Capacity / Quota
Discussion List
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Long duration activity questionSummary: Is it possible to create a long duration activity without OFS pushing a fixed lunch time activity? Content (please ensure you mask any confidential information)… -
Quota managemnt for new capacity categoryContent Hello I need to apply a new capacity category with a new work skill that limited resource will have, previously all resources were skilled to do all job types th…
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Closing booking interval behaviour has changedSummary: Previously, we investigated how closing booking intervals affected the number of offered slots, noting that the relationship isn't straightforward. Previously, …
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Can you use quota to restrict routing, or would using 'Points' be more appropriate?Summary: One of our business processes are reviewing the way that they plan their work and as a part of this they are setting some targets for their workload. Their work…
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How to exclude an activity type from a specific bucket when using the bookingOptions API?Summary: Exclude specific activity type from being offered in a particular bucket using bookingOptions API in Oracle Field Service. Content (please ensure you mask any c… -
Capacity areas best approachGreetings, We're integrating our applications with Field Service and redefining how we group work zones. Based on your experience, what do you think is the best strategy?
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How to add custom property in "exportAvailableCapacityActivitivities" under available capacity?Summary: Export all activities for a capacity category in capacity area. It download a csv. I want to add custom property in csv. Content (please ensure you mask any con…Mohd A. Danish 11 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Unable to find resource count in quota on a bucketSummary: Resource count is not visible in quota section Content (please ensure you mask any confidential information): As per the document, I have set the work skills, a…
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General guidance on Flexible Quota Close Time Enhancement for Time Slot-based BookingSummary: I need guidance on using the new feature, Flexible Quota Close Time Enhancement for Time Slot-based Booking, released in 24D. I tested this feature, but the quo…
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Enable Set Plan in ForecastSummary: Hello Team, As a part of configuring Forecasting, We checked the options to enabling Forecast in Business Rules and Display options, but still the button seems …
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Rescheduled Activities are present and showing in the Booked Activities in the QUOTA ConfigurationSummary: Hi Team, We have checked the issue reported by business team for Bin Omran Bucket and investigated, found that as per the slot from 8 AM TO 11 AM, total activit…
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Failed to update Quota Mins by Mass Populate in OFSSummary:Hi Team, We have updated the quota mins for 7th Oct 2024 for respective Quota Buckets, after that we again updated the Mass Populate for day-to-day. Source Date-…
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Electric trucksHi, Can you tell me if Oracle have planed to adapte the system for Electric Truck? Routing option are not appropriate for Electric vehicule. Thank's! -
WATCH REPLAY: Oracle Field Service 24D Release Deep Dive WebinarWATCH THE REPLAY OF OFS 24D RELEASE DEEP DIVE WEBINAR HERE Summary: REPLAY: Product Management reviews new features and capabilities in the 24D release of Oracle Field S… -
How to increase appointment slots in Oracle Field ServiceSummary: Hi Team, Currently, one of user facing the issues as existing slots are showing full. So, we need to increase appointment slots for this user, Can you please gu…
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Capacity Module metricsSummary: What reports or metrics can I obtain to review the use that is being given to the Capacity module? Content (please ensure you mask any confidential information)…Ivan Serafini 31 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service