Collection Activities
Discussion List
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Garage Customer Dunning – Collection Strategy and Transaction Date ExclusionSummary: Hi Team, We need some guidance on the dunning requirement for Garage Customers. Currently, Garage Customers are identified by the Customer Profile Class, which … -
Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 183 views 4 comments 0 points Most recent by ElmaSk-Oracle Receivables & Collections
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Dispute workflow approval rules based on the dispute type in BPMSummary: Business wants to route the Credit Memo dispute workflow approval based on the Dispute Type. Kindly let me know if anybody have the information or a way to achi…
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Apply cash receipts for invoices created in a different ledgerSummary: Our client has a business case where they apply cash receipts of invoices created in a transaction business unit that belongs to a different ledger. This is a f…
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Is there a way to restrict inter module ESS jobs between AR and Receivables?Summary: Content (please ensure you mask any confidential information): Hi, I have uploaded the file containing the unintended cross-module ESS job access observed in AR…VARSHA U-Oracle 12 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections -
How to Restrict the LOV of Receipt method base on the roleOrganization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Ilitch holding Inc. Description (Requ…BOMMIDI.ASHOK.KUMAR-Oracle 34 views 1 comment 2 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment)Summary: Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment) Content (please ensure you mask any confidential information): We are currentl…Ishant Kaushik 56 views 3 comments 0 points Most recent by Shubham Laxmi-Oracle Receivables & Collections
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25B Feature Advanced Collections: Email of Open Transactions to CustomersTrying to enable the Email Open Transaction Copy option in the Manage Collections Preferences setup task to expose the Resend, Regenerate and Send, and Regenerate and Re…Jennifer Cummings 320 views 8 comments 1 point Most recent by David Fleming Receivables & Collections
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Unable to Cancel Automatic Tasks in Advanced Collections Strategy (Customer Strategies Tab)I’m currently working with Oracle Fusion Advanced Collections and have observed specific behavior while managing strategy tasks under the Customer > Strategies tab. For …
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Dunning Erroring Suddenly for a BUWe've been running send dunning for several years, suddenly this month a whole BU has error'd an we're unsure why. We understand that a customer may not be configured co…cheathsmith 2 views 3 comments 0 points Most recent by Nagarjuna Nudurupati Receivables & Collections
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Update customer contact in bulkSummary: Dear Experts We are setting up advance collections for 1st time . As per the steps for setting up dunning configuration we have to setup contact and email addre…Rajiv K 362 views 4 comments 0 points Most recent by Rohit Mali - API Wizard Receivables & Collections
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Is there OTBI report for available credit balanceSummary: How to calculate Customer Available Credit Balance — is there an OOTB OTBI report, or is a custom report required? Content (please ensure you mask any confident…
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Guidance on Managing Dunning Process for Specific ScenariosSummary: Hi Team, Could you please advise on the best way to address the following scenario? We are using the collections method "Strategies" and would like to understan…
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AR unable to recognize revenue and thus import revenue lines not picking up anything .The COGS Recognition entry is not getting generated in cost accounting for sales order. AR invoice was final accounted and then we ran Import Revenue Lines and then Crea…AkashAgarwal 233 views 3 comments 1 point Most recent by chandrapotnuru123 Receivables & Collections
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Clarification required on continuation of dunning letters when no further levels are configuredSummary: Hi Team, We are currently using Aged Dunning in Oracle Fusion Receivables and would like clarification on the following behaviour: Is it expected behaviour that… -
External agency in collectionScenario We are using Advanced Collections for handling in-house collection activities. If the internal team is unable to recover dues within a defined timeframe, the re…