Category 367
Discussion List
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Is there an option for the override credit amount value to be picked when closing a subscription?Hi, Good morning. We have noticed that when we try to close a product in Subscriptions management, it is possible to provide a value in "override credit amount" field, a… -
How a subscription line item can fetch price in three decimal?Our business has a customer who has item priced at say $ 8.975 and they want the same price (without rounding) to be flown in the subscription. Issue Even after setting …
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Need To Create Role With Limited Functionality In Subscription ManagementSummary: Need To Create Role With Limited Functionality In Subscription Management Content (please ensure you mask any confidential information): Hello Team, Need to cre…
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We need to add Bill to address and ship to address to the Subscription Preview template.Summary: We need to add Bill to address and ship to address to the Subscription Preview, Subscription template. Content (please ensure you mask any confidential informat…Binu S 13 views 2 comments 0 points Most recent by Aravinth Arunachalam-Oracle Subscription Management
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Credit memo from subscription management is not sending sales credits to ARSales credits are not importing into AR on the credit memo, but they are populating in AR from the invoice. Is this a standard process, or do we need to change any setup…bhushan_joshi01infosyscom 7 views 0 comments 0 points Started by bhushan_joshi01infosyscom Subscription Management
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Revenue allocation % override in revenue milestones once the subscription is in Active statusSummary: We're implementing Milestone Billing feature in Subscription Management. Customer has come up with a very basic use-case that they want to adjust the revenue al… -
How to send email notification upon Subscription ActivationHow can we send an email notification when Subscription is first activated? I didn' t find any setup option in teh Subscription module itself. Maybe there are other tech… -
how to update and renew a subscription at the same time from the OM to SMC via payloadHi team, We have a requirement where the client wants to renew a subscription but also want to be able to update the subscription via a payload. We have separate request…
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on February 19th & 20th across our Marketing & Sales Unification, Revenue Transforma…Paula Rankin-Oracle 19 views 1 comment 0 points Most recent by Samar Tripathy-Support-Oracle Subscription Management -
Credit Memo for Usage Settlement in Oracle Subscription ManagementHello, We are using usage based subscriptions with estimates added. When the trueup is calculated, we expect if the usage is more than estimate then a new invoice must b… -
Reports not working in DashboardsSummary: The Dashboards are showing the message "No data found", but when I open the Report itself, the content is displayed. Content (please ensure you mask any confide…
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What is the impact of subscription suspend on revenue management?Hi All, What happens when a subscription product is suspended? Does the revenue management cloud stops revenue recognition? Thanks, GirishGirish Byahatti 13 views 1 comment 0 points Most recent by Mo Xie-Support-Oracle Subscription Management
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How to Perform Subscription Validation Action via REST APISummary: As per the documentation, there is POST Action API which will create Subscription Validations for a subscription. However we are not able to use this one as we …
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unable to view any subscription recordSummary: we have a user who can't see any subscription record (user A), we already copied the role of a user (User B) who can see a subscription record, but still this u…
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Can we update the Price Periodicity on Subscription product charge?Hello, How do we update the price periodicity on the subscription product charge ? We have defined the price for the product as below (Month and Year). But we are unable…
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Invoice Amount in AR not matching with the Invoice Amount in SubscriptionsSummary: While creating the invoice in Subscription Management, the Invoice Amount in Accounts receivables is not matching with the Invoice Amount in Billing Summary sec…Gouttam Das 45 views 3 comments 0 points Most recent by Jacob Kuruvilla-Oracle Subscription Management
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Unable to generate person number manually while creating userSummary: Raising this SR in reference to 4-0000383108, where the requirement is to generate person number manually while creating a new user in order to view the Subscri…Dileep Varanasi 16 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Need to include a custom field from subscription to revenue management while using ESS jobHi Team, We have custom called "Revenue Amount", this field needs to interfaced to revenue management, while we perform the standard ESS job "Send Subscription Revenue I… -
Send Subscription Revenue Information to RMCS ESS Job Not showing any dataSummary: Unable to see any details in the ESS Job " Send Subscription Revenue Information to Oracle Revenue Management Cloud " Content (please ensure you mask any confid…Goopikrishnan Jayaraman-Oracle 25 views 2 comments 0 points Most recent by hyadav Subscription Management -
Creating two subscriptions from one sales order based on custom attributeHi Team, We have a requirement to create multiple subscriptions from one sales order based on one custom attribute at sales order line DFF. Based on different subscripti…
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Subscription usage-charge Billing apply price according to external attributeHello, We are using usage charge pricing on a Subscription Product. we have a monthly billing where we update the usage qty via API as it is calculated from an external …
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How to disable Serial number field in search and add asset page in add asset tabSummary: We are trying to disable serial number in search and add asset page in associated tab can you help us in fixing the issue Thanks Aditya
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Unable to increase subscription price through Import managementSummary: We are trying to increase subscription price through Subscription Charge Adjustment Import Object, when trying to do same we are encountering the problem "The d…Naga Hari Krishna P-Oracle 22 views 4 comments 0 points Most recent by Asish Subscription Management
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How to migrate the Subscription Tiers from one Fusion instance to anotherSummary: Hello Oracle Experts! As part of our re-implementation, we are migrating Subscriptions from one Fusion instance to another Fusion instance. We need to migrate t…Lokesh_619 13 views 1 comment 0 points Most recent by Rashmi Sinha- Support-Oracle Subscription Management
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Preview task is still visible after removing the privilegeSummary: While testing this privilege(OSS_PREVIEW_SUBSCRIPTION_PRIV) I encountered that the Preview task is still visible after removing the privilege in Subscription Ma…
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How to debug a groovy Script trigger in Oracle subscription managementSummary: Hi team, we are looking for a way to debug the groovy script trigger. We have written some simple println statements inside the condition, to check if the condi…Rahul Ahuja 28 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to send EFF values from Order management to Asset Management DFFsSummary: I have created items which are asset track enabled and once order lines are closed in Order Management, I am getting assets created and able to view them from M…Rahul Ahuja 11 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Order Management
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How to close subscription products that have future close dates?Summary: We have a subscription with multiple products. User has closed a few of the lines with a future close date and suspended a few with a future suspended date. Now…venkatesh ravi 20 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Subscription product line 2 was updated but the billing schedule wasn't updated. Generate the billinWe are converting subscriptions from EBS to Fusion. We have loaded Header, Product, Covered Level, Product Charge, Covered level Charge, Party, Product Sales Credit, Hea…Nakul Buradkar-Oracle 23 views 2 comments 1 point Most recent by Nakul Buradkar-Oracle Subscription Management
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Tiered Markup Subscriptions--The Tier details are not visible in the DB Tables? Where do we see themSummary: Tiered Markup Subscriptions--The Tier details are not visible in the DB Tables Content (required): 1>Markup Subscriptions--DIGAVN-10035--Line 1—The Markup Effec…