Category 676
Discussion List
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Adding a Knowledge Article Link to a TicketSummary: With the addition of 23A, the ability to add a knowledge article link to a ticket has disappeared, we can attached an article, but not the link - this is still … -
23C Update: NOTIFY ALL MEMBERS OF A QUEUE FOR HELP DESK RELATED EVENTSSummary: This is a new feature that customers must enable for fusion help desk. Sadly, there are no "steps" provided on how to enable this feature - does anyone have the…
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23C UpdateSummary: With the new patch, My Messages and New Messages is not working for agents Content (required): When an agent clicks on My Messages or New Messages quick links, …
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Oracle Fusion HCM Homepage ConfigurationWe have a requirement to change the Oracle Fusion HCM landing display page based on user role. Example: As an Employee login, user should be able to see grey color homep… -
The redwood my team existing absences seem to have a couple of issues.Summary: When managers head to My Team and use the 'Existing absences' quick action which is enabled for the new Redwood theme, we see two issues. The page shows as Page…
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Redwood Specfic Pages EnablementSummary: Hi Experts, Redwood UI enablement is planned from mid or end of this year. However want to check if we can enable few pages only before (Personal Details & Iden… -
Redwood OTL Timecard Grid - screenshot and release date?Summary: Could someone provide a screenshot of the new OTL Timecard Grid? I have looked but have not found anything so far. Also, do you know when this will be released?…
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Hide Non worker in Organization Chart in ConnectionsSummary: Hide Non worker in the Organization Chart for Connections Content (required): Hello Good Day!, Is there any way to hide the Non-worker in Organization chart of …