Category 367
Discussion List
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Sending Project Number(Custom) to ARSummary: Since we dont have OOTB integration between projects and Subscription ,we have a client requirement to send the project number(Custom) to AR. We are capturing p…Shahul 71 views 3 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
How to define first responder wins approval workflow in SubscriptionSummary: Hi All, We have a requirement to define a parallel approver for each BU, and this should follow the first responder win rule. If any of the approvers approve th…Abhishek Nirgudkar 550 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management -
Is it possible to adjust the price on an active subscription product only for one customer?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is it possible to adjust the price on an active subscription produ…Oscar Milan-Support-Oracle 23 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management -
Sales Order Number on Subscription & Subscription Product detail pagesSummary: Hi, I am testing FOM/OSS beta feature. I'd like to show SO# on subscription detail page. I noticed that SO# field is available in the subscription and subscript…Adam Liu 61 views 4 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management -
Invoice for Included Warranty SubscriptionSummary: How to generate invoice for an included warranty subscription ? Content (required): Version (include the version you are using, if applicable): Code Snippet (ad…Shahul 91 views 3 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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How to make internal approval defaulted to Not required in subscription Negotiation settings?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: How to make internal approval defaulted to Not required …Prabhudass Vedanayagam- Support-Oracle 21 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle Subscription Management
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Amending Included Warranty SubscriptionSummary: Is it possible to change/amend anything in Included Warranty subscription when it is in active status? Also how to close an Included Warranty before Expiration …Shahul 52 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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is there a REST API available that returns all subscriptions for a Bill to or Ship to AccountSummary: We are building a custom integration to subscription managemnet and have a need to retrieve all subscriptions for a bill to or a ship to account . reviewed the …Kumar Masand 51 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle Subscription Management
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Can the Billing Summary - Credit Memo page in Subscription Management be customized?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is there a way to access and customize the Billing Summary - Credi…Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Contracts are not created in Active status if original contract has currency conversionSummary: Hi Team, We observed this behavior that renewed contract is not created in Active status when the original contract has the currency conversion and conversion r…Abhishek Nirgudkar 21 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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How to change Bill to Site on an active Subscription ?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to change Bill to Site on an active Subscription ? Supporting …Ed Gomez-Support-Oracle 32 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Why Does the Business Unit (BU) need to select in the Subscription?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Why does a Business unit (BU) need to be selected in the subscript…Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How does Asset Based Ordering support Asset Creation in Fusion Subscription?Summary: We are implementing the AssetBasedOrdering (Subscription Ordering) flow from CPQ to Subscription. How does this flow create the Assets in Subscription Managemen…Guru Raghavendra 71 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management
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How to use Custom Covered Levels?Summary: Content (required): Hello Team, We need to understand the use of Custom Covered Levels. In the implementation guide, it's not clear what(I.e. Party, Product Gro…Sudeep Rao 31 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management -
Table Names for Covered Level / Covered Level Pricing / Covered Level Billing SummarySummary: Where can I find details about Backend Table / Column names for below Subscription Object? Covered Level Covered Level Pricing Covered Level Billing Summary Con…Shishir Sopariwala 123 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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How can we create Audit Trail BI reportSummary: How to create a audit BI report of list of subscriptions in which changes were made. we have configured the auditing setup Content (required): Version (include …Noorfatima Inamdar 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Subscription information not flowing to install base in oracle cloudSummary: Creating the Subscription through Sales Order and having the same item created as Asset in Install Base through Asset Management order orchestration flow. But t… -
What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: How do I enable Milestone Billing in Subscription Management? Su…Ed Gomez-Support-Oracle 101 views 2 comments 1 point Most recent by pgomes-infovity Subscription Management
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I'm unable to find my user in users and rolesSummary: I'm unable to find my user in Users and Roles. But when i try to create new User it says User exists. But its not visible when i search Content (required): Vers…Noorfatima Inamdar 31 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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How to add multiple product group under service usage?Summary: We want to define product groups for multiple Customers and want to use them as Covered levels(Product Groups) in the Subscription management system. Content (r…Sudeep Rao 41 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to create a Subscription based on a Contact(B2C) rather than a Customer(B2B)Summary: We are building a commerce site from where people would subscribe to products. These Subscriptions should ultimately end up within SMC. But the Subscriptions sh…Guru Raghavendra 31 views 2 comments 0 points Most recent by Guru Raghavendra Subscription Management
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What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: What are the steps to enable Milestone Billing in Subscription M…Ed Gomez-Support-Oracle 41 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Services not available under ToolsSummary: Services is not visible under Tools Is there any role that needs to be added ? or any steps to be followed. Content (required): Version (include the version you…Noorfatima Inamdar 11 views 2 comments 0 points Most recent by Noorfatima Inamdar Subscription Management
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Is there any ways to include non-install base assets in warranties ?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Shahul 41 views 4 comments 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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New Updated Price is not reflecting on the Subscription for which Pricing Term is EnabledSummary: We have a Subscription for which the Pricing Term has been Enabled Pricing Method: Reprice Term: 1 Day The day the Subscription was created the price was 5. But…
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Subscription Entitlements , how to use this functionalitySummary: Subscription Entitlements , how to use this functionality? can we integrate Entitlements with third party systems for tracking entitlements? are there any API's…
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How can users enable the deletion of Subscription product lines in closed status?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: There is a requirement to delete Product line under subscription…Ed Gomez-Support-Oracle 23 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Metered Power attribute in Subscription ProfileSummary: I tried to review the Metered Power Template step by step document( Doc ID 2779903.1 instruction). The Usage Category Mode field in the subscription profile I c…Mary Tse 21 views 1 comment 0 points Most recent by Walter Pajaro-Support-Oracle Subscription Management -
Is it possible for users to search subscriptions by using taxpayer ID information?Summary: Need to add taxpayer field in the advanced search of Oracle Subscription Content (required): Users want to search subscriptions using taxpayer ID information wh…Oscar Milan-Support-Oracle 41 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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Associated Asset tab is not showing for 'Subscription' type itemSummary: Hi All, We are using item with attribute Sales Product Type as Subscription When we add such item in subscription product the Associated Asset tab is not showin…Abhishek Nirgudkar 61 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management