Category 367
Discussion List
-
Reprocess Installed Base Updates Errors OutSummary: If IB asset is created from Manage Asset or REST API, reprocess IB update always errors out with this - The covered asset can't be updated because the record is…Adam Liu 71 views 5 comments 0 points Most recent by Walter Pajaro-Support-Oracle Subscription Management
-
What is the API for Create , Amend , Renew and Terminate subscription ?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Does OSS utilize similar functionality within OSS , that can be le…Arturo Macias-Support-Oracle 71 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
-
Why does the Subscription status change to Under Amendment instead of Draft**This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the question: Why does the Subscription status change to Under Amendment inste…Ed Gomez-Support-Oracle 21 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
Is there a technical limitation to the number of non standard coverages that can be defined?Release: 22B Summary: We are amending the standard coverage's for product lines in Subscription to non-standard coverage's wherever there is a necessity for minor change…Yakkala Sravan Kumar-Oracle 21 views 1 comment 0 points Most recent by Yakkala Sravan Kumar-Oracle Subscription Management
-
Error: Duplicating SubscriptionSummary: Hi All, We are getting below error while duplicating the subscription. Please suggest what could be the reason for this. Regards, Abhi Content (required): Versi…Abhishek Nirgudkar 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
Is there an update to when the OSS to RMCS integration will be fixed for Imported SubscriptionsSummary: Based on the current MOSC doc "Imported Subscription Management (OSS) Contracts Not Flowing To RMCS (Doc ID 2808058.1)", a systematic defect has been discovered…Nick De_Louise 73 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
-
Sequence of steps to import subscriptionsSummary: We are in process of implementing OSS and as part of the project we are planning to convert legacy data to Oracle. Can someone outline sequence of steps and tem…
-
Credit card payments and reporting and reconciliationSummary: After processing credit card transactions is there any way we can identify all the subscriptions that were based on credit card payment method and is there any …BK1679 51 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
-
How to Update Classification Code in Under Amendment Subscription?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: When we create subscription. We need to enter the tax classificati…Nilesh Deshpande-Support-Oracle 41 views 5 comments 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
-
Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…Ed Gomez-Support-Oracle 21 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
Usage Quantity update on Bill Lines after the bill lines have been invoicedScenario: We have a Usage Product item associated with the subscription, we have received a quantity for the usage and it has been interfaced to AR. After which we have …
-
How does item specification 'Service Duration Type = Variable' works for inscluded warranty?Summary: Hi All, We have a requirement where Sales Admin should enter the included warranty duration during Sales Order creation. If we are using 'Service Duration Type …Abhishek Nirgudkar 51 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
-
Custom Subscription Specialist to access only Entitlement Management & Dynamic Matrix Configuration**This post was created as part of a How to Service Request Release: [11.13.22.01.0 ] Summary: How to create a custom subscription Specialist role which would allow acce…Varun Malhotra-Support-Oracle 41 views 1 comment 0 points Most recent by Varun Malhotra-Support-Oracle Subscription Management
-
How To Fetch Month Value from a Date Type field, Using Groovy Scripts?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: Customer have requirement to get Month from the custom date field …Nilesh Deshpande-Support-Oracle 62 views 2 comments 0 points Most recent by Lochana Talele Subscription Management
-
Control over the Renewed Subscription NumberingSummary: We have set up AutoNumbering of Subscriptions and when renewals are done we would like to control how those renewal subscription numbers are generated. For Rene…
-
Markie Awards - We want to put YOU in the spotlight-Nominate now!Summary: This year marks the 16th year Oracle will celebrate customer experience (CX), innovation, and excellence in advertising, marketing, sales, service, and e-commer…
-
Approval of subscription based on user's hierarchy.Summary: Hi All, Can we establish the approval flow in BPM which is based on user's hierarchy. Eg: UserA -> ManagerA UserB -> ManagerB When UserA creates Subscription it…Abhishek Nirgudkar 11 views 3 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
-
Price As of Date in Subscription Product Summary page.Summary: Hi All, Can you please elaborate on 'Price As of Date' feature. ' Content (required): Use Case: Jan22 -> Price -> $10 Feb22 -> Price -> $15 Mar22 -> Price -> $2…Abhishek Nirgudkar 21 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
-
How do users make updates Meter Definition Templates from Subcription Configuration**This post was created as part of a How to Service Request (SR Release: [22B] Summary of the question: Currently under the Subscription Configuration area, users can on…Ed Gomez-Support-Oracle 21 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
How To Add Renewal Type at Subscription Product level auditing**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: We weren't able to find the Renewal type attribute in the Manage A…Nilesh Deshpande-Support-Oracle 31 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
-
Charge Periodicity - How does this function ?Summary: Charge periodicity or Subscription Product Duration is the number of Periods in a Billing Summary. How does this work with integration? Does this depend on the …
-
Can we Import excel to update the Usage?Summary: Hi All, We have a requirement where customer is having excel with usage data. Can we import excel which can update the usage data for subscription lines? Conten…
-
How to Configure Subscription Line Items (Products) to skip by 10We Need the Subscription Product to skip the count by 10 or 100 whenever a new product item is created under the Subscription. How is this achievable? Currently, we are …
-
Unable to add new Business Unit using Subscription rulesSummary: Trying to add a new Business Unit in subscription rules setup and not able to see the newly created BU. How to add the BU to the subscription rule any idea? Con…BK1679 231 views 4 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
-
Discounts added in Coverage is not getting sync to B2B Parts Detail ScreenSummary: Hi All, We have given discount to Customer Support (Business Process) which link to Customer Part Shipment Service Activity Code. For an Extended Warranty Subsc…Abhishek Nirgudkar 42 views 4 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
-
Is there any standard field on Subscription UI using to capture PO Number and Project Number?**This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the question: Is there any standard field on Subscription UI using to capture …Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
How It Work Withhold Sending Billing Information When User Have The Flag Set To True Already?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The following feature is added as part of 22B as per the release n…Alexandra Rabaea-Support-Oracle 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
-
Primary Unit of Measure for Subscription ItemSummary: As per the documentation for Subscription Management for the Subscription Item it says to set as 'Each' But the items defined for Subscription are going to be m…Guru Raghavendra 23 views 2 comments 1 point Most recent by Guru Raghavendra Subscription Management
-
How to do pricing index on a Subscription?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: 22A Summary of the ques…Ed Gomez-Support-Oracle 56 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
Possibilities to update price of all affected contracts, when a product price is changed at SCMSummary: When Price changes for an item in SCM, client wants to have that changed for all contracts (including active ones) automatically. What are the possibilities we …