Absence Analyst AI agent. On various demos we saw the orange Chat icon …
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Service Request Triage Agent Not Triggering in HR Help DeskHi everyone, We're trying to add the Service Request Triage Agent to our workflow so that it is triggered automatically whenever a service request is created in HR Help …Vishala Vuppuluri 11 views 0 comments 0 points Started by Vishala Vuppuluri AI for Fusion Applications
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How can I prevent a conversation from going into Needs Attention?Summary: We have an Oracle AI Agent Studio worker agent that successfully completes employee phone number updates. However, completed and abandoned conversations are sti…
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Privelege requirement for using Business Object AssistantSummary: Hello Experts, What are the permission required to use Business object Assistant in AI Agent Studio ? Content (please ensure you mask any confidential informati…SaurabhPSingh 11 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle AI for Fusion Applications -
AI Agent chat role does not work when inheritedSummary: When we add the required privileges and duty role to an existing custom role, it does not work. When we create a new role with those privileges and duty role an…
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How to change the AI Agent background image?Summary: Is it possible to change the background and color of the AI Agent? Content (please ensure you mask any confidential information): Version (include the version y…
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Oracle Fusion Payroll - End Date Calculation Card Component through API - AI Agent StudioSummary: End Date Card Component through API. I am trying to End Date the card component for Calculation cards using an API. This API will be called through business obj…
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Can we use Service Request Triage Workflow Assistant Agent standalone in Studio?Hi, Would the 'Service Request Triage Workflow Assistant' Agent work on its own in Fusion AI Agent Studio for us to be able to test it? We are getting an error if we try…
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Single or Multi-Turn? What Users Really Need—and What’s Happening Inside AI Agent ConversationsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Real e…Dr Surlina Yin-Oracle 881 views 21 comments 5 points Most recent by Kiran MV AI for Fusion Applications -
Post 26C upgrade, RAG Document tool throws error while uploading fileIssue: We are trying to create document tool post 26C whenever trying to upload document in file format (xlsx, CSV) it throwing error "Could Not Upload". Our file size i…Deepak_Kesarwani 41 views 6 comments 0 points Most recent by Deepak_Kesarwani AI for Fusion Applications
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Consolidation Mail while using LoopSummary: Hello Experts, I am looking for suggestion on how to send a consolidation mail for my all rest api executed . Currently I am creating AOR using AI Agent which c…
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Benefits Analyst Monitoring not workingI copied the Oracle-delivered Benefits Analyst agent and have been testing it extensively. Multiple users have interacted with the agent, resulting in several conversati… -
How to Capture Employee feedback for an AI AgentSummary: How can employees report an inaccurate, incomplete, or irrelevant response from an AI Agent? Is there a built-in mechanism for employees to provide feedback, su…
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Service Request Triage Agent Capability for Multi-Intent Analysis in HCM HR Help DeskHi, We are currently working with a customer implementing Oracle Fusion AI Agents within HCM HR Help Desk, specifically focusing on the Service Request Triage Agent and …Vishala Vuppuluri 21 views 6 comments 0 points Most recent by Dr Surlina Yin-Oracle AI for Fusion Applications
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Getting error with AI agent - "Sorry, the assistant is unavailable right now. If the issue persists,Summary: I have created an Oracle AI agent for Benefits category with Benefits Policy document uploaded. When trying to access the agent is successfully deployed on bene…
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difference between copy template and use templateSummary: Difference between Copy and Use template Content (please ensure you mask any confidential information): Hi Team – I attended a recent Oracle webinar where it wa…Sireesha vegi 311 views 16 comments 1 point Most recent by Dr Surlina Yin-Oracle AI for Fusion Applications
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When applying for Sick Leave we get the following error messageSummary: When applying for Sick Leave we get the following error message "You can't add this absence because your Annual Leave absencee that starts on 30/6/2025 uses up …Rohan Fernando 181 views 5 comments 0 points Most recent by DariaTekoutieva1 AI for Fusion Applications
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AI Agent Studio-Unable to save and close or Publish copy of OOTB Manager Concierge AI AgentSummary: Error is displayed when trying to save and close or Publish the Manager Concierge AI Agent copied from the OOTB available Agent delivered by Oracle with an adde…Keerthi Chinthapatla 71 views 14 comments 0 points Most recent by Pramod Kumar Sharma AI for Fusion Applications -
AI Workflow Agent in version 26C – How can I export and import from one environment to another?Summary: In version 26B, it was possible to export a workflow agent and import it into another environment. In 26C, it is possible to create a copy, but I haven't found …MARCELO ONO OCS-Oracle 91 views 5 comments 0 points Most recent by User_T3L8D AI for Fusion Applications
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GPT OSS vs Premium Models for Agentic ApplicationsSummary: I am evaluating open-source LLMs (OSS) versus premium models such as GPT-4.1 Mini and GPT-5 Mini for an agentic AI application involving business objects and RA…Shashi Hegde 21 views 1 comment 1 point Most recent by Arindam Sadhukhan-Oracle AI for Fusion Applications
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How to hide/disable new AI Agent available from 26 B releaseSummary: How to hide/disable new AI Agent available from 26 B release Content (please ensure you mask any confidential information): Hi, We enabled the AI Chat icon thro…Barile Alberto 181 views 6 comments 3 points Most recent by Marius Voicu-Oracle AI for Fusion Applications