Category 338
Discussion List
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How to configure to always CC an email ID in all customer-facing email notifications?We would like to ensure that all email notifications sent from to our customers always include the an email address in CC. This is required for internal tracking and com…Alexiss Arguelles-Oracle 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Why I can set to modify trx_number of an invoice and not for CM?I used page composer to set the trx_number as text box : but if I set the same flag on CM, is it not possibile. Is remains not editable in credit memo, someone knows why? -
An invoice can only reference a commitmentSummary: In AR interface we have 2 lines stuck with the error: An invoice can only reference a commitment. Content (please ensure you mask any confidential information):…Boaz Nurieli 51 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Does Oracle support password-protecting the PDF files?The pdf files referred to here are the sales invoices that are available to generate from the user interface.Joyce Gutierrez 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Clarification on Direct Debit Reversal and Receipt Numbering in CLOB FilesSummary: Hi All, Background: In our business, we utilize a Direct Debit (DD) process where invoices are divided into 12 installments. To generate receipts, we enabled th…Lavanyaa Damodaran 81 views 6 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Print Receivables Transactions - errors with; - GET_REQUEST_DATA (+)633402executionTerritory ExceptSummary: On trying to run the standard report 'Print Receivables Transactions' the generated output is null. Looking at the log the only exception I see is; - GET_REQUES…
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CyberSource integrationWe went through the oracle documentation regarding this and completed all the setups needed in both CyberSource and Fusion. Now we are able to create credit cards at cus…
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Audit objects to check who updated the Flexfields' Contact in the Account levelSummary: Could someone please let me know which object and attribute should be enabled under Manage audit policies to check who updated or inserted the flexfields' Conta…
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Mass reassigment of collections strategy tasksSummary: Under Others> Collections > Collection Dashboard > Strategy Tasks : is there a way to select multiple tasks in a single go and reassign to another collector? or…Savita_1 31 views 5 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Duplicate of Print Receivables Transactions Report fails to reach parameter selectionSummary: I have created a duplicate of the Print Receivables Transactions Report to be able to add an additional parameter to the report. Upon duplication the process sh…
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Custom security criterials for securing customer recordsSummary: In HCM it is possible to create custom criterias in Person Security Profiles to secure person records. Do we have something similar in ERP that we can leverage …
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How to recognize revenue with Sales Order immediately when an Order is Partially ShippedWe have intermediate Invoices getting generated for Sales Orders which are Shipped Partially. E.g.: When 2 lines are Shipped in an Order of 5 lines, we will create an in…
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Is there a way to validate available credit for customers in the Order Management module?Is there a way to validate available credit for customers in the Order Management module? We need to quickly know how much credit is available for each client, but we ca…Cristian Gonzalez S 1 view 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Accounting date should replace with DFF date at AR InvoiceWe have requirement from the user to create a DFF for tax date at invoice header level. Business is requesting to consider DFF date as an accounting date instead of stan…
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Recurring Bill Plans Don't Generate Some InvoicesSummary: I have some recurring bills plans for 1/1/23 the system generated some of these but some not. The Recurring Bills Plans are all in Status Tracker complete. Why?… -
Can we add new filter under credit reviews?We need to add new filter(Review Type) under credit reviews
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How to stop system date defaulting as Transaction date in AR Invoice?Summary: Hi All, Is there a way to stop system date defaulting as Transaction date in AR Invoice when entering invoices manually from the UI? Content (please ensure you …Janitha Perera 11 views 1 comment 1 point Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections
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Issue with rounding for AR payment discountsHello, There is no consistency in calculation of rounding of discounts for the decimal payments. System is working differently for Full payments, Partial payments, multi…
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Add one note to multiple transactionsSummary: Is it possible to add one note to multiple transactions on the collection dashboard Content (please ensure you mask any confidential information): Is it possibl…
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AR Document sequence-Not able to use existing document sequence nameHi, I have already defined a document receivable sequence but noticed that the initial value is not set. Now, I'm unable to edit the existing document sequence to set ne…
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Where do I find Billing Spreadsheet for upload?Summary: I see that a billing invoice spreadsheet template exists, but I cannot locate it. Content (please ensure you mask any confidential information): New functionali…
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Revenue account is used in Project invoice instead of Unearned Rev acct. Why?Summary: For Projects invoices, once processed in Receivables, the accounting should be DR Debtors account and CR Unearned Revenue account. However instead of the Unearn…Chris van de Graaf Perth WA 11 views 0 comments 0 points Started by Chris van de Graaf Perth WA Receivables & Collections
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Not able to update customer profile in collection when business level is "Customer"Summary: We have set the business level to perform all the collection activities as "Customer". We have set the business level in Collection preference, Collection strat…Soumajit Karmakar 121 views 6 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Unable create customer account relationship with same customer for different account set using FDBISummary: Hi, We are unable to create customer account relationship on an account with the same customer but for multiple account relationship set using FBDI. eg. We have…Santoshh Mishrra 21 views 1 comment 0 points Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections
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Possible to charge an SO using a CyberSource token without the credit card being saved on cust acct?Summary: Looking for a way to avoid credit cards, used on sales orders, being saved on the customer account. Content (required): For manual and imported sales orders, we…
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Third-Party Control Account Balances Report - Include Zero Amount BalancesHello, In the Third-Party Control Account Balances Report there is a parameter with name "Include Zero Amount Balances", you can select either Yes or No in this paramete… -
How to enable more DFF Attributes of RA_CUSTOMER_TRXFinancial 24B, Specifying segments based on the defined context value, but when creating the segments of the context you cannot display character type attributes, since …OSC Finanzas 11 views 2 comments 0 points Most recent by Lakshmanji_Karupalli Receivables & Collections
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Upload receipt via excelKindly guide on foreign currency conversion in receipt upload via excel. Example : If USD need to be converted to EUR. Which currency need to be given at header level ? …Raj Thirumal 101 views 26 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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IEX:Data is not reflecting in AR_DISPUTE_HISTORYSummary: AR_DISPUTE_HISTORY is empty though I have data in AR_PAYMENT_SCHEDULES_ALL.AMOUNT_IN_DISPUTE Content (required): I am not able to see any data getting populated…Soumya Prakash Parhi 71 views 3 comments 0 points Most recent by Kapil Dev Mittal Receivables & Collections -
Unable to trace the travel authorizationsHi Team, The following are the questions from the client, kindly review and provide confirmation. We are unable to track travel authorizations when the designated approv…Rama Koteswara Rao Y 21 views 2 comments 0 points Most recent by Rama Koteswara Rao Y Human Capital Management