Collection Activities
Discussion List
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Dunning letters on customer site levelSummary: Hi, We are setting up the dunning configuration and based on the documentation we should be able to configure the dunning letters to be sent on customer site le…Tim Jespersson-Oracle 12 views 3 comments 0 points Most recent by SauravS-Oracle Receivables & Collections -
Send pre-delinquent letter to customers utilizing Send Dunning LettersSummary: We are trying to send out a pre-delinquent dunning letter to customers 5 days prior to being due as a reminder. How could we do this using the Send Dunning ESS …
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Disputes and avoid automatic credit memo creationSummary: Hi, We are are configuring disputes and by standard Oracle triggers an automatic Credit Memo Request once a dispute is made. We have a customer request to stop …Tim Jespersson-Oracle 11 views 2 comments 0 points Most recent by Tim Jespersson-Oracle Receivables & Collections
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Homepage for Collections is not showing data...However I can see many delinquent invoicesSummary: Why is the dashboard showing 0 delinquent invoices, when I can see delinquent invoices for a customer: Account: I have started these processes several times: 1 …
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer… -
How do you access Manage Collection Task TemplatesSummary: Advanced Collections set ups. Trying to access Manage Collection Task Templates. Content (required): I receive the following when I select Manage Collection Tas…Lori LaFave 203 views 4 comments 0 points Most recent by Ivan De la paz -Oracle Receivables & Collections
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How to schedule ESS job hourly between specific time window and only on specific days(Mon to Sat)?We need to schedule the ESS job with an hourly frequency, but only within a specific time window each day. For example, the job should run every hour between 5:00 AM and…
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Configuring the collections strategy according to the number of days an invoice is overdue.Summary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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Configuring collections strategy based on the number of days invoice is overdueSummary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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collections module, profile - strategies - edit tasks, is there any search (filter) by the task nameSummary:collections module, profile - strategies - edit tasks, is there any search (filter) by the task name Content (please ensure you mask any confidential information…*Bheemesh_D_User_VXIIK 3 views 1 comment 0 points Most recent by SauravS-Oracle Receivables & Collections
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While sending Dunning letters to customer email body is not appearing over emailI am generating dunning letters and sending to customers. However it is sending blank email body.Snigdha Jain 21 views 6 comments 0 points Most recent by Harshvardhan Kabra Receivables & Collections
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Why does Send Dunning Letters end with an error?Summary: Hi all, We are planning to implement Dunning Letters for specific customers in Oracle Fusion 25D. Our goal is a "lean" setup—we want to use Dunning functionalit…
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For staged dunning letter process got error out.For staged dunning letter process got error out. After rectifying the issue we again refreshed the collection work area with below process, 1.Refresh Receivables Transac…Hemanth Buccapatnam Tirumala 13 views 2 comments 0 points Most recent by Harshvardhan Kabra Receivables & Collections
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Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment)Summary: Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment) Content (please ensure you mask any confidential information): We are currentl…
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How to generate Dunning Letter to display only the Site-related delinquent transactions?Summary: How to generate Dunning Letter to display only the Site-related delinquent transactions for a Dunning Contact Person, instead of all delinquent transactions und…Gladys Antolijao-Oracle 100 views 5 comments 0 points Most recent by Yahya Khan Receivables & Collections
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Required Dynamic Insertion of few fields in Email Subject and Body for Dunning Letters and StatementFor Customer Statements, Currently on Customer Statement E-mail's Subject and Body, information is being picked up from Receivables System options and printing as Static…Chandrashekar B 26 views 1 comment 0 points Most recent by Subramanian Nilakantan Receivables & Collections
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APIs to create/update Case Folder and Add Case Notes In Oracle CloudSummary Need APIs to create/update Case Folder and Add Case NotesContent Hi Team, I am looking for APIs (REST or SOAP) to perform the below operations in Oracle Cloud Ap…Gurpreet Singh-252058 319 views 8 comments 3 points Most recent by User_NR5C8 Receivables & Collections
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No value in Business unit parameter in Validate Customer Dunning Setup ReportSummary: Did all the setups for Dunning Letters however when trying to submit "Validate Customer Dunning Setup Report", there is no value in the Business Unit parameter …
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Dunning LettersSummary: Dunning Letters form Oracle Fusion Receivables without using Advanced collections Content (please ensure you mask any confidential information): I need to send …Poulami Chatterjee 4 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections