Collection Activities
Discussion List
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How to create or edit strategy template? We want to disable a strategy task and create a new oneSummary: Client has requested us to change strategy for dunning process, for that we have found that we must disable the current strategy task and create a new one. But … -
Please Provide steps to enable dunning lettersWe need configuration, setups and other steps to enable dunning letters to customers.LakshmiVanarasi 14 views 2 comments 0 points Most recent by LakshmiVanarasi Receivables & Collections
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Dispute in Advance Collection Module - Trigger workbench notificationProcess - Collectors raise dispute from their advance collection dashboard and gets notified in workbench. Dispute goes for approval. Once dispute is resolved, collector… -
Advanced Collections displaying half buttons, lots of missing data and then kicking out of pageWe have found 10 student accounts that have failed to create strategy tasks, there is nothing against the profile, and the change strategy button is greyed out. We were …
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Exclude Invoice copies from Dunning lettersSummary: We observed that after printing the Invoices, the Invoice copy is getting attached to the Dunning letter, but we want only dunning letter to be sent. Is there a…
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Can we run Send pay on receipt scheduled process , Business unit vise?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Brazil Boleto Accounts ReceivablesSummary: Hi Team, We need to issue boletos to customers and would like to understand the recommended approach for this process. As we understand, once the remittance bat…Lavanyaa Damodaran 11 views 0 comments 0 points Started by Lavanyaa Damodaran Receivables & Collections
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Third party collections processSummary: Scenario: We are using advance collection for doing inhouse collection. In case team is not able to collect in specific duration - requirement is to transfer co…Pavan kumar yerram 121 views 3 comments 0 points Most recent by Jayshree Chavan Receivables & Collections
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Set up Dunning Letters to be printed and not Emailed to all customersSummary: We have a requirement to only print dunning letters to be able to be send to customers. We do not want any dunning letters to be emailed. Is this possible throu…
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How to update a collection strategy in bulk ?Summary: How to update a collection strategy in bulk ? Content (please ensure you mask any confidential information): Originally we had a Profile Class called 'SE - Smal…Daniel S.-Oracle 21 views 2 comments 0 points Most recent by Alex D-Oracle Receivables & Collections
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer…Akash Verma 11 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Combine all dunning contacts to receive Dunning emailSummary: I believe for Print Receivables it is possible to have the invoice TO emails all included in the one email to all the contacts. I would like to know if this is …
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Is it possible to include all dunning contacts in one dunning emailSummary: I believe for Print Receivables it is possible to have the invoice TO emails all included in the one email to all the contacts. I would like to know if this is …
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Dunning letters on customer site levelSummary: Hi, We are setting up the dunning configuration and based on the documentation we should be able to configure the dunning letters to be sent on customer site le…Tim Jespersson-Oracle 11 views 3 comments 0 points Most recent by SauravS-Oracle Receivables & Collections
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Send pre-delinquent letter to customers utilizing Send Dunning LettersSummary: We are trying to send out a pre-delinquent dunning letter to customers 5 days prior to being due as a reminder. How could we do this using the Send Dunning ESS …
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Disputes and avoid automatic credit memo creationSummary: Hi, We are are configuring disputes and by standard Oracle triggers an automatic Credit Memo Request once a dispute is made. We have a customer request to stop …Tim Jespersson-Oracle 21 views 2 comments 0 points Most recent by Tim Jespersson-Oracle Receivables & Collections
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Homepage for Collections is not showing data...However I can see many delinquent invoicesSummary: Why is the dashboard showing 0 delinquent invoices, when I can see delinquent invoices for a customer: Account: I have started these processes several times: 1 …
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How do you access Manage Collection Task TemplatesSummary: Advanced Collections set ups. Trying to access Manage Collection Task Templates. Content (required): I receive the following when I select Manage Collection Tas…Lori LaFave 205 views 4 comments 0 points Most recent by Ivan De la paz -Oracle Receivables & Collections
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Configuring the collections strategy according to the number of days an invoice is overdue.Summary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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Configuring collections strategy based on the number of days invoice is overdueSummary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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collections module, profile - strategies - edit tasks, is there any search (filter) by the task nameSummary:collections module, profile - strategies - edit tasks, is there any search (filter) by the task name Content (please ensure you mask any confidential information…*Bheemesh_D_User_VXIIK 1 view 1 comment 0 points Most recent by SauravS-Oracle Receivables & Collections