Category 367
Discussion List
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GET REST API For Installed Base AssetsSummary: We are calling GET multiple assets API from the CRM pillar crmRestApi/resources/11.13.18.05/assets, but it is not returning any output. Then did some research o… -
Is it possible to have Standard Coverage for an item with Sales Product Type as Subscription?Summary: Customer offers standard support (via Service Cloud) for Subscriptions but PIM setups have Standard Coverage field disabled when Sales Product Type is selected …Vamika Sharma 1 view 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management -
Is it possible to copy selective lines from original contract while duplicating a Sub. Contract?Summary: User wants to control which selected lines are copied over while duplicating the contract. Content (required): Version (include the version you are using, if ap…Vamika Sharma 4 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Is there a possibility to tag accounts (accounting accounts) on the subscription products?Summary: Is there a possibility to tag accounts (accounting accounts/accounting codes) on the subscription products/charges setup within Subscription to ensure we have t…Akhilesh Nathwani 11 views 2 comments 0 points Most recent by Akhilesh Nathwani Subscription Management -
Is it possible to cascade manual updates to contract attributes from Header to Line level?Summary: Any manual updates to contract attributes like dates and term/duration to be automatically cascaded to all the contract lines/sublines. Content (required): Vers…Vamika Sharma 1 view 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Creating Customer while creating SubscriptionSummary: We are pushing subscription from EBS to Subscription cloud. Can we do this as follows: if the customer is not there, it will first create the customer in subscr…Sam Samaddar 21 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Email History for subscriptionsSummary: Email History for subscriptions Content (required): We are using the Action --> Email option to send email of subscription template with PDF attachments to cust…
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How to have prepayment for a subscription in oracleSummary: We have a business situation that even though the contract is for a full year, with monthly installments - customer is paying upfront full amount for the whole … -
How to update customer in Subscription Management?Summary: We have subscriptions for multiple customer. But those customer got merged with another customer and new customer needs to get updated in the subscription. So w…
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Email notification on Subscription ActivationSummary: We want to send email notification to subscription contact once the subscription activated. Content (required): Once the subscription is activated, we want the …
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Trying to Fetch Subscription Product Custom Collection attribute detailsSummary: We have created a Custom Collection at subscription Product having customer contact and Email address. We are trying to find out the backend table where these v…
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Unable to put Decimal points for Integer number values for Number formula field.Summary: As per Business requirements, needed the Number formula field at Subscription Product called "Annualized TCV" value to return calculated integer values in form …Sai Charitha Chelamkuri 41 views 2 comments 1 point Most recent by Sai Charitha Chelamkuri Subscription Management
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How to handle included warranty based on usageHello, As of now, included warranty subscriptions can be created from Sales order shipment. We provide warranty tenure at item level and the subscription line would be f…BhargavVavilala 1 view 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to switch off the notification email, confirming activation of subscription.Summary: Activation Notification switsching off Content (required): How to switch off the notification email, confirming activation of subscription?Thanks Version (inclu…Elena O 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to add Coverage Adjustment Line details on Subscription Preview Template?Summary: Feasibility check of adding Coverage Adjustment Line details on Subscription Preview Template. Content (required): Oracle provides a standard subscription previ…
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UI Configuration: Add ProductSummary: UI configuration: The customer name should be shown by "Add Product". Content (required): By "Add Product" or "Amend Product" it is necessary to see the name of…Elena O 11 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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Not able to see the Sequence and Period for Billing Schedule in SubscriptionSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Cnayyar-Oracle 11 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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How to Bulk update custom fields under Products for the existing open Subscription ordersSummary: Is there a way we can update the custom fields under Products in Subscription Mgmt. Content (required): see above Version (include the version you are using, if…SaurabhIRD 31 views 1 comment 1 point Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to reopen a closed subscription in subscription managementSummary: How to reopen a closed subscription in subscription management Content (required): User has closed a subscription accidentally by Actions>Close>Input Date. Is i…
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How To Send Subscription Product Tiered Pricing Information To AR?Summary: How To Send Subscription Product Tiered Pricing Information To AR Content (required): We have implemented Tiered base pricing and we need to send Tired level pr…
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How to link subscription bill lines with the existing invoice in ARAs part of the subscription management on board process, we have a requirement on data conversion where we need to generate the bill lines that are already interfaced to…
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How can we make custom fields Read-Only?Summary: There's a requirement to make custom field Read-only. But if we uncheck the UPDATABLE check box in application composer and publish the sandbox. We are not pass…Noorfatima Inamdar 33 views 2 comments 0 points Most recent by Noorfatima Inamdar Subscription Management
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suspend subscriptionSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Elena O 12 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
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suspendingSummary: Status of Suspended Subscription Content (required): How to make it visible that the Subscription is suspended? As soon as the suspending is activated, the chan…Elena O 1 view 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
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How to carry the custom attribute value to the autorenewed contract in SMC.Summary: Need to carry over the value of a custom attribute to the autorenewed contract in SMC. Content (required): Ex: There is a custom attribute Quote Number on the c…rkbytes 11 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
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credit memo generated Automatically for a Active SubscriptionSummary: For A active subscriptions , for a Specific Line Credit Memo got Created Automatically and Line value shows 0 , Additionnally 1.This specific line is not interf…venkatesh ravi 24 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Restrict user assigned to one Business unit from accessing data of another Business unitSummary: Is there a way we can restrict the user of one business unit from accessing the data of another business unit? From example the subscriptions that are created i…Anjani Tripathi 105 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Customer wants to update contact header and line start date to installed at date.Summary: currently with change in installed date only start date is updated at covered level. But customer wants it to be updated to header and line level as well Conten…Cnayyar-Oracle 21 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management
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Unable to put Decimal points for Integer number values for Number formula field.Summary: As per Business requirements, needed the Number formula field at Subscription Product called "Annualized TCV" value to return calculated integer values in form …Kopanathi Mahendra 1 view 1 comment 1 point Most recent by Víctor-Support-Oracle Subscription Management
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How to update custom field value for all the existing subscriptionsSummary: Hi, I have created a custom field at subscription product level using sandbox, Is there a way to update the newly created custom field at product level column w…VishnuVardhan_Technical_Consultant 41 views 4 comments 0 points Most recent by VishnuVardhan_Technical_Consultant Subscription Management